My first time ordering from them I was a bit skeptical, which is normal ordering from any place that is new. I ordered some sweat pants shipped quickly and product came as described and was of great q... See more
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See what reviewers are saying
Terrible Experience – Avoid This Shop! I regret shopping at thesupermade. The items I received were low quality, and the sizing was completely off. I tried reaching out multiple times through the... See more
Company replied
I don’t usually leave reviews, but Supermade honestly surprised me. The quality is way better than I expected. The fabric feels heavy and premium, not that cheap thin material. The fit is exact... See more
Company replied
I’ve ordered from Supermade twice before with no issues, but my most recent experience was disappointing. My parcel was left unattended in a public area and ended up being stolen. I contacted the... See more
Company details
Written by the company
At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.
Contact info
United States
- info@thesupermade.org
- thesupermade.com
Breach of guidelines
Reply from Thesupermade
Hi Eslam Essam
Your positive feedback made our day! Thank you for trusting us, and we hope to see you again soon.
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Terrible experience
I received the wrong size and was unable to return the jeans I bought. They offered me a refund of $45 in store credit, not even half the price I paid and the code doesn’t even work. I’ve emailed numerous times about the code not working and haven’t received a response.
November 12, 2025
Unprompted review
Reply from Thesupermade
Hi Rachel Spellman,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
This just might be my last purchase from this company…
Hello.
On Nov. 20th, I placed an order for the Pleated Drawstring Scimitar Track Pants. I needed them for an event that I was attending on Dec. 7th, so I placed the order with expedited shipping. I had not received any updates as it pertained to the shipping process, so I reached out via email. At that point, I was provided with tracking info. I requested a refund on the $28 expedited shipping since my package wasn’t being expedited but was denied and told I had received the package, so they couldn’t and would not be giving me a refund. Mind you, the timeframe for standard shipping, according to the company’s policy, is 5-10 business days. Expedited shipping, again according to your company is 3-6 business days. My package was delivered at 10 business days. To add insult to injury, the pants don’t fit. I can’t even do a refund, because I accidentally tore the tag off when trying them on (their policy indicates all tags must still be intact in order to return an item). I’m now stuck with the pants and had to try and find something else last minute for the event.
December 6, 2025
Unprompted review
Reply from Thesupermade
Hi Alex H.,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
Reply from Thesupermade
Hi Tiziano Di Vincenzo,
We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.
Reply from Thesupermade
Hi Eliza Carter,
Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
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My orders arrived later than expected
My orders arrived later than expected, but the clothing and the quality was really good. Unfortunately I got one of my clothes in the wrong size but it looks amazing nonetheless.
December 19, 2025
Unprompted review
Reply from Thesupermade
Hi Denzel Ijomanta,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
Reply from Thesupermade
Hi Ms Berrie,
Thank you so much! We’re delighted to hear that you’re satisfied with the product. Please don't hesitate to reach out if you need any assistance in the future.
Good Pieces, bad service
The The design of the pieces are great, the quality is okay but really not the best. The shipping was a bit slow but, that's not problematic, regarding the cloths come from asia.
What really unsatisfied me, is the fact that if you choose the wrong size you have to pay for the shipping back. That's problematic because the shipping fee is around 30-40 EUR€ and it's really hard to know what to put on the adress.
So all in all it's good if you choose the right pieces and the right size but if you don't, then it's horrible
November 21, 2025
Unprompted review
Reply from Thesupermade
Hi Lucas Marth,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
Great Quality and quick services
I love you all quality and quick delivery.. I would recommend your services to anyone.. I will be shopping with you all again..
December 24, 2025
Unprompted review
Reply from Thesupermade
Hi Customer,
Your positive feedback made our day! Thank you for trusting us, and we hope to see you again soon.
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Not correct information about size…
Not correct information about size insite.
Not accepting returns asking to pay international shipping fee( $60 Aud).
Really frustrating
November 1, 2025
Unprompted review
Reply from Thesupermade
Hi Vishavjeet,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
I really like they’re products and how…
I really like they’re products and how they package their clothes.
September 11, 2025
Unprompted review
Reply from Thesupermade
Hi Tor Mcintosh,
Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.
Have a great day!
Mon expérience
I discovered this website not long ago and I really like it. The clothes are good quality and affordable.
The delivery time is, however, a little long, and the size information isn’t very detailed, which is a bit of a shame. Otherwise, everything else is perfect!
December 24, 2025
Unprompted review
Reply from Thesupermade
Hi Manuel,
We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.
Reply from Thesupermade
Hi Amartey Peter,
Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.
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What a horrible company
What a horrible company. They have a misleading sizing chart which they use universally but the clothing does not fit accordingly in various styles. I bought 300 euros worth of stuff, one of the pants was sized improperly. When I asked them to exchange it they offered only a 9 euro coupon and refused to exchange the item! Th customer service was absolutely useless and inflexible. Thy did not even apologise for the mistake. They just said, “not our problem” here have a 9euro coupon and shut up. Absolute garbage!
December 24, 2025
Unprompted review
Reply from Thesupermade
Hi Neima Sitawi,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
You just get Better!
I keep telling myself after the last order that I will stop. Yet after a few days up pops up another clothing that catches my baggy clothes style. My only compaint is the length of the pants,then using my hand skill I fix the length. My height is 5'7" so I have a certain fashion sense of not wanting the length to be hitting the floor. If you can possibly make the length according to one's height then it seems that I will continue to be a customer. My Grandson loves my style he always ask me where did I get this attire.I just smile! I love to dress up and I love the Baggy Look! Im a Mature Man who rocks this look well! Don't stop with the Creativity!
October 23, 2025
Unprompted review
Reply from Thesupermade
Hi Idris Salaam,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you like our products and that they met your expectations. We're committed to offering high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback is a huge motivation for our team to continue pushing the boundaries of excellence and providing top-notch products. We feel privileged to have you as part of our community of satisfied customers. Here's to more positive experiences in the future!
I order on 1 December and still not…
I order on 1 December and still not receive it
December 24, 2025
Unprompted review
Reply from Thesupermade
Hi Marian Trocaru,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
Reply from Thesupermade
Hi Christiane Kramer,
Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.
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That the quality is real
Hello. Like what I was expecting that’s what I get to be honest. I don’t know if you get see it but that’s why I made another order I just love the quality, So thank you
December 24, 2025
Unprompted review
Reply from Thesupermade
Hi Sering salieu Secka,
Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.
I asked to return the item because it…
I asked to return the item because it was too large . I got the run around on returning the item until I went back to the web site to remind them of what their policy stated. Ultimately they stalled me until essentially the return period was almost over. And then they offered a coupon that I never got . Not a good experience.
November 12, 2025
Unprompted review
Reply from Thesupermade
Hi First Responder Appliance Repa,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
I appreciate your cooperation!
I had a great experience buying clothes…
I had a great experience buying clothes from this company. The quality of the fabric is excellent, and everything fits exactly as described. The designs are stylish and comfortable, and the clothes look even better in person than online.
December 19, 2025
Unprompted review
Reply from Thesupermade
Hi Nonso Emmanuel,
Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.
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