The Tesla Taxi Company Ltd Reviews 46

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Extremely disappointing experience. Booked a taxi with Tesla Taxi Cumnock from Lochside Hotel & Spa, New Cumnock to the Royal Hotel, Cumnock (4.3 miles) at 10pm on Friday 3rd October. I was charg... See more

Rated 5 out of 5 stars

An amazing luxury taxi service using Tesla taxis! A great way to start and end our holiday. Luggage space for 3 x large suitcase and 3 x cabin case. Smoothe safe drive and experience to the airpo... See more

Company replied

Rated 5 out of 5 stars

Excellent taxi service with a unique car. A hassle free and extremely easy system to book, communicate with & pay through. I booked for a return airport trip coming in from the USA to Heathrow. Alan... See more

Rated 5 out of 5 stars

Great experience with The Tesla Taxi Company. Very easy booking process, quote came through very quickly and payment solutions were good. I arrived at Gatwick and no sooner had the plane landed t... See more

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Fine Dining Restaurant
  4. Wedding Service

Written by the company

Private Hire/Taxi Service using Tesla all electric vehicles. Offering luxury airport transfers, wedding cars, fine dining packages, local and national business transfers.


Contact info

3.3

Average

TrustScore 3.5 out of 5

46 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely disappointing experience.

Extremely disappointing experience.
Booked a taxi with Tesla Taxi Cumnock from Lochside Hotel & Spa, New Cumnock to the Royal Hotel, Cumnock (4.3 miles) at 10pm on Friday 3rd October. I was charged an unjustified £20 for a short 4-mile trip.
When I questioned the price, the driver claimed it was because he had to drive to collect me — an unacceptable excuse. No meter was shown, and the fare was clearly inflated.
To make matters worse, the driving was unsafe — speeding and following dangerously close to the car ahead.
I would strongly advise avoiding Tesla Taxi Cumnock. Very poor value, unsafe driving, and dishonest pricing.
Also disappointing that this company was recommended by the Royal Hotel Cumnock — not a great reflection on their standards either.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Can’t speak highly enough, fantastic……

The prompt on trust pilot states “what made your experience great?” EVERYTHING is the answer, but it’s Alan that really made it special. My daughter who was travelling with me was as impressed as me. We always wanted to ride in a Tesla, and for the convention we were attending, I booked it. Alan was so courteous and kind and really informative about the technological capabilities of the car. Thanks again Alan. You’re amazing!! Brian D

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

We have used Tesla Taxi before and the service is second to none.
They pick you up on time and are waiting for you when you return.
Very comfortable ride and excellent company.
Great value for money.

September 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Great communication prior to our…

Great communication prior to our airport journey.A very safe comfortable drive by Emily.A very comfortable spacious clean car.Stress free journey accommodating our delayed flight home.
Can highly recommend and have already booked for our holiday in

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service by Alan

Great service by Alan, being reliable, punctuate, and pleasant throughout. Certainly will use his service again. thanks

August 2, 2023
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Rated 5 out of 5 stars

An amazing luxury taxi service using…

An amazing luxury taxi service using Tesla taxis! A great way to start and end our holiday. Luggage space for 3 x large suitcase and 3 x cabin case. Smoothe safe drive and experience to the airport. Great communication with reminder pick ups via email and WhatsApp with Alan, will recommend to anyone.

Thank you!
Alice starkey
Leicester

April 11, 2023
Unprompted review
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Reply from The Tesla Taxi Company Ltd

Thanks Alice great to meet you and your family. Hope so see you again one day. Kind Regards Alan

Rated 5 out of 5 stars

Fantastic Service

Great service, very prompt and extremely friendly would definitely recommend.

February 18, 2023
Unprompted review
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Reply from The Tesla Taxi Company Ltd

Thank you Jane, we hope to see you again.

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Rated 5 out of 5 stars

Quality service.

Our pick ups were punctual. The journeys, to and from our local airport, were comfortable, quiet and well driven. Unlike a number of other companies we have used!
Thank you Alan. We hope to see you again before too long.
Peter.

February 2, 2023
Unprompted review
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Reply from The Tesla Taxi Company Ltd

Thank you Peter. We take our time to ensure your journey starts and ends as smoothly as possible.

Rated 5 out of 5 stars

Outstanding Service

We wanted a stress free transfer to and from Heathrow Airport to be able to chill from leaving home before our long-haul flight and on the way home. I found the Tesla Taxi Company's website and contacted Alan. He replied straightaway with a quote. It was worth every penny. Alan kept me informed of arrangements and pick up details throughout. He is a punctual, friendly, organised professional and drove us both ways effortlessly. I would definitely use this service again. It took away any transportation issues and we were very relaxed from start to finish. Thank you Alan.

January 16, 2023
Unprompted review
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Reply from The Tesla Taxi Company Ltd

Thank you Angela. It is always a pleasure taking and picking up customers from their adventures. We strive to make the experience as pleasurable as possible. Best Regards Alan

Rated 5 out of 5 stars

Great service

Great service, no matter what time of day or night, I know I can count on Alan to be on time.
Super comfortable (and cosy on very cold early winter mornings!), smooth and swift latest model Tesla.
I use The Tesla Taxi Co. for airport runs and cannot recommend them more highly.

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Great! On time from pickup to destination, clean and green. Will book again.

November 13, 2022
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Rated 5 out of 5 stars

Fabulous service

A taxi with a difference!
Made our evening out special, traveling in style!
Wonderful service from Alan, looking forward to using the company again.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

A great service

A great service, thank you. My elderly mother was well cared for and enjoyed the comfort of the car, as well as the interaction with the driver. Would definitely recommend and use again ourselves.

September 5, 2022
Unprompted review

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