The Tess Group Reviews 237

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional engagement and informative approach, highlighting their ability to make learning enjoyable and accessible. Many people found the user experience to be seamless and well-structured, with clear explanations and effective activities that enhanced their understanding. The trainers are frequently described as knowledgeable, supportive, and skilled at creating a welcoming environment that encourages active participation and addresses individual needs. Consumers particularly appreciate the balanced approach of presentations, group work, and practical examples, which made the courses highly effective and easy to follow.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise trainers, such... See more

User experience

People report positive experiences with the user experience. Customers found the courses well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CSAS/RSAS Accreditation scheme was delivered by Neil Richards. He was very engaging and informative. We were able to crame lots of information in a very short period of time ( while take frequent... See more

Rated 5 out of 5 stars

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more

Rated 5 out of 5 stars

I did the CSAS/RSAS course week commencing 1st-5th September 2025. The trainer was Neil Richards. Course was very well presented, trainer very knowledgeable about his subject area and the materials pr... See more

Rated 5 out of 5 stars

Neil Richards is an amazing trainer! I really enjoyed the class this week (RSAS CSAS) and it was worth my time. He is passionate in training, explains well and gives great real life examples. :)... See more


Company details

  1. Training Centre
  2. Career and Education Provider

Written by the company

TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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Rated 4 out of 5 stars

Supportive mentor

Jason was supportive and professional throughout my apprenticeship. Always on hand to provide guidance and advice. Thank you.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS training

Neil was a very good trainer & instructor for our CSAS/RSAS training, making the work load of the course training feel less intense than it was.
Very friendly and approachable manner, allowing us to get all question answered and able have enough capacity to pass the final assessment.
Thank you Neil and Tess group

October 20, 2023
Unprompted review
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Rated 5 out of 5 stars

I'm thrilled to express my utmost…

I'm thrilled to express my utmost satisfaction with Instructor Neil Richards and the Community Accredited Safety Scheme course. Neil's exceptional teaching style combined with his deep expertise made the learning experience engaging and enlightening. The course itself, Community Accredited Safety Scheme, was incredibly well-structured, providing practical insights and valuable knowledge. Kudos to Neil and the course for exceeding my expectations and enriching my understanding of safety practices!

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

4-day CSAS course was made to feel like…

4-day CSAS course was made to feel like it was less due to Neil Richards’ ‘easy to understand’ ways of teaching even though the venue was loud due to construction. Will definitely recommend getting taught CSAS by Neil Richards

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent course and the trainers was…

Excellent course and the trainers was skilled at teaching and sharing knowledge I was able to learn through the great practical lessons and he created a very fun and great environment to learn I would encourage others to do the course to.. Neil was a great trainer I was confident when it was time for me exam and am happy to say I passed my 4 days CSAS course..

August 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Neil Richards trainer CSAS

Neil was a great trainer taking us through slowly explaining everything along the way and making sure we understood all aspects of the course. There was also plenty of material to work with including a workbook and slides off the presentations Neil took us through. The course was not too long over 4 days and everything g was covered exceptionally.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Thankyou Tess Group

Thankyou Tess Group.

During my apprenticeship I faced multiple challenges. Mark has been so supportive and has really worked hard to see me to the finish line. I have learnt so much in these last 18 months and I am looking forward to implementing these things throughout my career in this sector. I was lucky enough to get a distinction and I’m really grateful for all the support from yess group.
I would like to give a special thanks to Mark.

July 28, 2023
Unprompted review

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