Spent one week at Masseria Cisterna Rossa in the Salento area of Puglia in mid Sept 2025. Pictures of this villa do not do it justice. It is large, very beautifully furnished and in outstanding c... See more
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The Old Truman Brewery, 91 - 95 Brick Lane,, E1 6QR, London, United Kingdom
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Replied to 87% of negative reviews
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The outstanding care we were given by everyone at the villa, Dorina and her team, Lily, Theoni and Maria. We were so well taken care of in every way.

Reply from The Thinking Traveller
The Villa CASA Rosemary — greatly exceeded our expectations. One of the best places we have stayed at and have no hesitation returning to stay again.
We were lucky enough to meet the owners on arrival warm, welcoming with a genuine concern that our stay be a good one.
Anastasia Thinking Traveller representative extremely helpful and stayed in touch to ensure all was well.

Reply from The Thinking Traveller
Great fast service. No problems.

Reply from The Thinking Traveller

Reply from The Thinking Traveller
Great service, great local staff and support and with Stefano an amazing chef. We alle loved it!

Reply from The Thinking Traveller
We hired Villa Aurora in Zakynthos in July. A stunning villa in a beautiful location with every amenity a family could wish for. From the luxury airport transfers to the arrangement of our hire car, nothing was too much trouble, plus the support once we arrived at the villa from Dominic was invaluable. A really fantastic holiday.

Reply from The Thinking Traveller
They certainly do not oversell their villas, what you see on their website is how it is and our villa was quite simply amazing. The thoughtful extras (like some groceries in the villa on arrival) make you feel like you are valued and your holiday really matters. The local support available just a message away was invaluable. We will be using them again with absolute confidence.

Reply from The Thinking Traveller
We had excellent support and advice from TTT.Our every need and request was met. The advice given when selecting our location and the villa was well considered and met our requirements perfectly.
I unreservedly recommend them and will travel with TTT again.

Reply from The Thinking Traveller
We rented Trulli Andrea and it was not great. First, the STAFF were amazing. The villa itself is OK. Rooms are small, some are really small. The outdoor eating areas are not well shaded. When we went it was hot. The outdoor furniture is cheap and worn down. It was not worth the money. We paid for 2 weeks and left after one and ate our loss.

Reply from The Thinking Traveller
I was surprised to be chased within a week and by phone call on a Sunday, for initial payment. As it happened I had been bereaved two days' previously. Good service, but not perfect, but with a price tag. The accommodation and reps were all good, but the price tag was probably, from our point of view, just a tad high for the result.

Reply from The Thinking Traveller
Great communication, easy booking. Fantastic villa

Reply from The Thinking Traveller

Reply from The Thinking Traveller
The most magical week on Anti Paxos for our family -ourselves, two grown up children plus partners. It was a luxury Robinson Crusoe experience - the villa was beautiful with amazing pool outdoor spaces and views. We walked out to lots of the favourite beaches plus lots of gorgeous coves - beautiful turquoise swimming waters.
The booking experience and our local rep Faye were fantastic and transfers and taxis were superbly organised as was the shopping. Yannis on Anti Paxos was so helpful.
Anti Paxos is just a wonderful get away from it all holiday and we just loved it-it was the perfect retreat.
Thank you.

Reply from The Thinking Traveller
I cannot say enough good things about The Thinking Traveller. I stumbled across them when looking for a villa in Greece and I am so glad I did. I received top-notch service from the moment I connected with them and all the way through our trip; I felt like I was working with a high-end personal concierge throughout the entire experience. They helped me find the perfect villa, facilitated the booking process, communicated with the owner about a couple of special requests, helped us plan other activities, and made themselves easily available during our stay to answer any questions and take care of our needs. The villa itself was fantastic - even better than the pictures - and the house manager was great; she even helped us get a last minute reservation at a very popular restaurant one night. Everything was first class all the way - the way I like it- and I would not hesitate to have The Thinking Traveller help plan our next trip.

Reply from The Thinking Traveller

Reply from The Thinking Traveller
the two sisters on the ground acting as concierge were a 10/10 amazing. Brillane was perfect and perfect location. The second villa should not be represented by you. It is in the middle of a construction zone with no water and intermittent internet. THe cost you / they charged was criminal. Everything else was great but leaving and fantastic villa for a barely functional one is just not cricket as they say in the auld country .

Reply from The Thinking Traveller

Reply from The Thinking Traveller
Beautiful property - an oasis in the middle of a real Italian town -not a tourist town. Would definitely return to this property. Thanks to Francesco for his help - he was very accessible.

Reply from The Thinking Traveller
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