The ease of electronic tickets, and regular text and email updates of show changes made attending Jimmy Carr easy. The location was excellent given the small town of Cairns and staff were helpful. The... See more
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Review summary
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Reviews shaping this summary
As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process.... See more
The ease of getting through the front gates, purchasing drinks and the amazingly helpful staff who showed us to our seats was perfect. The arena has amazing sound and seating, making it great from any... See more
Booking was very easy, All staff at the event were fantastic. Guy sabastian concert was absolutely amazing. Margaret court arena
Company details
Written by the company
Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Easy and smooth transaction
Easy and smooth transaction. Tickets came through 48 hours before the event. Absolutely no issues!
July 4, 2026
Unprompted review
Wanted to go to the first night of the…
Wanted to go to the first night of the beyond the walls orchestra world tour but missed ticket sales thankfully ticket merchant had tickets for sale allowing me to secure a good seat for the night. Was an excellent experience and sooty transaction.
July 5, 2026
Unprompted review
Seamless experience
Purchase was easy. Communication great. Tickets delivered promptly. Everything was seamless
July 4, 2026
Unprompted review
Ticket Merchant made it happen !
Ticket Merchant made the purchasing easy. Got to see our favourite team play in the beautiful People’s First Stadium. Fantastic all round. Thankyou !
July 4, 2026
Unprompted review
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Me and my son had a great night with…
Me and my son had a great night with lots of laughs, it was great to see the boy in person ,the princess theatre was also a great location one I have never been to before
July 4, 2026
Unprompted review
Great tickets
Great tickets, no fault of the quality and very trustworthy. we bought them last minute and were able to get 10 tickets for all of us. highly recommend
July 4, 2026
Unprompted review
Great experience all round
I was thrilled to get last minute tickets to the game! Ticket Merchant made it super easy, the tickets arrived in the days preceding the event. It was easy to download and use the tickets. We had a wonderful time and our team won! A great experience all round.
July 4, 2026
Unprompted review
Easy to purchase and organise my…
Easy to purchase and organise my tickets!
July 4, 2026
Unprompted review
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Super easy to use
Super easy to use, tickets came through within 24 hours. No glitches.
June 25, 2026
Unprompted review
It is rare to see so much energy and talent
It is rare to see so much energy, skill and enthusiasm in one show. Every part of the performance was great and several performances were gold medal standard.
June 27, 2026
Unprompted review
Ticket Merchant Excellence.
Ticket Merchant made the entire process of arranging tickets a dream. My father & I attended the Carlton Vs West Coast AFL game & the ticket allocation for this, is spot on. It was excellence, indeed. If attending anything in the future that requires tickets, ticket merchant is, the very answer.
June 27, 2026
Unprompted review
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Amazing evening at Shreya Ghoshal…
Amazing evening at Shreya Ghoshal concert in Melbourne! Such a beautiful voice and her mesmerising songs made our evening absolutely extraordinary!!
June 28, 2026
Unprompted review
Accessible Website
The website is easy to access, no complications at the time of ordering tickets. By the time the gig came around I was expecting an email about my tickets. Instead, I went online and found them in my profile, so a little hassle there - but no panics! And had an awesome time. So thankful I could find floor tickets to my favourite band, the blisters were totally worth it!
June 24, 2026
Unprompted review
Easy Process
Purchasing tickets and checking out was easy to navigate. Prices well worth it. Concert was unbelievable and definitely recommend
June 24, 2026
Unprompted review
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Easy process and clear communication…
Easy process and clear communication throughout the whole process.
June 21, 2026
Unprompted review
The ease of transferring tickets
The ease of transferring tickets, knowing you are going to turn up to the place and everything will be great!
June 13, 2026
Unprompted review
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