The Unique Property Investment Group Ltd Reviews 

185
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I recently started investing with Unique had the pleasure of working with the lovely Kelly Harman over the Christmas period. They went above and beyond to help me out, even outside of work hours. Pati... See more

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Rated 1 out of 5 stars

Absolute criminals. I'm on board with all the comments left by investors in the last month. UPIG went from an "investment's game changer" to a "liability". Will purse it all legally, it's an utter dis... See more

Rated 1 out of 5 stars

I invested large some to unique property investment Itd just 3 months ago I suppose to get 1st interest payment but I heard news about company went into administration. I am very worried because me... See more

Rated 1 out of 5 stars

Since 2019 i have been warning everyone on social media about Lewis Hall. He has a trail of gullable individuals who he has cheated and scammed. It staggers me how people still fall for photos... See more

Company details

  1. Property Investment
  2. Property Management Company

Written by the company

At Unique Property Investment Group, we are market leaders in secure, ethical, and hands- off investment strategies. Since our founding in 2017, we have helped hundreds of investors safely build wealth, with an impressive 91% reinvestment rate which is a testament to our reliability and success. Our diversified property portfolio spans multiple property types, all built on the foundation of long-term income generation. With transparency, honesty, and trust at the heart of everything we do, we are committed to fostering long-term relationships with our investors.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

185 reviews

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2.3

All reviews

(185)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

…5star for Unique

Would really like to thank Andy for explaining everything in very simple terms and am delighted things are moving well and i would highly recommend Unique to anyone interested in investing capital, the payment plan sent out leaves us in no doubt when payments are made so onwards and upwards.

November 20, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Gary,

Thank you for your wonderful review. We’re so pleased to hear that Andy was able to explain everything clearly and make the investment process smooth for you. Transparency and clear communication are incredibly important to us, so we’re delighted that you feel confident with your payment plan and overall experience.

Your recommendation means a lot, and we truly appreciate your trust in Unique.

Thanks,
Team Unique

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Rated 5 out of 5 stars

We was so looked after with our…

We was so looked after with our investment with updates and have full trust within unique property investment.

November 10, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Jake,

Thank you so much for your review. We’re delighted to hear that you felt well looked after and kept informed throughout your investment journey with us. Providing regular updates and building trust with our investors is at the heart of what we do, and it’s fantastic to know that you had such a positive experience.

Thanks,
Team Unique

Rated 5 out of 5 stars

I first invested in a Unique product 15…

I first invested in a Unique product 15 months ago, after taking my time and many conversations.

At no time did I feel under pressure. All my questions were answered and I even went to their new offices in Woodley.

Once making that decision I waited for my first payment and haven't looked back. They haven't missed a single payment in the last 15 months.

I've since signed up to 2 further projects and am likely invest more in the future.

I can't praise the team enough. They always have time you and make you feel as you are part of the extended team.

January 30, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Audrick,

Thank you for sharing your experience. t’s amazing to hear how your journey with us has grown over the past 15 months.

We’re especially glad that you’ve felt supported every step of the way and that our team has made you feel like part of the Unique family.

Your continued trust and reinvestment mean the world to us, and we look forward to many more successful years together.

Thanks,
Team Unique

Rated 5 out of 5 stars

Very professional service.

Very professional service.

Kind and polite staff who are close to their customers / clients.

January 30, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Richard,

Thank you for your review.

We pride ourselves on delivering a professional and client-focused service, and it’s fantastic to hear that this has been your experience

Thanks,
Team Unique

Rated 5 out of 5 stars

I have no hesitation in awarding 5…

I have no hesitation in awarding 5 stars to Unique Group and look for and to more investments with them in the future when my funds allow.

January 29, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi James,

Thank you so much for your 5-star review!

We’re thrilled to hear that you’ve had such a positive experience with us and that you’re considering future investments.

Thanks,
Team Unique

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Rated 5 out of 5 stars

When i first encountered The Unique…

When i first encountered The Unique Property Investment Group i immediately thought SCAM, don't go near it. However curiosity got the better of me and i accepted a call from Mae. She talked at length about the company and what i should expect from them and any investment i might make with them. Still a little sceptical she sent me emails explaining all i needed to know. After going backwards and forwards (after all it was a large sum of money) for a few weeks i decided to take the plunge. I waited with baited breath until the 29th and as Mae had promised the first payment dropped in. And then the second ....and so on. Mae stills calls or emails to make sure everything is as it should be. It is and i made a further two investments with them, a very happy client, thank you Unique.

January 30, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Lynn,

Thank you for sharing your journey with us! We completely understand that initial scepticism is natural when it comes to investing, and we truly appreciate you giving us the opportunity to prove ourselves.

Mae is dedicated to ensuring our clients feel informed and supported every step of the way, and it’s fantastic to hear that her guidance helped you feel confident in your decision.

Thanks,
Team Unique

Rated 5 out of 5 stars

Here's a review you can use:

Here's a review you can use:

Andy has been so helpful and amazing throughout the process, answering all my questions and addressing my fears. I invested with this company in September and have now completed my second investment with them. I've received my payment on time, and I'm looking forward to future investments!

January 1, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Annah,

Thank you for your kind review.We’re so pleased to hear that Andy has provided the support and reassurance you needed throughout the process.

It’s great to know you’ve had a smooth experience and even decided to reinvest! We appreciate your trust and look forward to continuing this journey with you.

Thanks,
Team Unique

Rated 5 out of 5 stars

Massive thanks to Andy our Unique…

Massive thanks to Andy our Unique advisor and Danielle in Compliance for helping us with everything…from being patient and understanding with all our questions, to being professional and really friendly. So glad to be on board and excited for the future with Unique.

January 30, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Angie,

Thank you so much for your review. It is great to hear that Andy and Danielle provided the support, patience, and professionalism you deserved throughout the process.

It’s fantastic to have you on board, and we’re just as excited for what the future holds.

Thanks,
Team Unique.

Rated 5 out of 5 stars

Everything has been perfect

Everything has been exactly to plan since my first investment about 12 months back. Toby did a great job at talking me through the process and answering questions / concerns - I even made my 2nd investment with this company last month!

January 30, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Megan,

Thank you for your review. We're thrilled to hear that everything has gone exactly as planned with your investment journey over the past year. Toby will be delighted to know he helped make the process smooth and reassuring for you.

It's fantastic to see your confidence in us grow, and we truly appreciate your continued trust with your second investment.

Thanks,
Team Unique

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Rated 5 out of 5 stars

Andy Williams was very helpful and made…

Andy Williams was very helpful and made investing with Unique very simple
I was extremely nervous as I am not a savvy investor but Andy gave me confidence

November 25, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi,

Thank you for your feedback. We’re glad that Andy helped build your confidence and guide you every step of the way.

We pride ourselves on providing clear, supportive guidance to all of our investors, regardless of their experience.

Looking forward to continue supporting you on your investment journey.

Thanks,
Team Unique

Rated 5 out of 5 stars

Been working with the Unique team for a…

Been working with the Unique team for a year now. They have been very helpful and good partners on our ventures. Special shout out to Will & Emma for the tireless work!

January 23, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Joseph,

Thank you for sharing your experience!

It's great to hear that the Unique team has been such valuable partners over the past year. It's clear their hard work and dedication have made a positive impact.

We look forward to continuing to work with you in the future.

Thanks,
Team Unique

Rated 1 out of 5 stars

Do your due diligence!!

Having been a landlord for the last 14 years, I enquired with Unique Property Group regarding their assisted living investment providing guaranteed returns of 25%. I was curious to see how this was possible, as I have never achieved this sort of return through the properties I let out. Following my enquiry, I received a reply from one of their investment advisors stating that I needed to sign a consent form if I would like to discuss the investment further. I reviewed this consent form and discovered I did not meet the requirements to invest as I am not a self-certified sophisticated investor, which the form clearly stated I needed to be. I raised these concerns with the advisor who said that the forms are required by the FCA but I didn’t actually need to meet the requirements to sign the form. This didn’t make sense to me and I have since contacted the FCA who have confirmed that the investment is an unregulated loan note agreement and the consent form is actually a waiver, waiving my rights to any financial protection if I were to invest with the company. My understanding from the FCA is that it is an unsecure loan with no protection. I would urge anyone considering the Unique Property Group to do their research as something does not seem right here, despite them saying that this is an ethical investment. Needless to say, I will not be investing.

December 4, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Thank you for your review Mohammad, we are not sure why us operating correctly within the framework set out by the FCA warrants a 1 star review. If you cannot certify yourself as either a sophisticated investor or a high net worth investor we are unable to onboard you as a client. This is the same for every un-regulated collective investment scheme in the UK. We also have a multi tier investment strategy in order to obtain our returns. This is obviously not an investment vehicle for you but we wish you well.

Rated 5 out of 5 stars

I’ve just received my first payment…

I’ve just received my first payment from Unique Property Investment Group for the AL Investment, and it was paid on time as expected. The team's communication has been excellent throughout the process. They’re not overly pressurising when discussing investment products, which makes working with them feel comfortable and transparent. Hope to continue working with them for the long-term!

November 28, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Phin,

Thank you for sharing your experience with Unique. It’s wonderful to hear that you appreciate our transparent and pressure-free approach to discussing investment options.

We’re excited to continue supporting you and look forward to building a strong, long-term relationship. Your trust means a lot to us, and we’re committed to delivering consistent results.

Thanks,
Team Unique

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Rated 1 out of 5 stars

Red Flag! Watch out! Don’t go digging for gold in a tin mine!

Had been contacted repeatedly (15.08.2024, 17.09.2024 and 3 days ago) they seem desperate for money! I’ve done the research and so many red flags.

You’d be mad to think this is real. Don’t be duped. Read widely, make informed decisions and remember if it sounds too good to be true…

November 25, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Phoenix,

We’d like to address your points directly: at Unique, we take a proactive approach to engaging with potential clients, ensuring they’re informed about the opportunities available.

In terms of due diligence, we encourage everyone to research thoroughly, our operations are built on transparency, and we are proud of our track record of successful investments and consistent communication with clients. Our physical headquarters in Reading is open for visits, where you can meet our team and see firsthand how we operate.

We’re here to provide clarity and ensure anyone considering us feels completely informed and confident.

Best regards,
Team Unique

Rated 1 out of 5 stars

Mobile phone use behind the wheel

I was driving in London yesterday and my passenger captured footage of the driver of their sign written orange Lamborghini H9UPG using his mobile phone while driving. I am waiting for them to forward the footage for consideration to be submitted to the police for prosecution.

Update: I now have the footage and four more working days during which it will be accepted as police evidence.

Reply: Every single employee represents your entire brand in public. One single employee's behaviour reflects your entire company's reputation particularly when the vehicle they are driving is sign written with your name and brand. So yes, you absolutely do deserve a one star review. Your company is fully accountable for the behaviour of each and every employee. You are jointly and severally liable for their behaviour.

I'm saddened by your response to this incident. You reported the review as defamatory, but it can't be defamatory if it's true. Trustpilot have rejected your complaint. You could have owned this by apologising with a promise to educate the employee about the importance of road safety and the danger of using mobile phones when driving. I would then have been happy to take down the review and maybe decide not to submit the footage to the Metropolitan Police. I have since made contact through your website and my next step will be based on your response.

There are many other review sites. Perhaps you can suggest a better way forward?

November 9, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Really, one person from the company driving and using their phone deserves a 1 star review for the whole business? I am not condoning anyone driving and using a mobile phone but surely a better way to handle this?

To confirm we have taken the appropriate action internally to not have this situation happen again. We appreciate you bringing it to our attention and would have hoped you would have reached out directly to us first rather than on an open forum.

Rated 1 out of 5 stars

Be Careful !!!

Please Do your due diligence on this company. 6 days later, I’m still waiting on IT problem being rectified. Received this email on the 29th October. Looks like the thousands and thousands I’m owed is unlikely to be paid,

Read this emailed letter on behalf of Christian Woolard, CEO of Unique Property. I was sent on the 29th October. Be very careful. You could easily loose your money.

Dear customer,

I write again to update you on the monthly coupon amount that is over due to yourself.

We are experiencing an IT issue with the payment provider and we continue to work on resolving this situation. There are no issues with our operations and this is a third party payment provider that has caused the problems.

The firm of accountants of whom manage all the payments have had the vast majority of our customers paid and are still working on the remaining customers getting their payments.

We sincerely apologise for this situation and can only imagine how frustrated you are and we greatly appreciate your patience and understanding in this matter. We will have this resolved over the next few days if not before and we will look at how we can show you our gratitude for being a Unique customer in dealing with this inconvenience.

Yours sincerely

Danielle Hyatt – Roberts
Sent on behalf of Christian Woollard CEO Of Unique Property Investment

October 29, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Another fake review and you refuse to answer our requests, it is astonishing that all the negative reviews we receive are not actual clients of ours, just people throwing hatred and or competitors.

Dear Emma,

Thank you for your message, I do not see how this is worthy of a 1 star review as per my last email at the end of last week all clients will have been paid by close of play Monday 4 November. We have over 500 clients and we are down to the final 40 clients that need payment which we are working through. All of the other clients have been paid already. If you can please reach out to me/us directly as we only have one Emma on our system and that person was paid on Tuesday last week.

There is nothing wrong with our business and you will get every penny that is owed to you from us.

To be clear every one of our clients has now been paid as per the email that was sent out to you so please remove this incorrect review

Please delete this review as it is totally incorrect.

Rated 5 out of 5 stars

The unique property group offer great…

The unique property group offer great investment opportunities which pay exactly to the contract signed. No pressure just great at solid investments.

October 9, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Carl! Thank you for your review we are pleased to have you onboard.

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Rated 5 out of 5 stars

Assisting living Investment -

Our Unique Property Investment experience, specifically with Seb, was outstanding. Comprehensive information, updates, and attentive service made the investment decision-making process smooth and confidence-inspiring.

Seb's approach was not one-size-fits-all. He took the time to understand our group's specific needs and preferences, which was crucial in helping us decide which investment option would be most suitable for us.
I would highly recommend their services to anyone looking for property investment opportunities.

Synchrome Ltd

August 29, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Sharon, thank so much for leaving this positive feedback. We are so happy Seb was able to help Synchome LTD in choosing the perfect investment.

Rated 5 out of 5 stars

Lauren Watters was extremely helpful

Lauren Watters was extremely helpful, went the extra mile calling me every time I needed clarifications on the contract, she was very patient and gave me all the time I needed. It's been a few months in now and I'm very happy with my investment and I'm glad she was there to support me. Will definitely use the company again in the future. Thanks again

March 28, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Eli, thanks for the kind words. We are pleased to have you on board

Rated 5 out of 5 stars

Very decent investment firm

Very decent investment firm, got 2 unit investments, very happy, more investing in the future I'm hoping with unique

March 30, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hello Rob! We look forward to future collaborations with yourself.

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