Utopian VA Limited Reviews 27

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Timely and Precise Output. My enquiry with them was for market research. At every stage of the research I had an update on the status of the research and that I was able to affirm they were on the rig... See more

Rated 4 out of 5 stars

Well the team is very good , when they are doing their research they go deeper into the their research. My team was being lead by Varalakshmi , excellent lady .When ever I send a message she actually... See more

Rated 4 out of 5 stars

Utopian VA is mostly a good company and I am mostly happy with the service I receive from them. There have been some minor issues which do get sorted out. The main issue relates the fact that... See more

Rated 5 out of 5 stars

I have been with UVA from March 2022. When I first joined, I had no idea what to expect from the experience. In my brief time here, I've interacted with several assistants—but Linnet has been the... See more

Company replied

Company details

  1. e-Commerce Agency
  2. BPO Company
  3. BPO Placement Agency
  4. Business Administration Service
  5. e-Commerce Solution Provider

Written by the company

We help ecommerce business owners work on their business, instead of in their business by outsourcing their day-to-day operations overseas through offering Virtual Assistant Services. Many clients come to us, when they are looking for manpower, but feel like a monthly salary payment would mean a significant cut into their profits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Timely and Precise Output

Timely and Precise Output. My enquiry with them was for market research. At every stage of the research I had an update on the status of the research and that I was able to affirm they were on the right direction. Any suggestions or feedbacks were valued and immediate action was taken to move forward. Overall had a great experience and continue to work for longer time.

October 2, 2023
Unprompted review
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Rated 4 out of 5 stars

Well the team is very good

Well the team is very good , when they are doing their research they go deeper into the their research. My team was being lead by Varalakshmi , excellent lady .When ever I send a message she actually responds as quick as possible. I am happy that I am working with guys on my product research now we are almost 80% but with the results that they have produced 👌🔥.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very good communication

Very good communication, excellent team, helpful and quick to respond with help I needed, also very understanding.
Thank you so much.

April 27, 2023
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Rated 5 out of 5 stars

Great service

I have hired Utopian VA two years ago to manage the daily operations of my online shop. I was unsure whether the service was good or not before joining. But the work with my VA has been outstanding and the communication quick and convenient. Considering the time my VA saved me by managing the business for me, the service is extremely cost-effective. I am able to focus on growing the business, instead of answering customer messages, dealing with suppliers and refunds, admin, etc. I also especially appreciate that the VA always updates me when important tasks are done, so I can easily keep track of my business.

April 12, 2023
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Rated 5 out of 5 stars

I have been with UtopianVa

My experience with Utopian VA was really good and I am totally happy with all the service they have helped me with. Wesley is always helpful whenever I need him. I would recommend this Company to anyone needing help with their online business.

January 6, 2023
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Rated 5 out of 5 stars

Best help you could ask for!!

Working with Minnu and the rest of the Utopian team has been fantastic. When I first started the store, I had no idea what I was getting into or the time it would require from me. It was clear pretty quickly I was not going to be able to keep up and I definitely needed help. Minnu has been a life saver, keeping up on the day to day and always keeping me informed on what is going on with the store. She is fantastic at responding to customers and the replies are always timely and professional. If you are a busy professional like myself, let the Utopian team help you, you won't regret it.

December 31, 2022
Unprompted review
Rated 4 out of 5 stars

Mostly a good VA service provider

Utopian VA is mostly a good company and I am mostly happy with the service I receive from them. There have been some minor issues which do get sorted out.

The main issue relates the fact that my store currently costs me more than I am making in monthly profits so although UVA colleagues are good and maintain the virtual store it is not generating me any income at present.

Because UVA operates with personnel in India and there is a time difference of around 4 hours sometimes there is a delay/conflict when servicing UK clients.

Hopefully my store will increase its sales and profits and I will then be delighted to give top marks to UVA Ltd.

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

BEST AMZ VA SERVICE

Utopian VA is most definitely the best ecommerce VA service that you could ever ask for. VAs are highly knowledgeable in all geographies of selling on Amazon and know how to deal with highly frustrating annoyances (i.e. customer complaints, compliance issues, competitor attacks) and are able to allow you to focus solely on ensuring your quality products are delivered safely and securely to the customer. All that it took was jumping through the COUNTLESS hurdles AMZ throws at you to get a professional account set up, making sure logistics are all set and products were ready to ship. The rest were all taken care of by UVA!

It's like hiring your own customer service and AMZ ops team, but with guaranteed service quality!! Highly recommend!!

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

I love Utopian VA ltd because they…

I love Utopian VA ltd because they allowed me to build my business, With my full time job. I did'nt have the time to keep up to date with running the store. I wasn't also familiar with the day to day and admin, I beleive Utopian VA is different from other services that offer Virtual Assistant Services because you have an assistant who is working on your store every day and given you regular updates. I was really surprise with how friendly my assistant is and her passion for my store. If one is skeptical about using a UVA, they should'nt be as this is one of the best investments I'm made.

December 22, 2022
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Rated 5 out of 5 stars

Effective and efficient service

Great service and expertise on managing your day to day business requirements.

Also great availability to accommodate for your every need in your local time zone.

Fast and efficient service from the team working on your behalf.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Karthika at Utopian VA Limited

I deal with Karthika in this company. She helps me manage my account and she has been amazing throughout the year. She helps me overcome my queries. As I am busy with my other job so she helps me look after my online account and has never let me down with it, she is always up to date with all the work.

December 20, 2022
Unprompted review

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