Vasstech - Northallerton Reviews 52

Absolutely brilliant service. I'm new to the area so had no clue who to call when my car broke. Every single staff member went above and beyond to help me. They were fully booked up but managed to accommodate getting my car in, courtesy car organised and kept in good contact throughout. I highly recommend this place for your car and will be back next time my car needs work. Thank you

The customer service at Vasstech is absolutely outstanding. A special shout out to the customer service team that helped us out on Monday. If you are looking for a company that genuinely care about their customers and go the extra mile ,look no further.
Thanks guys for all your help

First class service every time.
Everyone works very hard to give a great service.
What more can you say?
A big thank you from me.

A troublesome rear wheel bearing needed to be changed on my Audi TT.
James sorted a quote and booked me in and Scott made life so much easier by sorting a courtesy car on the day.
Can't thank Vasstech enough, the TT was a pleasure to drive on a 10 hour round trip, great service as usual !

Had my key coded today at Vasstech Northallerton and I’m really pleased with the service. I only booked it earlier this week and they replied to my email really quickly. The staff were super friendly when I arrived (good customer service is rare to find these days) and the whole process was smooth and hassle-free. Thanks so much! :)

Friendly and very helpful, took my Tesla in for MOT and sorted it with flying colours in an hour, spot on service

Booked in for MOT at 9,30 on the Friday morning - called round on the Thursday to see if they could arrange for an earlier slot?
Offered if we brought it in at 7.30 (bear in mind they don’t officially open until 8.30) it should be ready for 9.00 …!
Dropped it off as requested and was advised they would contact when ready - went off had a coffee whilst we waited.
Received a text message from JAMES at ….8.25….
To advise MOT all done ready to collect.
What a brilliant service - from initially booking in over the phone to collection.
Yes we will definitely be back - HIGHLY RECOMMEND
Thank you
VASSTECH TEAM NORTHALLERTON

Such a great team. Always so obliging. Friendly and patient. On more than one occasion
they have come to my rescue when repairs needed in a hurry.
Very thorough and efficient.
Price wise, nothing is cheap nowadays, but Vasstech Northallerton came in ahead of other estimates and time frames. Add to that- convenience.
Many thanks to Scott, James and the nice lady at reception (sorry can't recall your name!)
I'll be back!

Had my Audi to Vasstech twice now, they are brilliant at what they do and the service they provide. Done my automatic gearbox oil change, and my MOT and service.
Highly recommend them, I wouldn’t take my car anywhere else. 5⭐️⭐️⭐️⭐️⭐️

I had a problem with the brakes on my car and needed to travel back to Kent as soon as possible. The team at the garage managed to squeeze me in despite being extremely busy and did a fab job. Thanks to you all for excellent customer service.

Excellent service which theses days is very rare!! Can’t recommend theses guys enough.

Thanks to James and the team. Fast, friendly and efficient service - what more do you need!

Have used Vasstech for a number of years after the local VW garage couldn’t diagnose a problem on my Golf with my indicators because their computer couldn’t see the fault. Vasstech were able to work out the issue just by description. Changed my car two years ago, but used the main dealer for the first service and MOT in case there was a problem. Went back to Vasstech this year - excellent service, as usual.

First service for my Audi A1.
Excellent customer service & half the price quoted by Audi service centre.
Will definitely use again.

My friend had difficulty in started her Audi TT she couldn’t unlock the steering wheel, anyway we contacted Vasstech at Northallerton and their manager called by on the way home and quickly sorted out the problem, super service.
Thank you Scott for all your help in our hour of need
Very best regards Marilyn

I have recently had both my cars serviced and MOT’d with Vasstech in Northallerton. I highly recommend them if you want a job done to the highest standard. Their customer service is excellent, Scott has been a godsend with picking my cars up and dropping them off again each time. Thank you for a fantastic service!

First class garage professional friendly staff excellent for repairs mot testing and servicing and competitive pricing a pleasure to deal with🤗

Vastech are fantastic
Can’t praise them enough.
Wouldn’t consider taking my car anywhere else. They are the best

First time using Vasstech. Very friendly and helpful. Prompt service will definitely recommend Vasstech to anyone.

Great service from a knowledgeable company who specialise in my case Skoda. Knew exactly what was required and price agreed before work carried out.
Rear diff box removed o/hauled and replaced. Top Job👍👍👍👍👍
(Northallerton branch).