The Vets Reviews 

100
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Well...the company could improve by being a decent group and forewarning customers they were going out of business and giving us access to our pet records. I need my records for my animals now, but do... See more

Rated 5 out of 5 stars

Dr. Garcia and her male assistant were unbelievable ,they explained everything before they got started They did the exam gave treatment and shots and did bloodwork and fecal collection , trimmed nail... See more

Rated 1 out of 5 stars

Was a good experience at first and awesome vets! I signed a wellness membership and pay $110/ month. They stopped filling prescriptions and have no customer service number / way of contacting them. I... See more

Rated 5 out of 5 stars

Doctor Todd and Kyla were great. Both were very nice and courteous. Our fur babies do not take well to strangers at all, but they made it very comfortable and stress free for all involved. Very organi... See more

Company details

  1. Veterinarian

Written by the company

The Vets is a new kind of veterinary experience that works better for everyone: the vets, the pets, and their devoted humans. With proprietary technology that helps prevent, diagnose, and treat medical conditions, we can deliver clinic-level pet care without the clinic. So you never have to sacrifice high-quality care for convenience. Our best-in-class veterinarians bring their expert care to you, offering at-home visits in a stress-free environment. Because when pets are more relaxed, it’s easier to give them the exceptional care they deserve.


Contact info

3.2

Average

TrustScore 3 out of 5

100 reviews

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3.2

All reviews

(100)

1 review in the last 12 months

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Rated 5 out of 5 stars

The Vets were great

The Vets were great! Dr. Graham and Rosie did such a good job with my mom’s cat. They came to her place in a memory care and so kindly got her cat from under the bed. They were so gentle with him and really took their time examining him and explaining what the problem was to myself and my mom. I highly recommend their services. They saved us from having to bring her beloved kitty to a vet. Thank you!!!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great home visit

Great home visit. It’s honestly the way to go when you have cats. The vet was more interested in building trust with my older kittens as soon as she walked in the door. I liked that when testing they only chose one for the contagious things without putting both kittens through an exam. Saves costs and stress. It’s an amazing staff with great service. Looking forward to keeping The Vets as our veterinary care team long term!

February 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Carrying

Show they care about your pet and show very professional approach to your pet needs I would recommend them highly to others.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Dr Canty

Dr. Canty & her tech are wonderful with our senior, skittish standard poodle! They are always on time, professional & friendly
I’d give them 10 stars if I could!

March 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Great experience!

We have 3 large dogs, so the convenience was incomparable. Vet was very thorough and excellent with our dogs. Will continue to use this service.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

10/10!

This was honestly a great experience! I don’t think I’ll go back to a vets office unless it’s an emergency. Highly recommend The Vets for your pet to feel safe and happy in your own home.

March 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Not a clinic, a start up that hosts a web platform for well pets only

I established care with the vets in Sacramento (they are a chain with multiple locations but no offices). If you read carefully they are just a platform connecting vets to owners. I also have a diabetic pet and the guidelines are for as much care at home as possible but this is not a clinic! They assign you a doctor who works part time and have no support between care because they have few staff who do not work in your city. Technically they are not a “scam” but they are misleading and create the appearance of a clinic but are in fact just a web platform. There is no support between visits as your doctor may work 1-2 times per month. They recommended hospital stay, and refused to treat my pet and refused to even provide refills saying he is to sick for their clinic. Yet, what did he need? A simple glucose curve which is best done using a continuous glucose monitor (a simple patch). I paid thousands in care only to have my emails rejected, refused to answer questions and left me on my own with a sick pet. This js not a clinic anywhere it is a startup focused on profits over care and they will lie and violate ethical standards of care for the purpose of making profits by pushing away sick pets under the guise of “too complex.” They want well pets who need vaccines and checkups annually. Once it gets tricky you’re out of luck and pushed out. This is an investment whose intentions are not on care for animals. Look them up, see who is the real owner, question what they tell you. They will not like it and are experts at spinning the truth but get your pet to an actual clinic or a home veterinarian who provides continuity and care.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

THEY ARE GREAT

they contacted me after seeing that i tried to call them and handled my concerns about my card judiciously. Amanda the vet came and keely the tech. they were great. They did a great job with my health cetificate. my cat seemed comfotable. i am very grateful for this service.

September 21, 2023
Unprompted review
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Rated 1 out of 5 stars

Be aware!

Be aware!
I have a cat with diabetes and Pancreatitis, we have had a hard weekend with a flare up of the latter. At one point Scoop was in a coma state.
First thing this morning I called to speak to a vet to see if there was any more I could do other than the recommended low carb diet and Kaminox so to prevent the above happening again.
I was told they were understaffed and it would be tomorrow before I could speak to a Vet. This could cost Scoop his life!!
The same receptionist has not placed my order of Insulin twice in the past. I decided that I needed to move to a Practice that has staff that can cover for absences and care about the life of it's patient!

November 21, 2022
Unprompted review
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