The Village Butchers Reviews 

1,541
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 451 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, amazing flavor, and incredible taste of the meat, noting that everything arrives fresh and properly protected in secure packaging. Shoppers also appreciate the very convenient online ordering platform and the wonderful option to select their preferred delivery dates effortlessly. Some reviewers were not happy with the delivery process, mentioning that parcels occasionally arrived late with completely melted ice packs. Consumers also noted occasional issues regarding specific meat cuts containing significantly more fat than anticipated or described online. Additionally, a few buyers experienced missing items or minor communication challenges when trying to reach support.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality of the meat and excellent... See more

Quality

Customers report great satisfaction with product quality, noting that the meat is always fresh, delicious,... See more

Delivery service

Consumers find delivery service to be positive, noting that orders are typically delivered on time and as... See more

Order

Reviewers highlight positive aspects of order, noting that it is easy to make purchases online and choose... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received a delivery from TVB. Delivery was as requested and both products, chicken breasts and beef were exceptional. Three of the main things I like about TVB is the quality, the choice of less... See more

Rated 5 out of 5 stars

They're fantastic, excellent meat and some great old favourites. Especially the stuffed breast of lamb. I did by chance buy some pork and Cumberland sausage burgers from the co-op the other day and th... See more

Rated 5 out of 5 stars

It's not like we have ordered loads of meat from TVB, but what does matter is quality. Quality is important to us, and quality is exactly what we receive, not just the meat, and the meat is perfect, e... See more

Rated 5 out of 5 stars

Ive had a couple of deliveries from The Village Butchers and am so glad that I found them. I have tried lots of different meats and have not been disappointed by any of it. Particular mention to t... See more


Company details

  1. Butcher Shop
  2. Butcher Shop Deli
  3. Farm Shop
  4. Food Producer
  5. Meat Products Supplier
  6. Meat Wholesaler

Written by the company

The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button. Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(1,541)

443 reviews in the last 12 months

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Rated 5 out of 5 stars

Certainly met my expectations

Ordering process easy and arrived on time. First impressions good as I divided meat into suitable sizes for us. Cooked the lamb cutlets that night with jersey new potatoes, Italian broad beans, grilled tomatoes, mushrooms and fresh mint sauce. Delighted with the lamb. Decent thickness cutlets and very tasty Took a photo of cooked meal but nowhere to post!

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Bought a 2 cote de boeouf steaks…

Bought a 2 cote de boeouf steaks costing £50, the first one was absolutely rubbish, I complained and they sent a replacement. The replacement was worse than the first, and apparently because I didn't complain quick enough they're not taking it to any further. Very poor customer service, even worse steaks. I haven't tried the second, but I'm not holding my breath.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service not great

I ordered 8 chickens from them kept one out to use snd froze the rest, when we opened the chicken it was off and smelt really bad.
I complained to them and asked for refund, i gad sent pictures of chicken etc.
they responded snd said they would give me a credit!!! Problem is they charge you £8.95 delivery so i would still be paying for a replacement!
I asked them again for refund and they stated i would need to send the chicken back!!! It smelt terrible so packing it and shipping it back would have served no purpose!! Not helpful considering they send you emails stating they will 100% sort it out for you!!!
Not good. I now have a credit note that i won't be using as i have 7 other chickens in the freezer!! Not sure if they are off either yet..

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality product

Great quality product, delivered perfectly and good value for money. My only (very tiny) comment would be to spend some money improving the performance of the website.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I've just received my first order

I've just received my first order. The service I received I can not honestly fault. The quality of the steaks. Lamb, baby back ribs, ect is Excellent. I have tried several online butchers. And for service, quality and delivery. The guys here are by far the best. Thank you. Will definitely be placing another order soon...

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

Most of the meat that I have ordered…

Most of the meat that I have ordered has been very good and great value. But in reference to my last order, the Sirloin Steaks were disappointing, uneven cuts, large amount of fat, reducing a 8 to 10 Oz steak was reduced to a 6 Oz. I like a bit of fat and usually trim to my family's likes, but to be perfectly honest shoved them in the freezer and bought some from Aldi. A little bit cheaper but so much better. Sorry to say that I will not be buying the same product again.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Outstanding Quality

Goods delivered in quality packaging.

So impressed with the quality of the meat. Far superior to supermarket meat.

Looking forward to the next delivery!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great value

The meat we received from the village butcher has been good quality and was delicious well packaged and delivered within the time slot excellent service and good value for money

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, first class meat, service, but above all, the taste, flavour, quality is (as an ex butcher) first class.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

First class service

All the purchases I have made with village butchers have been first class quality, exactly as described, and deliver exactly on time and extremely well priced. Thank you.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

The beef short rib I ordered was…

The beef short rib I ordered was excellent. I slow cooked it for 3 hours in chicken stock, beef stock and red wine with celery, onions and carrots. I then let them cool in the sauce and then the next day I reheated it and cooked it for another 2 hours. It was delicious. They were the largest short ribs I’d ever seen, great value, I would highly recommend them.

March 7, 2026
Unprompted review
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