The Vintage Light Bulb Company Reviews 55

The service from The Vintage Light Bulb Company was outstanding…..somewhat of a rarity these days!

I order some vintage style wire, which looked beautiful by the way, but it turned out that the light shades already came with the wire, so had to return the item.

A few days later a full refund was provided.

Emma from The Vintage Light Bulb Company sent an email to say that the refund was being processed.

Great products and great communication….WELL DONE The Vintage Light Bulb Company!!

Lovely bulbs but not right for my room. Very kind exchange of emails with Emma to resolve my problem. Many thanks. Would recommend.

The Vintage Light Bulb Company. What a Company. The absolute best service ever experienced by me, in any retail environment in any country. Utterly outstanding in all regards. Availability to help, the immediacy of service, the light bulbs themselves, and (my colleagues commented too) the care in packaging to ensure a light bulb with it's inherent fragility arrived in superb shape. If I had a company of my own I would want it to try and reach this bar. Superb and thank you.

Such a brilliant company - properly made stuff and great service - and not expensive.

Absolutely amazing - fantastic customer service, great that you can call to speak to them and the product wow - I have been searching for ages for the right lighting in my living room and the Stiffkey rattan ceiling pendant is absolutely stunning. The pictures do not do it justice. I can’t wait to get them up. Thank you to the team excellent customer service and the prices are also so good 😊

Made an email enquiry regarding replacement bulbs and asked advice about wattage.
Received a really helpful and speedy reply which enabled me to get my order just right. Job done.
Great range of products and excellent service. Would strongly recommend if you want a great product and speedy and efficient delivery.

Excellent products and customer service. Emma was especially helpful sorting out my lightbulbs query. Thank you so much.

A great company with fantastic products. Their customer service is quick and reliable and very helpful if you have any problems or concerns.

Love my new Pendant light. I was really struggling to find a rattan shade and pendant that I liked. But the one I ordered from this company was perfect. Also loved how I could order a bulb paired with the shade. As I wouldn't have thought of ordering a globe bulb. But it looks great :) Also love that I could have swapped the cord design if I'd wanted.

5 star communication and customer service with Emma. Great product, very good quality, competitive price. I highly recommend and would definitely purchase from The Vintage Light Bulb Company again.

This family run business based in Scotland never ceases to amaze me with the quality of products and customer attentive service. They deliver promptly and communication is immediate, friendly and thoughtful. Customer satisfaction is obviously a priority and their bulbs are works of art!

The Vintage light company is a rarity these days. The service and delivery is exceptional and if you have any queries they'll go out of their way to help. 👍

Second, order and experience was great ( I bought, bulbs and brass light fixtures. Very happy with both I am skeptics of the safety as there are non of the usual safety marks on anything in the box

We are renovating a Victorian / Edwardian farmhouse. Pendant light fittings that I like and are affordable are few and far between - so rather than end up making a rush decision on something we didn't like, decided to get porcelain and brass fittings from Vintage Light Bulb Company, with coloured flex and statement lightbulbs. Much more affordable, things we actually want rather than just making do, and they look great - individual, in keeping with the style of the house, whilst also being fun (have got bright orange, bright blue, yellow etc flexes).
The quality of the fittings looks good. All round very happy.

Great company, great range of products for my vintage light shades.

Emma from the vintage light bulb company is knowledgeable and helpful.
Replies were fast and to the point, it was a pleasure to deal with this company, I made 2 orders as the prices were great too.

Thanks again 🙌

Excellent service and high quality pendants. From advice on suitably sized pendants to deciding the length and colour of the cable and then the wonderful packaging to ensure everything arrived in mint condition, I couldn't recommend the Vintage Light Bulb Company enough. I just can't wait to see the pendants in situ in our new build. They look perfect!

Fantastic quality rattan lampshade that looks stunning with the large light bulb in my hallway
I made a mistake ordering a screw fit bulb when I needed a bayonet, and the company were so helpful. Extremely happy indeed and would highly recommend

Beautiful items and they arrived quickly. The customer service was excellent when I had an issue with a bulb a few months after purchase. They were very helpful and sent a replacement immediately.

Emma at vintage light co was very quick to respond to my questions and once I placed my order she kept me informed straight away when there was a minor problem, which she resolved quickly. The lights themselves are fabulous - tasteful, slightly industrial and good quality. Perfect.

Love my new light bulbs and cracking customer service from Emma!