The Watch Directory Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more

Rated 5 out of 5 stars

Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more

Rated 5 out of 5 stars

I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more

Rated 5 out of 5 stars

I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more

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Company details

  1. Watch Store

Information provided by various external sources

The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price


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4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

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Rated 5 out of 5 stars

New purchase from The Watch Directory

I used the watch directory last week to buy an expensive time piece and i was extremely content with both the service and watch i purchased. Why would you buy from the high street when you can purchase the same watch from the watch directory and save a significant amount of money. Plus you get all the benefits a high street shop has to offer including warranties, advice and fantastic customer service. I have to say both Jonathan and Connor were extremely professional and courteous and i will definetly be using them again.

Thanks guys.
Carly and John

December 8, 2018
Unprompted review
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Rated 5 out of 5 stars

Always a bit unsure when something…

Always a bit unsure when something appears too good to be true. When I queried this, I was contacted and spoke to them same day and felt reassured. The ordering process etc went very smoothly and watch delivered the day after it came to them. Very impressive service and watch looks great - now just hope the wife delighted with it!! I would certainly use again.

November 14, 2018
Unprompted review
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Rated 5 out of 5 stars

Ian - Moonwatch

I was in the process of purchasing an Omega Speedmaster when I found The Watch Directory on the internet. The price offered was fantastic & was significantly cheaper than other outlets. I was initially cautious to purchase an expensive item online, but having spoken to Jonathan a couple of times & listening to his in depth knowledge & invaluable advice it removed all doubt. The service I received was fantastic & completely professional whilst also being personal.
My watch arrived earlier than expected & I am delighted with my purchase.
These guys will do everything to look after you & offer a great service.

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Bought first time on line a quality…

Bought first time on line a quality watch. Was very cautious and tried to do the background checks as you do. All come back with flying colours. Was still weary as watch was 15/20% lower priced than mainstream retailers.I had lots of questions. Was looked after post and presale.Watch was brand new as described Will be buying my next watch from The Watch Directory. First class service and all questions answered prior to and after delivery.It was a pleasure to buy from them.

October 31, 2018
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Rated 4 out of 5 stars

omega review

Whilst there was an issue with delivery they did all they could to resolve the issue and make up for it. Watch was a gift for my husband and he loved it.

October 30, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
My beautiful watch arrived quickly and safely and I have not stopped wearing it since!
Would highly recommend

October 30, 2018
Unprompted review
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Rated 4 out of 5 stars

The first Gucci watch I received was…

The first Gucci watch I received was scratched. It was returned for 're-finishing' but I do think this should have been picked up prior to despatch. The winder on the same watch then came out but they arranged a replacement watch quickly and efficiently. Touch wood that has been okay so far.

It's times like these where it would have been easier to have purchased from a local watch shop.

Overall a decent service from the watch directory. Prompt replies and they did all they could to resolve the situation. I can't however recommend Gucci watches, they're cosmetic jewellery at best.

October 30, 2018
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Rated 5 out of 5 stars

A very successful birthday present delivered on time without fuss.

I recently bought a beautiful Breitling Galactic watch as a special present for my daughters birthday. Jonathan was brilliant, he made sure that I got it in plenty of time and at a great price. It's the first time I've used The Watch Directory and I've been so impressed that I'm not going anywhere else in the future. I would recommend these guys to any body looking for that special gift, they go over and above to help.

Thank you Jonathan, to you and your team, brilliant service.

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

I have to admit to being slightly apprehensive as this is a fairly new company but I was wonderfully surprised. The selection and prices were excellent and they quickly responded to a query I had. When I placed the order they kept in contact to let me know how it was progressing. It arrived in around 10 days (there was a suggested 4 week lead time) and was UK sourced with the international warranty and diamond certificate.
Highly recommended.

October 17, 2018
Unprompted review

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