The Watch Directory Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more

Rated 5 out of 5 stars

Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more

Rated 5 out of 5 stars

I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more

Rated 5 out of 5 stars

I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more

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Company details

  1. Watch Store

Information provided by various external sources

The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price


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4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

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Rated 5 out of 5 stars

Went with The Watch Directory after…

Went with The Watch Directory after reading the positive reviews on here and must agree with them. Communication was excellent and the watch I requested was sourced quickly and efficiently. Thanks again to Jonathan

June 16, 2018
Unprompted review
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Rated 5 out of 5 stars

Finding a specific watch efficiently

I wanted to find a specific model of Cartier Baignoire and The Watch Directory achieved it: good service, following up quickly, setting the right delivery expectations and meeting it.
Thanks Jonathan!

May 16, 2018
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service, ordered a watch and they didn’t have it in stock. I was called to explain there maybe a delay. When I explained it was for 21st birthday they did everything they could to source the watch I wanted and it was delivered on time. Great customer service would recommend this company. I have used twice now and will continue to.

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect Service Throughout

It was such a pleasure to chat with Jonathan regarding my purchase. I was torn between 2 watches and he helped me come to the right decision professionally and effortlessly. As soon as I placed the order I knew it was the right choice. The service from start to finish was second to none. I was kept informed throughout and was made to feel special as opposed to just another customer. I will happily recommend the Watch Directory to anyone and everyone.

March 26, 2018
Unprompted review
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Rated 5 out of 5 stars

I picked up my Omega last Friday and…

I picked up my Omega last Friday and the service I received from the Watch Directory was first class. Johnathan obviously has a real passion for watches, and it shows with his knowledge and advice. I would highly recommend the Watch Directory to any family member or friend who is looking for a new watch.

March 16, 2018
Unprompted review
Rated 5 out of 5 stars

After speaking with Johnathan

After speaking with Johnathan, who was both knowledgeable and professional, about a Tag for my son's 18th, I placed an order. I was kept informed about delivery and the watch arrived sooner than anticipated. Delivered on the day of my choice and securely packaged. Excellent service and would thoroughly recommend.

March 12, 2018
Unprompted review
Rated 5 out of 5 stars

Tag Heuer Formula 1 watch

Very good product, nice watch good price. Arrived on time and kept informed by Jonathan. Well pleased, would recommend this company if you want good service And nice watch.

March 6, 2018
Unprompted review
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Rated 4 out of 5 stars

Omega Speedmaster

The first Omega Speedmaster we ordered had a little bent minute hand and was exchanged immediately within a few days. The second one had a warranty card number that did not match the number on the watch. This was also corrected without any problems.
Everything very well handled on the phone and by e-mail.

March 6, 2018
Unprompted review
Rated 5 out of 5 stars

Bremont chronometer purchase at very good price

Purchased a new Bremont chronometer at a very interesting price.

Luckily, the model I wanted was listed as "in stock", so no need to wait around for an order. Was dispatched promptly to me via Fedex arriving quickly.

Jonathan was honest and helpful in steering me through the options available, so I could make the final choice fully informed.

Would recommend The Watch Directory to other serious watch buyers.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Good Experience

Trepidatious with ordering a watch from an unknown online supplier, I have been impressed by Jonathan and The Watch Directory team’s service. The ground breaking Tissot watch I was seeking was received today, in the brand’s presentation box and with the full set of paperwork including the completed guarantee from a Tissot authorised dealer. I will have no hesitation to order from The Watch Directory again and to recommend it to others.

February 7, 2018
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Rated 5 out of 5 stars

Fantastic

Jonathan was fantastic, he helped me find my perfect first watch and made the process very easy for me.

February 6, 2018
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Rated 5 out of 5 stars

Very good experience

Very good experience. Several phone conversations which confirmed which watch I wanted. Jonathan was very helpful. Speedy delivery and a very happy customer.

February 1, 2018
Unprompted review

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