I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... See more
Company replied
Fantastic service - great at keeping in touch and advice that was second to none. Great prices and great products - will definitely be back for more
Company replied
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... See more
Company replied
Company details
Written by the company
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contact info
4A Solent Road, PO143LD, Fareham, United Kingdom
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4.9
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service - great at keeping in touch and advice that was second to none. Great prices and great products - will definitely be back for more
June 12, 2026
Unprompted review
Reply from The Watersports Centre
Hi Chris,
Thank you so much for taking the time to write this lovely review! Always such a pleasure to be able to assist you with your kit.
Wishing you all the best,
The Watersports Centre Team :)
Advertisement
Great company. Great product.
Really great company. Customer support gives out fast replies with precise information on what's going on with your order.
The wetsuit is top class as well! Only one I've been able to find that fits me properly.
Thanks guys x
May 30, 2026
Reply from The Watersports Centre
Hi Todd,
Thank you so much for this lovely review. We were so pleased to be able to help and we are so chuffed to hear that the suit fits you so well - what a great result!
All the best,
The Watersports Centre Team :)
I needed a wetsuit for my daughter who…
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. George was brilliant-he’s a top local kite surfer and he found us a perfect wetsuit at a great price. Don’t hesitate to shop here and thanks again!
June 8, 2026
Reply from The Watersports Centre
Hi John,
Thank you so much for this very kind review! We were over the moon to be able to help your daughter with her new suit. We look forward to seeing you again in the future!
All the best,
The Watersports Centre Team :)
fast delivery and easy return
delivery was quick. unfortunately the item didn't work for me so had to return it
May 13, 2026
Reply from The Watersports Centre
Hi there,
So pleased that we were able to deliver the item in good time, and we are sorry that this item didn't work out for you this time! Thank you so much for the review.
All the best,
The Watersports Centre Team :)
Great service
Great service. I bought a used Nova pro 4.8 and it arrived in double quick time it looks to be in great condition.
May 1, 2026
Unprompted review
Reply from The Watersports Centre
Hi there,
We are so pleased that you were happy with the service you received! We hope that since then you've had some epic sessions with the 4.8m!
All the best,
The Watersports Centre Team :)
Advertisement
Great information and specification…
Great information and specification over the phone.
Good range of products.
Superfast delivery.
Thanks
Martin
April 27, 2026
Reply from The Watersports Centre
Hi Martin,
Thank you so much for your review we really appreciate it!
All the best,
The Watersports Centre Team :)
Received great service from George and…
Received great service from George and Tim at The Watersports Centre! I was looking for a new wing foil board and the guys at TWC were great at sourcing the board and communicating with me and the supplier. Highly recommend, top notch customer service!
January 16, 2026
Reply from The Watersports Centre
Hi Phillip,
Thank you so much for your very kind review! It was a pleasure to be able to assist you with securing your new wingfoil board. We hope that you have some amazing time out on the water with it soon!
All the best,
The Watersports Centre Team.
Informed and pleasant customer…
Informed and pleasant customer dialogue. V dry rapid delivery of ordered goods
January 22, 2026
Reply from The Watersports Centre
Hi Garry,
This is great to hear, thank you so much for leaving this very kind review!
All the best,
The Watersports Centre Team.
Excellent support and knowledge
Excellent support and knowledge. They were very professional and friendly during a recent purchase of a Mystic Wing foil bag, really happy with the product. Thank you
January 15, 2026
Reply from The Watersports Centre
Hi Emma,
Thank you so much for your review! We were so pleased to be able to chat all things foiling with you and we really hope you have many years of travelling to amazing places with your new bag.
All the best,
The Watersports Centre Team :)
Advertisement
Reply from The Watersports Centre
Hi Peter,
Thank you so much for your review - this is great to hear!
All the best,
The Watersports Centre Team
A great company to deal with
Great service. They were very easy to contact when I needed to & I received a quick & helpful response.
When I needed an order quickly they ensured I received it the next day.
My son has also used this company for kiting equipment & rates them highly
January 7, 2026
Reply from The Watersports Centre
Hi there,
Thank you so much for your very kind review. We are so pleased that you found our services helpful. It is also great to hear that your son also has found our shopping experience good too!
Thank you so much :)
All the best,
The Watersports Centre Team
Great advice and speedy shipping
Thanks to Tim for great advice and speedy shipping over new year. Just had my first session on the Duotone Glide 2.0 900 and loved it - really well behaved and smooth through turns.
January 5, 2026
Unprompted review
Reply from The Watersports Centre
Hi Jim,
This is so great to hear! Thank you so much for your review, we will be sure to pass this onto Tim. We are so pleased to hear that you have enjoyed your new Duotone Glide 2.0 900 - a great choice of front foil!
We hope that you have many great sessions with your new setup.
All the best,
The Watersports Centre Team :)
Really happy with my purchase
Really happy with my purchase. The Watersports centre will be my first stop for new gear.
January 5, 2026
Unprompted review
Reply from The Watersports Centre
Hi Steve,
Wow this is so kind, we very much look forward to being able to help with any kit needs in the future!
All the best,
The Watersports Centre Team :)
Advertisement
Reply from The Watersports Centre
Hi Sarah,
Thank you so much for your kind review. We are always so pleased to be able to assist and chat all things foiling!
All the best,
The Watersports Centre Team :)
The product came very quickly
The product came very quickly. As it is a gift for someone I can not comment on the product its self, though looks fine.
November 24, 2025
Reply from The Watersports Centre
Hi Judith,
We are so pleased that you were happy with the quick service you received! Thank you for taking the time to leave us this kind review.
All the best,
The Watersports Centre Team
Really excellent customer service
Really excellent customer service - sent items out really fast and helpful when exchanging / returning
December 16, 2025
Unprompted review
Reply from The Watersports Centre
Hi Matt,
Thank you so much for your review, we always try our best with quick deliveries and easy returns! So, we are really pleased you felt we did this.
All the best,
The Watersports Centre Team :)
Reply from The Watersports Centre
Hi Martin,
Thank you for your review - very pleased that your experience was a good one!
All the best,
The Watersports Centre Team :)
Advertisement
Quick seamless transaction.
Quick seamless transaction.
Speedy delivery and competitive price.
November 21, 2025
Reply from The Watersports Centre
Hi Adrian,
Thank you so much for your review, it is very kind of you to take the time to write this.
Very pleased that we were able to offer you this service. We hope that you are loving your new bar!
All the best,
The Watersports Centre Team :)
Reply from The Watersports Centre
Hi Simon,
This is so great to hear! Exactly what we always aim for. Thank you for your kind review.
All the best,
The Watersports Centre Team :)
Dishonest promotion of products
On two occasions the same product was advertised without having it in stock. Very dishonest!
November 22, 2025
Reply from The Watersports Centre
Hi there,
We’re very sorry to hear about your experience. We always strive to keep our stock levels accurate, and we’re truly sorry that an error occurred not once but twice. We completely understand how disappointing this must have been.
Between your first and second purchase attempts, the item did come back into store, but it was sold in-store rather than online. Unfortunately, our system did not update the stock levels correctly, and we are truly sorry for this oversight.
Please rest assured that we never intend to mislead customers or offer products that aren’t actually available. This was an honest mistake on our part, and we take full responsibility. Your order was refunded promptly, and we apologise again for the inconvenience caused.
All the best,
The Watersports Centre Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.