The Will Guys  Reviews 

206
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and ability to explain complex matters clearly and simply. Many people found the service to be excellent, often describing it as professional, efficient, and making potentially daunting processes feel stress-free. Reviewers appreciated the clear explanations, making the entire process easy to understand and ensuring peace of mind. The overall user experience was consistently positive, with many consumers noting that the process was made simple and straightforward. People felt confident in the arrangements made, benefiting from thorough guidance and clear communication throughout the entire journey.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and clear... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process easy to understand and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a Will to be sorted out due to family difficulties and Max went through everything with me and it is exactly how I want it. He also sorted out insurance so if anything did happen my mortgage... See more

Rated 5 out of 5 stars

Hollie was great, explained everything fully and enabled us to ask questions as we went along. She understood what we needed and put this into a draft will for us to ready before agreeing the final... See more

Rated 5 out of 5 stars

Just wanted to give a recommendation for anyone wanting to organise their will or lasting power of attorney. My husband and I have just used The Will Guys which is through NCC and heavily discounted w... See more

Rated 5 out of 5 stars

Great service from Vicky Gray. She explained everything to us so that we could make informed choices. No pressure or hard sell - just information that we could consider to tailor our will. We are no... See more


Company details

  1. Legal Services

Written by the company

We were inspired to start The Will Guys when we spotted a gap in the market for a plain and simple Will Writing service – without all of the jargon! With a combined thirty years of experience, The Will Guys are experts at producing Wills tailored to your individual needs and circumstances for a market-leading price. Our recent accolades include Will Writers of the Year 2020, and the Number One spot for Will Writing services in the North East! We also provide help with Trusts, Long Term Care Planning, Lasting Powers of Attorney, Estate Planning and Secure Storage – so that all of the support you need is in one place. Our dedicated team always provides a professional, comprehensive service, to ensure that you have all of the information that you need with no fuss, in plain English!


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic advice, definitely recommend

Jenn has been fantastic throughout the process. She has answered all our questions no matter how stupid they were. She communicated so well with us and gave us great advice. We were well informed and are more than happy with the service provided and would definitely recommend them to everyone

April 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Brilliant service and will under the…

Brilliant service and will under the nhs workers scheme. Have since used their related financial services for life insurance and mortgage brokering too. Zero complaints and will be using them going forward for anything they offer!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend 100% to anyone

Jenn was amazing through a work promo that our company ran and has even been on hand since as literally nothing is too much for them! Easy to communicate with, insightful and made the whole process seamless. Would, and have, recommend to anyone....thank you again!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Will Writing Experience

Fantastic professional experience when making our first wills. We were, quite frankly, clueless yet we were made to feel incredibly comfortable about what is, in all honesty, a tricky subject and were offered great advice and explanations. We were so impressed with their service I told my family and my sister also used them. I am now comfortable that our wills correctly reflect our wishes and will protect our children to the best of our ability should the worst happen! I honestly would not hesitate to recommend.

March 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Will writing

Darren Williams wrote my Will with me during the covid pandemic. This was a time of huge stress and anxiety for all, however due to his compassionate professionalism the whole experience was amazing. He did exactly as we discussed in a very timely manner. I have recommended him and this company to family, friends and colleagues and will continue to do so. First class service all the way.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Our experience with The Will Guys has…

Our experience with The Will Guys has been brilliant! We were immediately put at ease when Jenn visited us, kind yet professional at all times. Our many questions were answered immediately without judgement and explained thoroughly. Arranging your will can be a quite daunting but I can truly say with The Will Guys we had nothing at all to worry about...don't put it off, Thank you..!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

First class bespoke advice

I have over the years, sought advice and the services of ‘The Will Guys’
From my initial meeting with Darren in my home, I was treated with courtesy and respect in what was a very delicate matter. To say I was put at ease is an understatement, I was given concise clear first class advice, (most of which I hadn’t thought of myself.) Everything was explained fully and paperwork sent out promptly, so my mind was put at ease as quickly as possible.
I have dealt Darren,Lisa Amelia & Zak now for various business and would not go anywhere else for any financial advice. I have gone on to recommend The Will Guys to my family and many friends and I’m happy to say they’ve also, ALL been impressed with the bespoke professional service they’ve received.

February 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Outstanding 5 Stars

Cannot fault this company whats so ever.. From start to finish my needs were listened too and a plan that wad appropriate to me put together. The after care was fantastic and I know that of my circumstances change they will support me to amend my plan of needed. 5 Stars...

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy and explained thoroughly. Would definitely advise friends and family to use this service.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Doing a Will was a daunting prospect for me and my partner. Jenn Wilson made us feel so much at ease and explained every single aspect of the process.
Cannot thank her enough for her help. We now have nothing our Wills in place.
Excellent service and lovely people

September 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent 5 star service

Excellent 5 star service . The knowledge of the staff is amazing and made everything easy for me to understand . When I took poorly everything kicked in so I could concentrate on getting better to this I couldn’t be more thankful for . I trust them implicitly thanks to Darren and his amazing team 😊

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

First Class service

We decided that we wanted to plan for our future and decided to contact The Will Guys for advice. The service was excellent with good honest knowledge and advice. Feel so much better knowing everything is now in place.
Highly recommended. Thank you

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent friendly personal service

If you want a completely personal non intrusive friendly service the please choose The Will Guys , I had our family will completed without any hassle or pushy sales tactics , they offer a free service to a wide range of employments with a small charge to add additional service like adding on a partner to the will. You really feel the connection to the adviser something that I much prefer when dealing with financial affairs, you really wont be disappointed.

April 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Michelle gave me first class service

Michelle gave me first class service, and couldn’t have been more helpful in all the specific questions that I had, going above, and beyond to make sure that I was comfortable, and that everything was in place that needed to be. Thanks so much Michelle.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

I can't say enough good things about the will guys. Nicole helped my husband and I sort out the best way forward for our blended family. She made complex issues easy to understand and supported us every step of the way. Highly recommend!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Both me & my husband had wills written through the will guys, the whole process was very straight forward thanks to Nicole, also very affordable. Highly recommend.

August 16, 2022
Unprompted review

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