The Wise Miser Reviews 

813
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Have only made booking so far. Quite helpful, but price kept going up & varying from original price seen on website. Not a lot of information given & when queried told that it would be on our tra... See more

Company replied

Rated 5 out of 5 stars

This is second time I m using the wise miser for trip booking i love the services and the most important thing I like is the payment option I booked 2 month before journey n paid in instalment so it... See more

Company replied

Rated 3 out of 5 stars

The bargain price he said he was giving was the same as British Airways. The price was 60 pence cheaper than British Airways, so its better to look at the airline's page before using discount websites... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised having read mixed reviews. The sales assistant was extremely thorough - checked all options and found us a very competetive price with a good airline - sent us an email to confirm... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

The Wise Miser was established back in 2007 and since then we have grown from a specialist flight only to a full service online travel agency dedicated to finding the best deals for our customers. We work hard to refine our online search tools to make it easy for you to research prices and we have a dedicated team of professionals who are there to answer your questions and assist you in booking your travel arrangements. All arrangements are covered by ATOL 3448 giving you financial peace of mind.


Contact info

3.5

Average

TrustScore 3.5 out of 5

813 reviews

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3.5

All reviews

(813)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

I wasn't able to use my credit card as…

I wasn't able to use my credit card as I had a new one and verified by visa would not accept it, I was a bit flustered and used my visa debit card eventually . The customer service were patient with me and confirmed everything I asked for but I wasn't used to booking by telephone and I felt rushed to read any terms and conditions later I realised there was no cancellation or changes without cost , however if it all goes to plan it will be just what we wanted, I will let you know on return

April 23, 2018
Unprompted review
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Reply from The Wise Miser

Dear Christine

Thank you for your review, we are sorry that you had a few card issues and eventually used a different card.

We do hope you have a lovely trip.


Kind regards

Customer care team

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Rated 4 out of 5 stars

Excellent service

I was very happy with the service that I received, except for the fact that I had to chase up to confirm my booking. Everything else was excellent.

April 17, 2018
Unprompted review
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Reply from The Wise Miser

Dear Stephen

Thank you for your review.


Kind regards

Customer care team

Rated 5 out of 5 stars

The wise miser is now my best flight…

The wise miser is now my best flight serch. I have used wise miser every year for the past 5 years and they are the best opperator, best price and people to deal with great keep it up.

April 16, 2018
Unprompted review
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Reply from The Wise Miser

Dear Ian

Thank you for your lovely review and comments.

Kind regards

Customer care team

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Rated 5 out of 5 stars

I would just like to say once again…

I would just like to say once again thank you very much to run my selves advisor from start to finish absolutely amazing and I will be booking more flights with this company in three weeks time to go back to Africa to order like to say thank you very much I'll be staying with this company for a lot longer now😁😁😁😁🤗🤗🤗

April 10, 2018
Unprompted review
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Reply from The Wise Miser

Dear Desmond

Thank you for such a great review ! We really do appreciate your comments and hope that your forthcoming trip to Africa is an enjoyable one.

Kind regards


Customer care team

Rated 5 out of 5 stars

Very good service

I am very happy with the service provided! Polite and helpful and efficient
Very good! Justin a great part of the team
Thank you

April 6, 2018
Unprompted review
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Reply from The Wise Miser

Dear Ian

Thank you for your lovely review.

Kind regards


Customer care team

Rated 5 out of 5 stars

Very good

Very good and excellent service

April 2, 2018
Unprompted review
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Reply from The Wise Miser

Dear Anjum

Thank you for your lovely review.

Kind regards


Customer care team

Rated 5 out of 5 stars

Excellent service

Excellent service, Mr Abi helped me in extraordinary professional manner. I absolutely recommend it to other people.
Dr Muhammad Ahmad

March 30, 2018
Unprompted review
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Reply from The Wise Miser

Dear Dr Ahmad

Thank you for your lovely review and recommendation.

We hope you have a great trip.

Kind regards


Customer care team

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Rated 4 out of 5 stars

A good experience over all i have used…

A good experience over all i have used you many times

March 28, 2018
Unprompted review
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Reply from The Wise Miser

Dear Thomas

Thank you for your review and welcome back, we love to hear from our loyal customers.

We look forward to seeing you soon.

Kind regards


Customer care team

Rated 5 out of 5 stars

Best customer service

March 20, 2018
Unprompted review
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Reply from The Wise Miser

Dear Shabaz

Thank you for your lovely review.

Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

I rung up yesterday for price to goa…

I rung up yesterday for price to goa spoke 2 a man called ron we was very good at finding me what i whated deffo book again

March 15, 2018
Unprompted review
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Reply from The Wise Miser

Dear William

Thank you for your lovely review. We are pleased you got the deal you were looking for.

Kind regards


Anita Hoxha
Customer care team

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Rated 4 out of 5 stars

Ticket format

Twice I have purchased return tickets from London to Auckland.
The second time, recently, the ticket was easier to read.

March 9, 2018
Unprompted review
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Reply from The Wise Miser

Dear Karen

Thank you for your review.

Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

There was no reservations and I would…

There was no reservations and I would recommend this company to anyone

March 7, 2018
Unprompted review
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Reply from The Wise Miser

Dear Sabira

Thank you for your lovely review.

We hope you have a fabulous trip.

Kind regards


Customer services team

Rated 5 out of 5 stars

Very excellent and quick customer…

Very excellent and quick customer service. Ron was very helpful, polite and patient throughout the process. We will definitely recommend TheWiseMiser. Keep it up and thank you for your great service.

March 1, 2018
Unprompted review
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Reply from The Wise Miser

Dear Rosalie

Thank you for your lovely review.

We thank you for your recommendation and hope that you have a lovely trip.

Yours sincerely


Anita Hoxha
Customer services team

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Rated 1 out of 5 stars

They took my money and didn't book my flight

I booked a flight to Jamaica which I had to rearrange cost £600 + £400 in total to then find that I couldn't check in the day before my flight

After spending hours on the phone to BA and the WiseMiser, they admitted that they hadn't actually booked my flight

It took me 3 weeks to get my refund, I spent hours on the phone and it wasn't until I found their director's name and threatened action that they sped their process and offered me a measly £200 compensation despite being self employed and booking the entire 2 weeks off of work

It is evident that the company is also very disjointed and unorganised. It took 20mins for them just to trace my case every time I called

For the sake of a couple of hundred pounds, go direct or use a more reliable agent

February 28, 2018
Unprompted review
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Reply from The Wise Miser

Dear Sir

Thank you for your review, we are sorry that you were disappointed with our service on this occasion, it really was a one off instance and having checked our records , this matter has been dealt with by our customer services team. We thank you so much for your feedback as it is really important to us as , certainly your experience is not typical of the usually excellent standards of service our customers have come to expect.

Yours faithfully



Customer services department

Rated 5 out of 5 stars

Honest and non bias service

February 23, 2018
Unprompted review
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Reply from The Wise Miser

Dear MRM

Thank you for your lovely review.


Kind regards


Anita Hoxha
Customer services team

Rated 5 out of 5 stars

I had excellent service from Abey

I had excellent service from Abey. Their price was very competitive. I would recommend The Wise Miser to any body.

February 21, 2018
Unprompted review
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Reply from The Wise Miser

Dear Narender

Thank you for your wonderful review and positive feedback. We are thrilled to receive your recommendation and look forward to seeing you soon.

Kind regards

Anita Hoxha
Customer services team

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