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The Wooden Model Company Reviews 

321
•
TrustScore 5 out of 5

4.8

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including various merchandise and models, often noting their excellent craftsmanship and robust materials. Many consumers highlight the fast and efficient delivery service, with items arriving promptly, well-packaged, and sometimes even ahead of schedule. The overall service experience is frequently described as excellent, contributing to a very positive impression among buyers. However, some people mentioned occasional issues with product consistency, such as faded prints or changes in t-shirt material and sizing. A few customers also noted problems with order fulfillment, including missing items or parts not being entirely accurate, and some reported delays in tracking or receiving their orders.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as excellent, good, or... See more

Quality

Customers consistently note positive experiences with quality, frequently praising items like typhoon models,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super fast and prompt... See more

Service

Users describe positive interactions with service, with many reviewers being impressed by the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought two mugs recently to replace two that I bought a number of years ago and that needed to be retired.Unfortunately one of the mugs had faded print on it. Not a complete deal breaker but I thoug... See more

Rated 5 out of 5 stars

So surprised by how quickly this arrived! Great mug & coaster! Love them. Will make a great gift for my father. And very happy you offer the Halifax, which my grandfather flew. Most companies don't ha... See more

Rated 5 out of 5 stars

Fast efficient service.....quality merchandise. Buy my sons tshirts from here often. Cannot fault in any area from shopping to delivery

Rated 5 out of 5 stars

Shop here online often. Speedy delivery. Good quality merchandise....would give 10 stars but there are only 5 so count them twice 😉

Company details

  1. Gift Shop
  2. Model Shop

Written by the company

The Wooden Model Company Limited, we are a family run business and have exhibited our products at Air Shows, Military Shows and Christmas Markets throughout the country for many years. We pride ourselves in offering a personal, friendly and often bespoke service supplying beautiful handcrafted mahogany models and much more. We supply Military Museums across the UK and Europe and our models are purchased by many military personnel for presentation gifts.

Contact info

4.8

Excellent

TrustScore 5 out of 5

321 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(321)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Fairey Swordfish gifts

Bought Fairey Swordfish mug and cushion for a 95yr old’s birthday. He used to service Swordfish and other aircraft in the 1950s, but the Swordfish was a special plane to him. Quality of both items excellent, well packaged and good delivery.

March 17, 2026
Rated 5 out of 5 stars

Euro fighter is 10 out of 10

I received a Euro fighter Typhoon as a gift and was so happy with it, i bought a further 2 planes. Prompt delivery and excellent quality models.
I can highly recommend.
Waiting for the F15 to be back in stock so i can add to my collection.

March 20, 2026
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Rated 5 out of 5 stars

Product as described

Product as described. Quality excellent. Delivery on time. My husband delighted with his gift. He worked on Sunderlands in the RAF in Singapore during the 1950 -60's. Brought back many happy memories.

February 9, 2026
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Rated 5 out of 5 stars

High quality models

High quality models with swift and tracked delivery.
Very much plan on buying more from them in the future :)

February 9, 2026

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