The Wrinkly Elephant Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality, lovely scents, and effectiveness in making skin feel soft and healthy. Many appreciate the eco-friendly nature of the items, noting the absence of plastic and the use of natural ingredients. Reviewers frequently mention the beautiful and thoughtful packaging, often including personal touches like handwritten notes and free samples. The ordering process is described as easy, with products dispatched quickly and arriving promptly. People also appreciate the variety of products and fragrances available, with many becoming loyal customers who wouldn't shop elsewhere.

What people talk about most

Product

Reviewers consistently express delight with the products, often highlighting the incredible scents and wide... See more

Quality

Clients share positive opinions on quality, consistently praising the products as excellent and amazing.... See more

Order

Reviewers highlight positive aspects of their order experiences, consistently praising the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it mor... See more

Company replied

Rated 5 out of 5 stars

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will b... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered for a while now and have always received great customer service. My orders always arrive quickly and well packaged. The products are beautiful, they smell incredible and there is a big se... See more

Rated 5 out of 5 stars

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply. I went on to place my order and it arrived only a couple of days later. It was very... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The Wrinkly Elephant Company brings you a range of natural bath and body products that take care of your skin, whether it be for your daily routine or for that bit of an extra pamper. With the perfect balance of natural ingredients, our handmade range includes natural soap bars, clay face masks, shower steamers, body wash foamers, lip care, bath salts and foot soaks.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(127)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the Wrinkly Elephant products

Love the Wrinkly Elephant products, the soaps the shampoo bars and the lip balm all fantastic, ethically sourced and a small business!

November 30, 2025
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Reply from The Wrinkly Elephant

So pleased you love a range of our products. thank you for supporting our small business

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Rated 5 out of 5 stars

Love getting my subscription soaps…

Love getting my subscription soaps every month, they never disappoint, lovely scents, great lather and leave your skin so soft.

November 30, 2025
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Reply from The Wrinkly Elephant

Thank you for your continued support. So glad you love the range of our soaps

Rated 5 out of 5 stars

You are amazing!

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it more healthy and shiny. Thank you Lisa (and Stu), who add the personal touch to every order. You are amazing!

November 24, 2025
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Reply from The Wrinkly Elephant

Thank you for this lovely review. So pleased to hear that our products have transformed your hair

Rated 5 out of 5 stars

Fantastic as always

Easy to order and kept up to date with when it would be delivered. My husband absolutely loves the soaps and we wouldn't go anywhere else for them.

November 19, 2025
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Reply from The Wrinkly Elephant

So pleased you are enjoying our soaps. Thank you for supporting our small business

Rated 5 out of 5 stars

Simply the best soaps I have ever…

Simply the best soaps I have ever bought, ever used, I LOVE them!
Such a wonderful company, very personal efficient service, you will not be disappointed

October 8, 2025
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Reply from The Wrinkly Elephant

What a lovely review. Thank you so much and for all of your support

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Rated 5 out of 5 stars

Beautiful soaps and other products

Beautiful soaps and other products. Make my skin feel amazing!

October 5, 2025
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Reply from The Wrinkly Elephant

So glad your skin is enjoying using our products. Couldn't ask for a better review. Thank you

Rated 5 out of 5 stars

Shampoo bar switch

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will be purchasing a conditioner bar now to complete set!

September 25, 2025
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Reply from The Wrinkly Elephant

Thank you. So pleased you have made the switch to a shampoo bar and your hair is feeling the benefits.

Rated 5 out of 5 stars

Lisa & Stu are just the best

Lisa & Stu are just the best. I needed to add to my Xmas order and have it delivered before Dec. Their communication was fantastic. My products arrived today and they are perfect and the smell from the soap is amazing. I have followed this company for years and they never let you down.
Would highly recommend that you buy their products

November 13, 2025
Unprompted review
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Reply from The Wrinkly Elephant

Aww thank you. We will always try to accommodate any special requests. Thank you for your continued support

Rated 5 out of 5 stars

Amazing smell

I bought these as a gift and was sad to see them go as they were making my house smell amazing! Thank you

August 23, 2025
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Reply from The Wrinkly Elephant

Aww thank you. I hope you've managed to treat yourself too.

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Rated 5 out of 5 stars

Best soap’s

Best soap’s! smell wonderful feel fabulous. Love the tea tree great for all skin and for problematic skin . Super fast delivery even the post people comment on the smell ♥️

August 25, 2025
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Reply from The Wrinkly Elephant

Ha Ha. We have heard this quite a bit that the post people comment. So pleased you love our soaps. Thank you for your support

Rated 5 out of 5 stars

The shampoo bar is really lovely

The shampoo bar is really lovely, I was unsure what to expect but I am really impressed with it and how it lathered up.
Great service and prompt delivery 😊

July 24, 2025
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Reply from The Wrinkly Elephant

Thank you for your review and I am so pleased you have made the switch to shampoo bars.

Rated 5 out of 5 stars

Lovely small business

Lovely small business. I recently purchased a soap bundle with some new scents (to me) and every single one was gorgeous. Lovely scents and the soaps last well.

August 26, 2025
Unprompted review
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Reply from The Wrinkly Elephant

Thank you. So pleased to hear you have tried some new scents and have enjoyed them. We have some more new ones coming very soon.

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Rated 5 out of 5 stars

A lovely experience

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply.
I went on to place my order and it arrived only a couple of days later. It was very well packaged, and really pretty, and also included a hand written note and a shower steamer for free to try!
An absolutely lovely company to deal with, I'm really excited to try my new products and hope to shop with them again!

July 26, 2025
Unprompted review
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Reply from The Wrinkly Elephant

Thank you so much for your lovely review. I hope you loved using your products

Rated 5 out of 5 stars

Adore The Wrinkly Elephant…

Absolutely adore The Wrinkly Elephant Co. – My go-to for handmade soap!
From start to finish, my experience has been nothing short of fantastic.
Firstly, their handmade soaps are just divine. You can truly tell the care and quality that goes into each bar. They smell amazing, lather beautifully, and leave my skin feeling wonderfully soft and moisturised – never dry or stripped. I've tried a few different scents now, and each one has been a delightful experience.
Beyond the incredible products, the service I received was absolutely brilliant. My order arrived quickly, was beautifully packaged, and any questions I had were answered promptly and with such a friendly demeanor. It's clear that customer satisfaction is a top priority for them.
If you're looking for high-quality, lovingly made handmade soaps and want to support a small business with truly excellent service, look no further than The Wrinkly Elephant Co. I can't recommend them highly enough and will definitely be a returning customer!

May 5, 2025
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Reply from The Wrinkly Elephant

Wow. This blew me away. It is so lovely to receive comments like this especially when we have our difficult days. Thank you so much for taking the time to write this heartfelt review. it is very much appreciated especially at a time when small business are struggling. It definitely makes it all worthwhile 🧡🐘

Rated 5 out of 5 stars

reliable and friendly with a personal touch

As always, reliable, friendly service with the lovely little personal touch of a handwritten note which is much appreciated

April 30, 2025
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Reply from The Wrinkly Elephant

Thank you Diane for your continued support and for taking the time to leave a review. Very much appreciated

Rated 5 out of 5 stars

Beautiful soap

Beautiful soap, delivered within in a couple days, beautifully presented .

April 21, 2025
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Reply from The Wrinkly Elephant

Thank you Karen for your kind words and continued support for our business.

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Rated 5 out of 5 stars

Lovely soaps

Lovely soaps. Citrus burst with grapefruit is amazing.
Beautifully packaged and great quality as always x

March 30, 2025
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Reply from The Wrinkly Elephant

Thank you for your review and continued support Cheryl. So pleased you love our soaps.

Rated 5 out of 5 stars

Fabulous products!

Products are beautifully packaged and always delivered on time.
Communication excellent.

March 30, 2025
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Reply from The Wrinkly Elephant

Thank you Anna for your review and so pleased you are happy with our products and service.

Rated 5 out of 5 stars

A must purchase - amazing soap

Quick delivery, amazing soap…always purchase for my husband and he just loves it, one I know he’s low I’ll order more and always love the hand written note from Lisa too.

March 30, 2025
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Reply from The Wrinkly Elephant

Thank you for taking the time to leave review, it is always very much appreciated. So pleased you love our Soap.

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