It's such a shame that the sign-up process is devoid of human beings. I can't link my bank to the credit card because Co-operative Bank doesn't do Open Banking. Unfortunately, it appears that it's imp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love my Thimbl card it's got a great app, works well as a virtual card in Google wallet and with an instant approval and a limit of £500 can be handy for spontaneous days for some additional spendin... See more
The service and getting the credit card were super fast. I strongly recommend this service to others
The company is good,the opening credit more than adiquet.however,I can not down load your app into my I-pad and though I added the card to my pay pal account all attempts to use the card on line have... See more
Company replied
Company details
About thimbl
Written by the company
thimbl has partnered with Zable to bring you a Credit Builder Credit Card and a Balance Transfer Credit Card, both of which come with a personalised starting credit limit.
You can check your eligibility for a thimbl credit card in just 90 seconds and see your chances of approval before you make a full application.
All credit scores welcome to check their eligibility.
We’ve said ‘yes’ to over 200,000 customers – and counting!
The thimbl credit card is powered by Zable, a trading name of Lendable Ltd.
Contact info
Steam Mill, Business Centre, Steam Mill St, CH3 5AN, Chester, United Kingdom
- 0330 099 3001
- https://www.thimbl.com/contact-us
- thimbl.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and making payments are simple to set up
An easy app to use and understand
September 2, 2025
Reply from thimbl
We're glad to hear you find the app easy to use, Veerma. Thanks for your feedback!
I got a card but every time I tried to…
I got a card but every time I tried to use it on line or in a shop it just didn't work but the staff I spoke to actually ended up sending me a new card they were helpful but on line chat to them is a complete waste of time ...
September 1, 2025
Reply from thimbl
Good morning, I'm sorry to hear your experience did not meet your expectations, and I apologise for any inconvenience this may have caused you. If you would like to talk with us about your issue, please don't hesitate to get in touch at thimbl@zable.co.uk
You give people false hope wanted this…
You give people false hope wanted this card to help build credit ratings and you want to charge me before I use it why bother sending it in the first place
September 1, 2025
Reply from thimbl
Good morning Janet, I'm sorry to read about your experience. thimbl credit card holders are not charged any fees before they use their card. If you would like to talk more about what has happened, please get in touch with our team at thimbl@zable.co.uk
Reply from thimbl
I'm sorry to hear that this has happened, and apologise for any inconvenience this might have caused you. Were you able to speak with our Customer Service team about your issue? You can reach out at any point; our email address is thimbl@zable.co.uk or you can call 020 3322 9128 (lines are open 9am – 6pm, Monday to Friday).
The application process was fast and…
The application process was fast and simple, no stress at all during the whole process. When reading terms and conditions, I did see that I’ll see the credit limit on the app. It would be nice to see it during the application process and agree to what you know. Unless I missed it when I went through the documents. Overall, the most stress free credit card I’ve ever done.
August 2, 2025
Reply from thimbl
Good morning Mrs Chingozho, thank you very much for your feedback. I'll be passing your comments on to our Customer Service manager; in the meantime, if you'd like to talk more about your experience, you can contact us by using the secure messaging facility in your app. Have a good day.
Very quick to make a desesion quick &…
Very quick to make a desesion quick & easy questions response straight away very helpful.
August 2, 2025
Reply from thimbl
Thank you Carol - we're glad we could help!
Quick and easy application
August 2, 2025
Reply from thimbl
Thank you for taking the time to leave us a review, Charlene; we appreciate your 5-star rating.
Thimble
It's amazing I've been turned down before and this is just the start I need to manage
August 3, 2025
Reply from thimbl
We're so glad we could help you, Geraldine - welcome to the thimbl family!
Thr instructions to get the app was…
Thr instructions to get the app was complicated and it could not take all android phone,and the process to get the card and time too long,also the amount approved was different with the amount approved on up by a high magine and it looks like scamers
August 2, 2025
Reply from thimbl
Good morning Viola, I am very sorry to read about your experience. Our app has been designed to be as straightforward as possible on both Apple and Android phones, although I understand your expectations were not met on this occasion. I'd like to pass your feedback on to our Customer Service manager to review. In the meantime, if you'd like to talk more, please don't hesitate to get in touch.
Always struggled with credit due to…
Always struggled with credit due to getting to much to fast at a young age. Thimbl have been a great credit score builder card for me.
July 20, 2025
Reply from thimbl
That's great to hear, Alexander. Helping customers rebuild their credit is exactly what we aim to do here at thimbl. We're glad we can help you on your journey.
Everything great
July 21, 2025
Reply from thimbl
That's good to hear, Alan; thank you for letting us know.
Thimbl credit card design to build the…
Thimbl credit card design to build the credit score fast and easy plus design to take carefully control of spending and using credit
Also thimbl keep informing customers about any future news and what new
July 21, 2025
Reply from thimbl
We're glad you're happy with your thimbl credit card, Hussein. Thanks for taking the time to let us know.
Really easy application process great…
Really easy application process great informative use for everyday purpose. All in all great credit card
June 11, 2025
Reply from thimbl
We love your review, Simon! Thanks so much for taking the time to let us know.
Reply from thimbl
That's what we like to hear - thanks for letting us know!
Reply from thimbl
We're glad to hear you found it easy to apply for your thimbl credit card. We aim to make our service as simple and straightforward as possible, so reviews like yours are music to our ears!
Spam calls
Why am I getting spam calls from these idiots? I have never heard of them, clearly data theft
June 6, 2025
Unprompted review
Reply from thimbl
Good morning Paige, I'm concerned to hear you have received unwanted phone calls by someone claiming to represent thimbl credit card. If you would like us to investigate this further, please get in touch. You can reach us by emailing thimbl@zable.co.uk
If you don’t want hassle
If you don’t want hassle , avoid this bank . The will close your account without any reason, when you call them , they will waste your time and put you on hold for multiple times so you won’t get a chance to get help! This bank belongs to thimbl so these bank are doggy based on my experience as they asked me to send someone else’s statement to verify my transaction which I found a bit odd to send someone else’s personal staff.
January 21, 2025
Unprompted review
Reply from thimbl
Good morning Akil, I was very sorry to read of your experience. Please note that we are not a bank, but a credit broker. Your thimbl Credit Card is managed by Vanquis, so you will need to get in contact with that company for all issues regarding your account. You can find ways to contact them by visiting https://www.vanquis.co.uk/contact-us
I hope this is helpful and you're able to resolve your issue with Vanquis.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.