It's such a shame that the sign-up process is devoid of human beings. I can't link my bank to the credit card because Co-operative Bank doesn't do Open Banking. Unfortunately, it appears that it's imp... See more
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I love my Thimbl card it's got a great app, works well as a virtual card in Google wallet and with an instant approval and a limit of £500 can be handy for spontaneous days for some additional spendin... See more
The service and getting the credit card were super fast. I strongly recommend this service to others
The company is good,the opening credit more than adiquet.however,I can not down load your app into my I-pad and though I added the card to my pay pal account all attempts to use the card on line have... See more
Company replied
Company details
About thimbl
Written by the company
thimbl has partnered with Zable to bring you a Credit Builder Credit Card and a Balance Transfer Credit Card, both of which come with a personalised starting credit limit.
You can check your eligibility for a thimbl credit card in just 90 seconds and see your chances of approval before you make a full application.
All credit scores welcome to check their eligibility.
We’ve said ‘yes’ to over 200,000 customers – and counting!
The thimbl credit card is powered by Zable, a trading name of Lendable Ltd.
Contact info
Steam Mill, Business Centre, Steam Mill St, CH3 5AN, Chester, United Kingdom
- 0330 099 3001
- https://www.thimbl.com/contact-us
- thimbl.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy process that was good to use and…
Easy process that was good to use and ensured that I made the right choices
November 21, 2023
Reply from thimbl
Thank you for your comments, Colin. We want our customers to chose the credit product that's right for them, and their needs, so we're so pleased to read you felt you made the right choice. Thanks for choosing thimbl.
Great card company and understanding to…
Great card company and understanding to my situation.
The only niggle I have is I can't download and use the app
November 28, 2023
Reply from thimbl
Hi Paul, I'm sorry to hear you're having trouble with the app. If you want to contact our Customer Service team they'll be able to help you with any issues you're having. You can find the contact details here: https://www.vanquis.co.uk/contact-us
Easily manageable process
November 23, 2023
Reply from thimbl
That's great to hear - thank you for your 5-star review!
Process of joining and using the app is…
Process of joining and using the app is seamless
November 20, 2023
Reply from thimbl
Thank you for your review, Karen. We're pleased to hear you had an easy onboarding experience with thimbl.
It will not work when u need it
I applied I got the card. My first problem was that I couldn't activate it. I updated my phone number but still problem I could activated it after many call. I used it for sometimes and everything was okay. Today I couldn't use it it said card declined. I tried to paysomething online so I need approval for the teansaction from Thimbl app but when I tried to log in with the right passcode which is imposible that I will forget it but no way. I press forgod password and it said you have to register again I can't. So this is not acceptable and no excuses for that. Tell me what I will do with your credit card when I can't use it when I need it. I am going to pay you back what I spent and I will give it back to you.
November 30, 2023
Unprompted review
Reply from thimbl
Dear Mustapha, I am so sorry to read of the experience you have had. Please could you contact the Customer Service team so we can look into this for you. You can find our contact details here: https://www.vanquis.co.uk/contact-us
Misleading
I went all through the application with it telling me I was approved when suddenly I get a screen message saying something went wrong when I later went back on the application it then told me I wasn’t eligible!!
November 15, 2023
Reply from thimbl
Good afternoon Cheryle, I'm sorry to hear you experienced this. If you would like to discuss your application with us, please get in touch: https://thimbl.vanquis.co.uk/contact-us
Very helpful and brilliant service.
Supportive, helpful and testable. Very quick service.
November 23, 2023
Reply from thimbl
Thank you for your 5 star review, Randhir. We're always here to help!
Great app and communication
November 3, 2023
Reply from thimbl
Thank you for taking the time to leave us a 5 star review, Daniel.
Reply from thimbl
We're so glad to hear your thimbl. experience has been easy and helpful. Thank you for leaving us a 5-star review.
Would highly recommend.
Thoroughly happy with service so far, simple to apply and set-up, excellent customer service, fair terms & conditions. Would highly recommend.
November 9, 2023
Reply from thimbl
Thank you for your recommendation, Juliet!
How long to receive the pin and card…
How long to receive the pin and card after application approved
November 18, 2023
Unprompted review
Reply from thimbl
It usually takes between ten and fourteen days from the date your application was accepted to receive your thimbl. credit card in the post.
Your PIN will be sent separately.
If you have not received your thimbl. credit card after fourteen days, please contact Vanquis Bank.
You can find their contact details here - https://thimbl.vanquis.co.uk/contact-us
I am disappointed that my card has not…
I am disappointed that my card has not arrived yet
November 7, 2023
Reply from thimbl
Hi Cheryl, your card should arrive 10-14 working days after your application was approved. Your PIN will be sent separately. If you have not yet received your card, please contact customer services and an advisor will look into this for you. You can find the contact details here: https://www.vanquis.co.uk/contact-us/telephone-number-and-call-charge-information
Reply from thimbl
Thank you for taking the time to leave us a 5 star review, Christine.
Clear & concise in a timely manner
November 6, 2023
Reply from thimbl
Thank you for taking the time to leave thimbl. a 5-star review, Audrey.
Great Service & Fast to Sign Up !!!!!!
Easy to Sign Up...Swift Delivery of Pin & Card...Very Fast & Professional Service !!!!!!
November 4, 2023
Reply from thimbl
Thank you, Darren, that's great to hear!
Fantastic experience
Many turned me down for credit, thank you for the service, fast and extremely efficient
November 1, 2023
Reply from thimbl
Thank you for choosing thimbl., John, we're so pleased to have you with us.
Very easy and very helpful
June 20, 2023
Reply from thimbl
Thank you for your review, Julie; we're glad we could help!
Very easy to sign up for no problem at…
Very easy to sign up for no problem at all very good service
October 22, 2023
Reply from thimbl
We're glad to hear you had an easy application process; thank you for choosing a thimbl. credit card.
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