Thinkiqacademy Reviews 147

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Is test is BS plus they continue to remove $29 from my account every month even after I cancel my subscription. They will email you an auto generated message saying your subscription has been cancelle... See more

Rated 5 out of 5 stars

Looking back now, I can say their test was insightful, It's like they read my mind with the detailed analysis! What surprised me was the ease of cancellation; no hassle, just a few steps, and it was d... See more

Rated 1 out of 5 stars

Scam. No matter what you do, there's no way to cancel the "subscription" you never agreed to (even when de-selecting the "subscription/membership" option). Call your bank, cancel your card and blo... See more

Rated 1 out of 5 stars

This website is a complete fraud. At the end of the IQ Test you'll be presented with two options to pay for your result; $1 for the one time result and $29.99/month for an unlimited subscription. Rega... See more

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1.7

Bad

TrustScore 1.5 out of 5

147 reviews

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Rated 1 out of 5 stars

Horrible experience

Absolutely horrible took the test chose the one time fee and ended up getting charged for the subscription. I called to cancel it and got it refunded and then just got charged again a month later and had to call to see if they could do anything different just got a very confused guy on the phone saying that they can refund it but he can’t do anything else to make sure I don’t get charged again or why it happened in the first place.

December 3, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re very sorry to hear about your experience and the frustration caused by the repeated charges. This is not the standard we strive for, and we sincerely apologize for the inconvenience.

To ensure this issue is fully resolved and doesn’t happen again, please contact us directly at support@thinkiqacademy.com. Our team will prioritize resolving this for you and investigate further to prevent similar issues in the future.

Thank you for bringing this to our attention—we value your feedback and the opportunity to make things right.

ThinkIQAcademy Team

Rated 1 out of 5 stars

If I could give zero stars I would-this…

If I could give zero stars I would-this company has so far charged me $60 AFTER I called them to tell them I never signed up for anything. I’ve had to go through my bank and put a stop payment on any further charges.

December 1, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience and understand your frustration. Please contact us at support@thinkiqacademy.com so we can look into this and assist you further.

We value your feedback and are here to help resolve any concerns.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Scam !!

Scam !!! Dont use , they will have you subscribe to their monthly membership without your permission. And no way to cancel it .

November 10, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your concerns and would like to assist in resolving this issue. Please reach out to us at support@thinkiqacademy.com, and our team will help clarify and address any subscription or cancellation questions.

We value your feedback and are committed to ensuring a positive experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Ive payed the 1 dollar and they've been…

Ive payed the 1 dollar and they've been trying to take 29.99 every 2 days.. My card has them blocked and declined them everytime. Dont trust this sorce

November 3, 2024
Unprompted review
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Reply from Thinkiqacademy

We understand your frustration and appreciate your feedback. Please note that some customers may unintentionally sign up for a membership during the payment process. To ensure clarity, we recommend reaching out to us at support@thinkiqacademy.com so we can review your account and assist further.

Your trust is important to us, and we’re here to help resolve any concerns.

The ThinkIQAcademy Team

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Rated 1 out of 5 stars

Never Trust "thinkiqacademy"!!!

I have the same complaint, before you pay there's a box you can uncheck for the payment of membership services. To be fair, they say they are going to charge you monthly, but there's no way to cancel!!!

Look to see what you're paying for!!!!!

November 6, 2024
Unprompted review
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Reply from Thinkiqacademy

Thank you for your feedback. We want to assure you that there are multiple ways to cancel your membership for your convenience: through our IVR system, call center, email support at support@thinkiqacademy.com, the contact form on our website, and our chatbot.

Before completing payment, there is an option to uncheck the membership services box, and we strive to clearly communicate all charges. If you’re still facing issues, please contact us so we can assist further.

We appreciate your input and are committed to improving your experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Scammer company

Scammer company. I paid for the $1 test and they have been trying to charge me $29.99 seven times now. Thankfully my card blocked the charges. Don't give your information. They will repeatedly attempt to charge you even when you didn't authorize it. No way to remedy it. I have called and talked with three different people who assured me it wouldn't happen again. It keeps happening and they won't stop.

November 5, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience and understand your frustration. Please note that we provide several ways to cancel or address any concerns, including our IVR system, call center, email support at support@thinkiqacademy.com, the website contact form, and our chatbot.

If the issue persists, we encourage you to contact us again so we can thoroughly investigate and ensure it’s resolved. Your feedback helps us improve, and we’re committed to addressing your concerns promptly.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

They SCAM. DO NOT USE THIS SITE

As the other reviewers say, no matter if you choose the one-time $1.00 fee, they sign you up for a 29.99 monthly subscription. It’s unbelievable that this site is allowed to exist and operate in the way that they do. It’s is undoubtedly an illegal scam website. I had to put a 5 year stop payment from my bank on them, as they don’t respond to emails or phone calls. Stay away from.

September 2, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your frustration and take your concerns seriously. Please note that we offer multiple ways to cancel or address any issues, including our IVR system, call center, email support at support@thinkiqacademy.com, the website contact form, and our chatbot.

We want to make sure your experience is resolved and appreciate your feedback. Please reach out so we can assist you directly.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

SCAM charged my $31 for a $1 dollar…

SCAM charged my $31 for a $1 dollar test. Do not even take the test because they're going to demand a charge of $1 to get result.

October 30, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience. The $1 fee covers access to the initial test, but please note that membership fees are separate. We understand your frustration and would like to help resolve this.

If you need assistance with any billing issues or cancellations, please contact us at support@thinkiqacademy.com, and we’ll make sure to address your concerns promptly.

The ThinkIQAcademy Team

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Rated 1 out of 5 stars

Scam of a Website - DO NOT USE

This website is a complete fraud. At the end of the IQ Test you'll be presented with two options to pay for your result; $1 for the one time result and $29.99/month for an unlimited subscription. Regardless of selecting the $1 option, you will be automatically subscribed without your knowledge and face recurring charges. They will then act like it was a complete accident when you call to rightfully complain. How this site hasn't been taken down yet is beyond me.

September 20, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re truly sorry to hear about your experience and understand your concerns. We strive for transparency, and there are multiple options for managing subscriptions and cancellations, including through our IVR system, call center, email support at support@thinkiqacademy.com, and our website's contact form and chatbot.

We do offer a onetime service as well as a membership.

Please reach out to us directly so we can investigate and assist with resolving any billing issues. Your feedback is important to us as we continue to improve our service.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

This is a scam-the website advertises a…

This is a scam-the website advertises a $1 test result and $29.99 for additional features. You will be charged $30.99 regardless of whether or not you use the additional features. And when you call for a refund not only do they tell you that you signed up for a subscription but the refund will take 4-5 business days. It took less than 24 hours for them to take the additional funds from my account though. I’ll will be leaving a review about this company everywhere possible and I’m looking into more formal means of exposing this as an absolute scam.

November 1, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience and understand your frustration. Please note that there are options to manage your subscription, and we aim to be clear about our charges. If there are any concerns with your billing, please reach out directly to support@thinkiqacademy.com, and our team will assist you with resolving the issue promptly.

We appreciate your feedback and are committed to improving our service.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

ITS A SCAM! THEYLL TAKE MORE MONEY!

SAVE YOUR DOLLAR BECAUSE THEYLL CHARGE YOU 30!!!
The test wasn’t even an actual IQ test.
I paid for the one dollar results and ended up being charged 30 more dollars 2 days later. Absolute scam. I had to call my bank to get it flagged and to get my money back, thank God I had the best banker women to do it all and help me.
Save you money, and save your time.

October 30, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience. We strive to provide clear information about our charges and subscription options. If there are any issues, we encourage you to reach out to us at support@thinkiqacademy.com so we can assist with resolving them.

Your feedback is important, and we’re committed to ensuring a positive experience for all our users.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Scam

Scam! Same issue of being charged $30 as all of the other reviewers. When speaking to their “rep” they apologize and say they will cancel the account but never do. They are still trying to charge me but thankfully my credit card company is flagging them.

October 25, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about the difficulties you’ve encountered and understand your frustration. We offer multiple ways to cancel or manage your subscription, and we encourage you to reach out directly to support@thinkiqacademy.com so we can resolve this issue for you promptly.

We take your feedback seriously and are committed to improving your experience.

The ThinkIQAcademy Team

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Rated 1 out of 5 stars

Very deceptive

Very deceptive. I was willing to pay $1 for my results so I unchecked the box for the subscription and it charged me for the full subscription service anyway. Don't enter your information if you're not okay with paying $30.

October 23, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience and understand your frustration. While we strive to provide clear options, we understand how this could be confusing. Please reach out to support@thinkiqacademy.com, and we’ll help you resolve any issues with your subscription.

Your feedback is valuable, and we’re committed to improving your experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

DO NOT I REPEAT DO NOT give them 1$ for…

DO NOT I REPEAT DO NOT give them 1$ for an IQ report. They will Charge you a Fee of 29.99 whether you authorize it or not. WHAT SCAM! I had to file a dispute with my credit card company to get the charge off my account. A bunch of shylocks run this company. - 5 stars for if I could.

October 23, 2024
Unprompted review
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Reply from Thinkiqacademy


Review Response:

We’re truly sorry to hear about your experience. We understand your frustration and take these concerns seriously. If there are any billing issues, we encourage you to contact us directly at support@thinkiqacademy.com, and our team will assist you in resolving the matter promptly.

We appreciate your feedback and are committed to improving your experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Waste of time

Waste of time! It is not free and they try to get your card information. why was this the first thing to come up afer searching for FREE test?!

October 15, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry for the confusion and frustration you experienced. While we offer a free test portion, accessing full results does require a paid option. We strive to be transparent, and your feedback helps us improve.

If you have any concerns or need assistance, please reach out to support@thinkiqacademy.com. We're here to help.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Absolute fraud!! DO NOT GIVE YOUR CARD INFO

Absolute fraud!!! They ask if you just want to get your results for $1 or get the subscription to do multiple test for 29.99. I intentionally used my cashapp card to process the $1 payment. I ised cashapp for this exact reason. I only put the amount of funds I plan to use. Not a dollar more. Not but 24 hours later somehow they were able to run a prepaid card for that 29.99 AND IT WENT THROUGH!! I never loaded enough funds but these sneaky, unethical, toads ran my card and were able to get access to my funds. Unbelievable! They know exactly what they're doing. And It's disgusting

October 10, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re very sorry to hear about your experience and understand your frustration. We strive to be transparent with our payment process, and your feedback is important to us. If you believe there has been an error or unauthorized charge, please reach out to support@thinkiqacademy.com, and we will assist you in resolving the issue promptly.

We appreciate your feedback and are committed to ensuring a better experience for all users.

The ThinkIQAcademy Team

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Rated 1 out of 5 stars

Should have googled this website first…

Should have googled this website first before entering my card info thinking I’m only paying one dollar. Nope. The very next day I was charged 29.99. Their email address is undeliverable. I called the hotline number and was told the same thing: refund will be within 30 days. Yeah right, I’ve disputed the transaction with my bank and reported this company as fraud.

October 6, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience. We understand your frustration and take these concerns seriously. If you’ve had issues with billing or contacting us, please try reaching out to support@thinkiqacademy.com, and we’ll assist you in resolving the matter as quickly as possible.

We value your feedback and are committed to improving the customer experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

Scam

Scam. They put you into a subscription the very next day of the $1 and never refund.

September 28, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re sorry to hear about your experience and understand your frustration. We strive to be transparent with our subscription options. As stated in our refund policy on our website, we aim to process refunds in a timely manner. If you’re facing issues with your subscription or refund, please contact us at support@thinkiqacademy.com, and we’ll work to resolve it promptly.

Your feedback is important to us, and we’re committed to improving your experience.

The ThinkIQAcademy Team

Rated 1 out of 5 stars

This company needs to be sued!

This company has ZERO problems fraudulently charging your account the very next day, forcing you into a membership (in spite of unchecking the box)... then they tell you it'll take 30 days to be issued a refund. I'm going on 30 days & still NO refund. They can refund promptly, or I'm contacting my attorney.

September 5, 2024
Unprompted review
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Reply from Thinkiqacademy

We’re very sorry to hear about your experience and understand your frustration. We take such concerns seriously and aim to resolve them promptly. As mentioned in our refund policy on our website, refunds are typically processed within a certain timeframe, but we understand this delay has been inconvenient.

Please contact us directly at support@thinkiqacademy.com, and we’ll prioritize resolving this issue for you as soon as possible.

The ThinkIQAcademy Team

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