Think Renewable Reviews 147

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, knowledge, and efficiency throughout the entire process, from initial consultation to installation. Many people highlight the seamless and rapid service, appreciating the clear communication and professional teamwork. Consumers are also very satisfied with the user experience, noting that the system works well and the installation is neat and tidy. The company is also commended for its commitment to sustainability. However, some customers also noted issues with the product itself, with several reporting that their installed batteries were not working correctly or experienced persistent problems after installation. A few other people also felt that the sales agents were difficult to reach after the sale and that there were delays in battery installations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the friendliness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, praising the ease and stress-free process from... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers praise the new battery and solar... See more

Sustainability

Consumers express satisfaction with sustainability efforts, particularly regarding solar panel and battery... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Just had a 10 kw system and battery put on our house by Think Renewable. George H came out and talked us through all the options. He was super knowledgeable about solar and the different products, sav... See more

Company replied

Rated 5 out of 5 stars

The installers were very friendly and knowledgeable. They explained everything thoroughly and showed us that even in a complete electrical shutdown, our computers would not be affected as the system w... See more

Company replied

Rated 5 out of 5 stars

We now have a superb new battery and solar panels. Cannot thank all at Think Renewable enough. Meeting with Alex H. got the ball rolling. He advised expertly on our optimal set-up. He also continu... See more

Company replied

Rated 5 out of 5 stars

Had long wanted Solar but couldn’t afford and didn’t really know where to start. I knew there were some rebates around but George Hutchison very competently explained and answered all my questions... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

As one of Australia’s leading solar and battery specialists, Think Renewable is on a mission to create sustainable energy solutions for our customers whilst providing excellent return on investment and ongoing after-sale care. We help empower homeowners to be self-sufficient in their household energy production while giving back to the environment, and pride ourselves on our straightforward but customised approach to solar projects. At Think Renewable, we are a proudly Australian owned and operated business with local customer service support and offices in each state. Our trusted installers are CEC Accredited, fully licensed electricians with impeccable attention to detail, maintaining the highest standards throughout the installation process. Our solar projects are also backed by industry-leading warranties to give our customers the peace of mind they deserve. Start harnessing the power of solar energy today to do your bit for the planet, future-proof your home and save money on your electricity bills from day one.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Extremely happy with our new battery

The installers were very friendly and knowledgeable. They explained everything thoroughly and showed us that even in a complete electrical shutdown, our computers would not be affected as the system would kick in in .3 seconds. Now, our entire house is covered by the new battery and it can run the entire house without needing a generator, even in a severe shutdown. I go into the app several times a day to see how everything is running and it is very informative. I would highly recommend Think Renewable to anyone wanted to install a solar battery or an entire solar system

March 31, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi John,

This was great to read! Choosing a solar battery with blackout protection ensures you no longer have to rely on the grid and can enjoy your own generated power round the clock. We would love to hear about the savings you see on your bills!

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Battery Specialists

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Rated 5 out of 5 stars

They were efficient and happy to answer…

They were efficient and happy to answer questions. And the system works without any efforts needed from us

March 15, 2026
Unprompted review
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Reply from Think Renewable

Hi Rob,

Thanks for your feedback, we're happy to hear you had a positive experience and are enjoying the results with your new system! Thanks for trusting in Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

The trades people very friendly and…

The trades people very friendly and efficient with installation. Once completed all systems explained. Trades people very tidy on completion and removed all excess materials

March 25, 2026
Unprompted review
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Reply from Think Renewable

Hi Graham,

Thank you for your review, it's great to hear our wonderful team of installers delivered a smooth and professional service, and you felt informed and supported. Enjoy your solar savings!

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Abdul made it very easy

Abdul made it very easy. Polite, explained everything clearly, pleasure to deal with.

March 25, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Alison,

Thank you for your review, we're happy to hear Abdul made your solar installation experience easy and informative.

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Solar Batteries

Outstanding is the only way to describe the Think Renewable experience. From the initial phone call to the completed installation Think Renewable made the whole experience easy and stress free.
Double outstanding was Cory
the installer. If you’re looking for solar panels or a battery I highly recommend The team at Think Renewable.

March 20, 2026
Unprompted review
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Reply from Think Renewable

Hi there,

What a wonderful review! Thank you so much for your lovely feedback about Corey and the team. We're so pleased that they made the experienced easy and hassle-free for you from start to finish.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

Thanks for trusting in Think Renewable as your solar installer of choice.

- Think Renewable
Solar & Battery Specialists

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Rated 5 out of 5 stars

Great company

Great company with excellent communication.
Had a great install and everything explained along the way.
System works well and couldn't be happier
Installers were awesome too!

February 26, 2026
Unprompted review
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Reply from Think Renewable

Hi David,

Thanks for your review! We're so happy to hear everything went smoothly and that you're loving your new system! We hope you enjoy the savings.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

I’m really happy with Think Renewable

I’m really happy with Think Renewable. From start to finish, the whole process was smooth and easy.

I’ve heard of others having trouble getting in contact with solar companies, but Think Renewable were quick to respond and great to deal with throughout.

Definitely a seamless experience and highly recommend.

February 20, 2026
Unprompted review
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Reply from Think Renewable

Hi Amanda,

Thanks so much for your review - we're happy our team delivered a communicative service that exceeded expectations.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Abdul made the installation a breeze

Abdul made the installation a breeze. All on time and as expected. Easy to deal with and explained everything so no surprises.

March 17, 2026
Unprompted review
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Reply from Think Renewable

Hi Roy,

Thank you so much for your review - great to hear you felt informed and received a professional installation service! Thanks for trusting in Think Renewable, we hope you enjoy your solar savings!

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Jake from Think Renewable helped us add…

Jake from Think Renewable helped us add a battery to our Solar Panels. He was very helpful and accomodating from the beginning to the end and was patient and understanding of my circumstances. Whenever I had a question or was unsure of something he responded to my emails in a timely manner. He was my point of contact and I was very happy with his service. The battery is now fully installed and operating. I would highly recommend Jake if you were considering adding a battery to your panels.

March 12, 2026
Unprompted review
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Reply from Think Renewable

Hi Lisa,

Thanks for your lovely feedback about Jake! We're glad to hear you felt supported and informed throughout the process.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

- Think Renewable
Solar & Battery Specialists

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Rated 5 out of 5 stars

No hassles

No hassles, installation of solar and battery completed by mid afternoon. Went through the app and how to navigate it, easy to use and all working. The installers, Abdul and team, went about their business on what was a hot day without any issues.

March 16, 2026
Unprompted review
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Reply from Think Renewable

Hi Graeme,

Thanks so much for your positive feedback, our amazing team of installers pride themselves on delivering a smooth and hassle-free service for our customers. We're glad you were left confident with how to monitor your new solar and battery.

Thanks for trusting in Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Abdul and his team did a fantastic job…

Abdul and his team did a fantastic job today installing our solar battery and new solar panels. The team were very friendly and didn’t stop working all day to get the job done! Highly recommend.

March 13, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Kylie,

Thanks for your feedback about Abdul and the team! It's great to hear they delivered a professional and efficient installation experience.

Thanks for choosing Think Renewable - enjoy the savings from your new panels and solar battery!

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Excellent workers very professional…

Excellent workers very professional courteous and friendly.
Jacob, Brayden and the apprentice was awesome

March 13, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi George,

Thanks for your review, we're happy to hear our team gavr you a positive installation experience.

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Trustworthy

The staff were pleasant and prompt. They let us know when things would be happening. Follow up was good. A pleasant experience all round. Well done team!

March 6, 2026
Unprompted review
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Reply from Think Renewable

Hi Christine,

Thanks so much for your review! We're glad to hear you felt supported and informed throughout. Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

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Rated 5 out of 5 stars

Jacob did a fantastic job

March 10, 2026
Unprompted review
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Reply from Think Renewable

Hi Brian,

Thanks for your kind feedback about Jacob! We're happy you had a positive experience, thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 1 out of 5 stars

Still scumlords

Still scumlords. Nothing fixed or resolved. Still overcharged. Still blocking mains water access so construction/renovation work cannot commence.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Job Well Done

JML Solar team has arrived early at home and has finished the installation systematically and smoothly.
Jacob has explained to us how the solar system works and he was very knowledgeable and confident on giving us information about the solar system.
The whole team was very polite and friendly.
Thanks so much to JML Solar for installing our new solar system as scheduled and for giving us excellent customer service.
I hereby express our full satisfaction for the job well done.

March 9, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Nanette,

THank you for your review and for trusting in Think Renewable. Enjoy your solar savings!

- The Think Renewable Team

Rated 5 out of 5 stars

Battery installation Ashbury

Abdul was very respectful and polite. The job was completed efficiently and promptly.

March 4, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Jillian,

Thanks for your positive feedback, our installers pride themselves on delivering a smooth and seamless installations experience!

Thanks for trusting in Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

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Rated 5 out of 5 stars

Great job

Abdul and his team did a great job installing our solar panels and battery. Everything cleaned up once they finished up and explained everything in detail. Thanks guys

March 3, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Richard,

Thanks for your positive feedback about Abdul and the team! We aim to make the experience as smooth and hassle-freee as possible, and we're happy to hear your experienced this.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Great service by Abdul and his team

Great service by Abdul and his team. Quick installation and helped explain how to use the app.

February 26, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Chris,

Thank you for your review! We're happy to hear our installers ensured you received a smooth installation service and were fully supported and informed in how to monitor performance of your solar battery.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Battery and panel Install

Jacob and team came and installed battery and solar panels package.
Jacob was very professional and explained in detail the install process and once that was done, he also explained the functions of the battery backup and safety procedures for battery shut-down and start-up, very pleased with Jacob and his team

February 26, 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Paul,

Thanks for taking the time to leave us a review! We aim to simplify sustainability and our installers are passionate about ensuring the customer is fully informed and confident in their system. We're glad to hear this was your experience.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

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