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Rated 5 out of 5 stars

I bought 2 bras and received a notice the next day that the site was having a 'buy one get one half off' sale. I asked on the chat if I could get the sale applied, and the rep was very helpful and got... See more

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Rated 2 out of 5 stars

I bought a bra from Thirdlove around 2018 when it was a fairly new company. The quality was excellent. I just bought again in 2026 and was so shocked that I decided to write this review, mind you I am... See more

Company replied

Rated 5 out of 5 stars

Clara the fit specialist knew the stock well beyond what was displayed on the website, so she was able to suggest colors that were better for me that I wouldn't have known about. She took information... See more

Company replied

Rated 5 out of 5 stars

I've shopped with ThirdLove many times before and am a huge fan of their growing assortment of wireless bras. The ComfortStretch Smoothing Wireless bra is my favorite - it somehow smooths yet doesn't... See more

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Company details

  1. Shopping & Fashion

Written by the company

The best bra is one you never think about. Find your perfect fit today.


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3.8

Great

TrustScore 4 out of 5

141 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

A lot of integrity

Although I didn't even end up purchasing a bra through them, I was impressed by the customer service. I also think this company has a lot of integrity.
First round, I bought the wrong size of bra. ThirdLove refunded me and sent me the same bras in the right size. I didn't like the style and didn't think it was worth the price (I'm a small size so it's easy for me to find inexpensive bras in my size at department stores), so I returned it and they gave me a full refund.
It IS important to read the terms of returning. I followed them, so it wasn't a problem for me.
I've had multiple friends purchase bras from ThirdLove and swear by it. Although I am not one of those people, I still recommend giving it a try, as they give you a fair opportunity to try it out at home and return it if I didn't like it.

November 27, 2018
Unprompted review
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