I found Thirlmere Deacon by chance online and have been really impressed, especially by Leo Hayden. Leo took time to understand what I was looking for, not only in terms of area to invest in but also... See more
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Great service from Stuart and the team at Thirlmere Deacon. Very knowledgeable and kept us informed throughout the process. Happy to recommend
Leo’s advice and support has been fantastic. He really listens and helped me to find the best investment to meet my needs. He is always professional and very responsive as well as being a genuinely ni... See more
Please Be careful. Seems to be all going well initially (ofcourse they are super friendly) and went for the off-plan development to try build a portfolio towards my pension. then years later, with l... See more
Company replied
Company details
Information provided by various external sources
Thirlmere Deacon Property Investment is one of the leading London based buy to let and off plan property investment companies in the UK.
Contact info
7/10 Chandos Street, Cavendish Square, W1G 9DQ, London, United Kingdom
- 02039507939
- info@thirlmeredeacon.com
- thirlmeredeacon.com
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Avoid, dishonest people
just now
NEW
Avoid, I came to Stuart Williams in January 2020 and he sold me the Wolverhampton development and said it would complete in April 2021. It is now January 2023 and it is still not completed. I asked him to sell the property as I did not want to complete on it. We arranged a zoom meeting and he said he could sell it for me and refund my deposit. I asked for a second zoom meeting and he didn't turn up. He didn't even apologise for it. He did it on purpose as he didn't want to really help me. He is a big lier and a person with no integrity. I emailed and called so many times, he didn't respond at all. In the end I was stuck so I went through the legal route.
In the end I went through solicitors and have got my money back as the Long Stop Date had passed anyway and I gave a termination notice in.
The developer has had no projects completed in the last 3 years that Thirlmere Deacon have sold so the investors here. Are you wondering if your project will complete? Surely you got to be upset? anyway I've got my money back now, avoid Thirlmere Deacon and all associated with it! Disgrace ! Complete disgrace. This is no way to do business.

Reply from Thirlmere Deacon Property Investment
Customer Experience
“I wanted to drop a quick note to say thanks… Thirlmere Deacon is very reliable, assessable and warm. Sandl and Savannah are always there to serve, answer all my questions and be transparent. They do what they say and say what they do.”

Reply from Thirlmere Deacon Property Investment
Excellent and timely feedback
Excellent and timely feedback particularly in dealing with the developer on my behalf.
great experience
it was lovely working with Thirlmere Deacon. Sandi assissted us in the purchase of my apartment. She was a great help.

Reply from Thirlmere Deacon Property Investment
Great humanity and Professionality
I approached Thirlmere Deacon some months ago for investing in UK property market as a foreign national. All people of this company were kindly, available and patience. We deal with a difficult situation in the mortgage market but they help with all their commitment and honest to reach a completion. They are a team of people with good business relationship with developers, accountants, mortgage brokers, all actors that needed in the real estate investing. Definitely, I 100% suggest it. I hope to work again with them.
Amazing Service
From the very beginning of the process of my purchase, everyone at Thirlmere Deacon has been incredibly helpful. They have responded quickly to all of my enquiries, giving detailed and helpful responses. Whenever I have needed assistance or have any queries they have been efficient and effective in helping and solving any problems, constantly keeping me updated. The overall experience has been very stress free and I will certainly be using their services again in the future.

Reply from Thirlmere Deacon Property Investment
Strange how this firm has a negative…
Strange how this firm has a negative credit rating and meaningless accounts . Probably have written their own reviews on here. How would one invest with a company with ZERO credit rating and accounts which indicate the opposite of success. Steer clear

Reply from Thirlmere Deacon Property Investment
First time purchase
It was lovely working with Sandi as my first experience in purchasing real estate. She was a great help.
Grace who a friendly and helpful…
Grace who a friendly and helpful person. Thank you so much.
I was introduced to thirlmere deacon by my son.
I was introduced to thirlmere deacon by my son and initially spoke to Stuart Williams, who I found to be very professional and informative and answered any initial questions or concerns that I had. I then went on to speak to other members of the team that showed the same level of professionalism and always got back to me with any questions I had. I also find the team to be very friendly and the whole process has been fun and very enjoyable.
Great experience managing e2e process…
Great experience managing e2e process and walking us through the details - From investment opportunities to company Ltd registration and management- Steven and Grace in particular are knowledgeable, always available and helpful
Ever since my first Encounter with…
Ever since my first Encounter with Grace, things have been really smooth, she has gone above and beyond to simply amd streamline the entire process, with the Solicitors and the Get Ground team, and was always checking up to offer assistance where needed.
Great experience! Highly recommended!
Working with Steven Oladipo and Grace Ben-Nathan has been great. Being my first investments in the UK I was a bit nervous and hesitant but Steven gave me enough information and was always available to answer my questions up to the point were I was comfortable to start building my portfolio. I never felt any pressure, on the contrary they were very supportive trying to better understand my needs and the type of risk that I was willing to take. I couldn't recommend more working with them both. Thanks Steven and Grace for the amazing experience and I'm looking forward to growing my portfolio together!
Very Friendly and Professional
I have invested in a property through Thirlmere Deacon and they could not have made the process any easier, high quality service and great communication.
The people are very friendly throughout the company and very professional. I will be going to them first in future for investment property.
Thirlmere Deacon (Mr Kamran) Outstanding Service Throughout.
Kamran was more then outstanding in his professionalism and after sales care skills. He guaranteed he would secure me a ground floor pool facing unit (Something I had specifically asked for when being introduced to the development) and no doubt he met my needs.
I would more then definitely recommend him to anyone looking for a professional knowledgeable salesman. Thank you to Thirlmere Deacon team and specifically (Mr Kamran) for helping me with my purchase and also helping throughout the handover procedure. Great company Great service Great trustworthy people.
Hello
Hello. It is always a pleasure to work with you. Personally, I like working with people who trust me. Faith is for me first. You are also correct, persistent and patient. When I work with you I feel at home with my friends. Especially the one I love the most is Stuart. I am lucky to have known a man as hardworking and quality as Stuart. Thank you very much Stuart, for the great help and opportunity you have given me to make buying a property in the United Kingdom a reality. Thank you very much
Living in the U.S
Living in the U.S. I was extremely nervous about investing overseas, especially since this was my first time! The property of my interest is located in Tanzania, therefore I contacted the project Site office but the Site agent was a little slow getting information over to me. On my Second call somehow an offsite agent gave me a callback and all my worries and concerns were no more, because of Nichola Harrison! I can't stress enough about how Nichola went over and beyond to put my mind at ease and her due diligence and professionalism is superb!! She's been an extreme Sweetheart, thru out my entire process and I'm looking forward to doing future investments with her as well! I highly recommend her, You will get Honesty and Excellent Service from her as well as her Team members Stuart and Sandy! Superb Team! Thanks again Nichola and your Team!
Great team centred around the client
I have been in touch with TD for around 18 months now, discussing expanding my portfolio and recently exchanged on my first property through them thanks to the help of John. His approach was very factual and ROI driven, which appeals to me as an investor who appreciates the analytical side of a deal. He didn’t push a hard sell and due to unforeseen personal circumstances it was 18 months until I could proceed with my first deal through TD. Despite this, John was very patient and understanding, which to me indicates a prioritisation and recognition of a long term working partnership over quick wins.
John was also able to offer several alternative investments to suit my preference / risk appetite / budget.
Once we agreed on a property to go for, Sandi stepped in to assist with the execution of the deal and assist with solicitors etc. Her help was invaluable.
As a team, John and Sandi (as well I’m sure as the rest of the TD team) have been outstanding and I’m looking forward to working together again in the future.
Awesome Team
Guys in Thirlmere Deacon Property Investment are very helpful throughout the process and very prompt in sorting out any of the queries related to purchase
Professional Services
Good Services before contract exchange only - Bad Sourcing Deal
Update 10 Jan 2024
Be careful before paying any money to Thirlmere Deacon. In the end, they will say to you SORRY we were cheated by others (Seller and Developer) !!!
After we expect to lose at least 50% of our deposit and maybe more due to the seller not being able to complete the property after more than 3 years. This is Thirlmere Deacon's attitude "We do apologize we cannot be more of assistance on your case....."
Update 01 Mar 2023
Thirlmere Deacon dealing with Solomon Investment Partners and Solomon are nothing but lies and bend the truth, I'm still waiting for any update to progress on site which I'm sure it's not progressed at all.
The first Target date was Dec 2021 (Missed)....
Second target date Dec 2022 (Missed)
The third Target date should be at the end of Q1,2023. (I strongly expect it will also be missed).
Follow my comment...
I will update you regularly again
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I had been thinking about buying a property for several months, and had been through all the competing websites. Lots of good information, but not always great follow-up service on enquiries. So I had quite a lot of anxiety about the best location, price and something can meet my requirements. With multi option from "Owen" I had settled on a place to invest in, "Sandi" also was great in following up with all other partners to fit my requirements. Now, I finalized the contract exchange stage and looking forward closing the deal soon.
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