We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... See more
Company replied
Was made aware of the product I ordered via an email newsletter. The link worked well, and the purchase process was simple. The product was delivered in good condition and in good time. I didn't gi... See more
Company replied
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... See more
Company details
Written by the company
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Contact info
Greenbox Storage,, BR8 7LT, Swanley, United Kingdom
- 0303 003 1111
- thirtyoneeight.org
4.5
Excellent
233 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Of the world, not God. May they learn compassion and demonstrate empathy for their failings
The majority of staff were from home, and do not have the appropriate information in front of them. In addition, they show discrimination because they project their failings onto vulnerable people.
June 13, 2025
Unprompted review
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Reply from Thirtyone:eight
Thank you for your positive review and for your purchase!
Good support and great access
May 14, 2025
Reply from Thirtyone:eight
Thank you. We'd love to know how we could make your experience even better for a five star review.
Reply from Thirtyone:eight
Thank you for your review. We're glad you're happy with our service.
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Reply from Thirtyone:eight
Thank you for your five star review and positive comment on our website and products.
Excellent lanyards for safeguarding
Excellent lanyards for safeguarding, speedy delivery , good value for money.
May 15, 2025
Reply from Thirtyone:eight
Thank you for your five star review. We're glad you are pleased with your order.
Prompt response and emails to check on…
Prompt response and emails to check on delivery address
May 12, 2025
Reply from Thirtyone:eight
Thank you for your five star review. We're glad you experienced a prompt response.
The product didn't arrive.
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery issue rather than with them.
April 15, 2025
Reply from Thirtyone:eight
We are sorry your order did not arrive. As per our email, we have dispatched your order again and it should be with you in the next few days. If you are still having issues, please don't hesitate to get in touch.
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Matter rectified to full satisfaction
The item was never received . However a full refund has been given as well as a replacement item. I have therefore amended my review to FIVE Stars in relation to Thityone:eight. Thank you
April 3, 2025
Reply from Thirtyone:eight
We're really sorry you didn't receive your order. We are issuing you a full refund, as well as sending the order again in case you may find it useful in the future.
Safeguarding awareness posters…
Good clear eye-catching posters which arrived promptly. Going to use these at a local bowls club.
March 31, 2025
Reply from Thirtyone:eight
Thank you for your review, we're glad you're happy with your order.
Reply from Thirtyone:eight
Thank you for your review, we're glad your order arrived quickly.
Efficient service
The package with the resources were delivered accordingly and on time
It was also as shown on the pictures online.
April 4, 2025
Reply from Thirtyone:eight
Thank you for your review. We're glad you are happy with your order.
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Interesting choices of literature to…
Interesting choices of literature to support assertion that safeguarding is biblically based. You could choose almost any interaction that Jesus made with people. Good booklet.
March 24, 2025
Reply from Thirtyone:eight
Thank you for review. We're glad you found the booklet helpful.
The materials supplied were what we…
The materials supplied were what we wanted and of good quality. Delivered in good time.
March 11, 2025
Reply from Thirtyone:eight
Thank you for your review. We're glad you had a good experience.
Reply from Thirtyone:eight
Thanks for your review. We're glad you had a positive experience.
I have yet to receive my order
March 6, 2025
Reply from Thirtyone:eight
We are sorry that your order has not yet arrived. We have checked the tracking and your package appears to have been lost by Royal Mail, so we have dispatched your order again. If you have any further queries please contact us on 0303 003 1111.
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Item received on time.
February 25, 2025
Reply from Thirtyone:eight
Thank you for your review, we're glad your order arrived on time.
Knowledgeable, great service
As an organisation, the team at 31:8 is both knowledgeable and has provided a great service over the years back by well trained staff.
February 19, 2025
Reply from Thirtyone:eight
Thank you for your kind review.
Reply from Thirtyone:eight
Thank you for your review. We're glad your order arrived quickly.
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