I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... See more
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The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... See more
Company replied
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... See more
Company replied
Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... See more
Company replied
Company details
Written by the company
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Contact info
Greenbox Storage,, BR8 7LT, Swanley, United Kingdom
- 0303 003 1111
- thirtyoneeight.org
4.6
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Speedy delivery.
January 15, 2025
Reply from Thirtyone:eight
Thank you for your feedback, we're glad your order was delivered quickly.
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Reply from Thirtyone:eight
Thank you for your review. I'm glad we were able to help you promptly.
It is the first time I have experienced…
It is the first time I have experienced this company so would like to reserve judgment appeared to be efficient
January 8, 2025
Reply from Thirtyone:eight
Thank you for the review. If there is anything we can help you with, please feel free to call us during office hours on 0303 003 1111.
Reply from Thirtyone:eight
Thank you for your review. We're glad you were able to find what you were looking for.
Great safeguarding resource …
Very slim booklet but excellent thought provoking texts
Great safeguarding resource
January 9, 2025
Reply from Thirtyone:eight
Thank you for your review. We're glad you found the resource helpful.
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Not your fault
Unfortunately the resources I ordered did not arrive in time. The Royal Mail 48 hour delivery did not work. Maybe consider using a different carrier?
January 2, 2025
Reply from Thirtyone:eight
We're so sorry to hear that. We are looking at our mailing options.
Items good but presentation disappointing
I was a little disappointed with the youth pack as it had clearly been previously opened and all of the cards were mixed up and the cardboard case a little ripped.
January 2, 2025
Reply from Thirtyone:eight
We are really sorry to hear this, Charlotte. Did you let the team know when you got the delivery? We will pass on your message for them to look into.
DBS helpline excellent
Excellent and clear advice on how to proceed with DBS Log on and doing form correctly .Great patience shown to my frequent calls.
December 11, 2024
Reply from Thirtyone:eight
Thank you for you review. We are pleased to help.
Excellent service in good time
December 2, 2024
Reply from Thirtyone:eight
Thank you for your review. We're glad to be of help.
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Excellent and prompt delivery
Excellent and prompt delivery. Very grateful as I was late ordering part of my delivery. I was given a 5 minute slot to talk about safe guarding. Awkward, with news about Archbishop's resignation. But focused on our own parish and what we are doing well. Thanked congregation in their role to ensuring everyone is safe. Identified people they could confide in if necessary. Ended with the pray.
November 9, 2024
Reply from Thirtyone:eight
Sounds like you handled your slot very well. Not an easy subject as you say.
Good price, quick delivery
Good price, the book was safely packaged and delivered quickly.
November 30, 2024
Reply from Thirtyone:eight
Thank you for taking the time to leave a review.
Very quick and very pleased with the…
Very quick and very pleased with the book. It will be very useful.
November 12, 2024
Reply from Thirtyone:eight
Thank you for leaving a review.
My only criticism is that the package…
My only criticism is that the package took so long to arrive . I only received it today , 26 Nov, and I would have liked it in time for Safeguarding Sunday
November 14, 2024
Reply from Thirtyone:eight
Sorry to hear it took so long to arrive.
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Reply from Thirtyone:eight
Thank you for taking the time to leave a review.
Reply from Thirtyone:eight
Thank you!
Reply from Thirtyone:eight
Thank you for taking the time to leave a review
Quick service and quality resources…
Quick service and quality resources that arrived in time for Safeguarding Sunday
November 6, 2024
Reply from Thirtyone:eight
Glad you had everything you needed. Thank you for supporting the campaign.
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Order dealt with promptly kept informed…
Order dealt with promptly kept informed of delivery times and dispatch. Arrived within specified times in good condition.
November 3, 2024
Reply from Thirtyone:eight
Thank you for your order and for leaving a review.
The information that was sent came in…
The information that was sent came in very useful for safeguarding Sunday. I love the video Safe, very apt for that topic.
Thank you.
November 17, 2024
Reply from Thirtyone:eight
Thank you for your feedback
Thank you.
Having outlines, the talks, the suggestions all helped greatly - I then made it my own, including short interviews with a couple of people who had had good reason to 'use' the church as a safe space. The service was very well received.
October 31, 2024
Reply from Thirtyone:eight
Pleased to hear the service went done. Thank you for supporting the campaign.
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