This is Beauty Reviews 

861
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and condition, often noting items arrived as described or better than expected. Many highlight the unbeatable prices and great deals, allowing them to purchase luxury brands and hard-to-find items at a fraction of the cost. The delivery service is frequently commended for its speed and efficiency, with numerous people receiving orders quickly. However, some customers also noted occasional issues with their orders, including missing items or receiving products that did not match the description. A few people experienced delivery delays, with some orders taking longer than expected to arrive or encountering problems like additional import taxes.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the great prices and quality of items, with... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and speedy shipping,... See more

Price

People report positive experiences with pricing, consistently finding great deals and competitive rates on... See more

Quality

Customers had positive experiences with quality, frequently noting that products arrived in great or perfect... See more

Order

Consumers find order to be positive, with many reviewers praising the fast delivery and easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly. No damage to product packaging - the "fault" with Timeless 20% Vitamin C serum packets which listed there would be labeled 28 sachets - there were 30 :). Also purchased Avene Cicalfat... See more

Rated 5 out of 5 stars

The product was perfect quality. Its an Aromatherapy oil and sometimes can be stale with other vendors. It is fresh and smells delicious. Shipping was extremely fast, just a couple of days. Definitely... See more

Rated 5 out of 5 stars

I initially had some problems with my order and delivery but the seller was quick to reply and for my trouble, gave me a free item. I would feel comfortable using them again in the future because th... See more

Company replied

Rated 5 out of 5 stars

Loved buying my Tea Tree Scalp conditioner and shampoo from This is Beauty. Price was excellent because of a packing defect, which just gives me a great product at a great discount!


Company details

  1. #3 of 60 best companies in Cosmetics Store

Written by the company

This is Beauty is the online retailer helping tackle unnecessary waste in the industry. Born from a desire to impact real change, This is Beauty partners with leading retailers and global brands to offer an alternative solution for their damaged inventory. Items may have imperfections, but what's on the inside is a perfectly good product. So, when you shop with This is Beauty, not only do you save money, but you contribute to saving the planet with every purchase.


Contact info

4.8

Excellent

TrustScore 5 out of 5

861 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(861)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

They actually care!

I initially had some problems with my order and delivery but the seller was quick to reply and for my trouble, gave me a free item. I would feel comfortable using them again in the future because they are honest and really do care about customer service.

September 14, 2025
This is Beauty logo

Reply from This is Beauty

Hi Chariny,

Please can you e-mail hey@thisisbeauty.com so we can resolve this for you immediately? We can't find an order under your name.

Thank you!

Rated 5 out of 5 stars

Back up Person

This is our second Remington curler. My first one still works well. We needed the larger curlers and it was cheaper to purchase another one. I’m what you call a Back up Person. If I love something then I’ll purchase another one.

I love my Remington Hot Rollers! ❤️

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Love the mission of this company

I was so pleased to find this website with the mission of preventing somewhat damaged products (mostly packaging) to end in the landfill while providing competitive prices to the customers. Products came in great condition and the packaging was discarded immediately anyway.

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Same products at a great price

Razor blades are expensive and rarely on sale so when I found out this company sells ones that have no or damaged box I was skeptical but gave it a try. Well the Gillette pro glide razor refills arrived and they are indeed the real thjng. I know as I have bought knock offs or look alike before and they are just not as good. So you get the exact same product at a major discount and create less waste. That is a win win. Will now always check here for beauty and shaving products

August 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing Prices!!!

The products are amazing for the price I got them for! Seriously, you can't find better prices on some products than from here. I got Origins brand, Crest White Strips, and Dove deodorant for all at least 30%-50% off retail, just because the boxes were dented! I don't care! Love this company! Will definitely be shopping more.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

First time

First time doing a purchase on this site I love their customer service and the price on the product I was getting I will continue to purchase from this site for other products. Thank you so much.

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great prices!!

Great prices, shipping was quick and I love their products. I definitely recommend “This is Beauty “!

August 11, 2025
Unprompted review

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