The team is excellent in terms of customer service and always at hand to assist you. Prizes are from luxury brands. They also take customer feedback seriously to introduce a variety of brands to suit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The team is excellent in terms of customer service and always at hand to assist you. Prizes are from luxury brands. They also take customer feedback seriously to introduce a variety of brands to suit... See more
Company replied
I entered once February 2020, didn't win. For some reason I didn't enter again until February 2021..my ticket only just went and won £100! (Thank you TITW 🥰) I watched the draw live on Instagram, all... See more
After playing five or six times over the past eight months, I received a call last Thursday from a lovely guy (Ed) to tell me I had won 2nd place! £250 was transferred to my account quickly and se... See more
Have been entering competitions for about 6 months as I love my handbags. Have just had my first win and can't believe it. Easy to navigate website and buying tickets, the bags and other raffles are a... See more
The Is The Want is the UK's leading luxury prize destination, giving you the opportunity to win curated prizes from brands including, Louis Vuitton, Gucci, Saint Laurent, Chloé, Prada and more! All competitions are independently verified, audited and conducted by Prize Promotion agency Prizeology, and are not endorsed by mentioned brands in said competitions, Facebook or Instagram.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor odds and competitions that aren't transparent. I was shocked when I did the maths behind the odds on offer (or not on offer, as they use entrants rather than the number of tickets, and this information isn't presented at the time of entry). For a £1500 prize they were allowing 650 entrants to buy up to 10 tickets each, so more than £6k if they sell-out. This is even worse odds than playing the lottery! I play with a number of other competition sites that offer much better odds on their prizes, so it's disappointing that ThisIsTheWant are operating in such a customer unfriendly manor. I raised this with their customer support, who assured me they are making changes to address this, which I look forward to, as if these prizes were priced fairly and transparently I'd be happy to play here again (and update my review).
I give them 2 stars instead of 1 as the some of the prizes are cool. BUT, anyone who understands odds will know there are dozens of other raffle sites that offer a fair proposition.

Reply from This Is The Want
Always find This Is The Want to be clear & concise about their competitions
Plus they are always fun & engaging with their followers and 'clients' on social media.
Love this site. My friend won bags on here so I know it is genuine. Hopefully I win soon *fingers crossed* x

Reply from This Is The Want
Great variety of fabulous prizes and so easy to enter.

Reply from This Is The Want
Still can’t believe they give people the opportunity to win such amazing prizes!

Reply from This Is The Want
What a fabulous page, I love the fact that in every competition there’s not thousands applying, as it gives more of a chance to win so only up to a couple of hundred, I always buy the 10 tickets and feel like I’ve got my money’s worth, even if I don’t win that’s why I only trust in thisisthewant 🙌🏻🙌🏻❤️🙈
-Jessica Dardha

Reply from This Is The Want
Been joining since I can remember! Still very hopeful to bag a prize! Joining is super easy!

Reply from This Is The Want
Tickets had a discount so it was amazing! The prizes are unbelievable this time!

Reply from This Is The Want

Reply from This Is The Want

Reply from This Is The Want
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.