Thistle Reviews 

I placed a first order, not knowing that it was subscribing me to 2x/week delivery and that the day after I ordered it was already too late to cancel the 2nd delivery for the week. Maybe I did something wrong, but it felt kind of underhanded/bait-and-switchy to me. I emailed once my first delivery arrived, and customer service canceled that 2nd delivery, but they gave me credit instead of a refund so now I have to get another large order when after trying them, I would not get this service again because all the food is bland and tasteless. Like everything needs more sauce/dressing or _something_. The only plus is it feels like I'm eating healthy, and it takes me a long time to get through a meal because I'm not enjoying it, so I think there might be some weight loss involved. Anyway, I'll cancel once I use up the credit, but since I hardly like anything at all there, I'll probably have to get 10-15 overpriced smoothies or desserts.

UPDATE: They emailed me and gave me a refund. It's also really easy to cancel the service, unlike many subscription food places that make you call them. So although the food isn't for me, since this site is about whether the company is trustworthy or not, they get a 5 stars for trustworthiness.

We've been enjoying Thistle meals for about 5 months. 4 nights a week I relax and read wile smugly appreciating the fact that I can get up and quickly heat up or just open and eat a meal that I ordered; one that is going to be super nutritious and tasty. And pretty similar to what I would prepare if I had planned ahead and spent the time. Much better than takeout or delivery as we do not have good veggie or vegan or even whole food restaurants in our area. My husband and I can have our own choices. I choose meat options for some of my meals. Love ordering the weeks meals, trying new things or our standing favorites. Its a journey.
English peas, fresh, a little undercooked, in many options. The pasta is chickpea and BOOSTS the protein content. Lots of excellent fiber. I love cheese but scarcely miss it because of the umami sauces. The quality is first class and the sauces are divine!
The AI interface has always been spot on, summoning a real human when needed.
If you don't want to think about cooking but love good whole food meals with perfect nutrition and loads of choices, yummy sauces, let Thistle cook for you. We are hooked.

Updating on 7/20. Had a much better experience this time. Delivery person sent a clear picture of where my bag was and I received the items I ordered. I am still frustrated with how hard it was to get a timely and adequate response from a human person when I did not receive my first delivery, but they eventually provided a refund on the missed delivery and extended a discount. I am satisfied with the outcome and hope future deliveries continue to go smoothly.

I m so upset with this company. I hadn't used them for years and recently rejoined. After the Special was over I needed to pause Delivery because I just couldn't afford it. It had been paused for about a month and on June 26, 2026 a charge of $91.95 was taken out of my account. Mind you, it was not a mistake on my end, with Thistle you "unlock" weeks that you want them to deliver, it's not automatic like some of the others where you physically have to cancel the week you don't want food. After that charge, no meals were delivered. I reached out no exaggeration seven times to their email and received an automated response each time that "they were on it". Nobody's reached out to me, nobody has helped me. They don't even have a phone number to call! The worst part now when I try to sign in it doesn't recognize my email. I believe that their software was hacked but at least reach out to your customers. I can't even get into my account to remove my credit card, how many times are they going to charge me? It's not like they're charging me and sending me the meals so I at least could eat them and suck it up until this gets fixed. I'm very disappointed in this company, they offer zero customer service, they have no phone number, they just don't care about their customers. You can also check them out on other review sites, they are known for terrible customer service and for things like this happening and no recourse. I want my refund and I want to be able to remove my credit card but I can't even sign in anymore.

Update: I received the same exact automated AI-generated reply as everyone else leaving their honest experience with Thistle. This is no help and my issue has not been resolved. I do not recommend this company.

Just cancelled. I found the food to be pretty tasteless. Tofu was always tough, chewy and without much flavor.
Stir fry dish had grated carrots and even after cooking I could taste the preservatives on the carrots.
I have tried 3 meals and my stomach has felt weird after each one.
Wouldn’t mind the cost if the food was worth eating. I will be composting the rest of my order.

The food is really expensive for just being salads. The customer service is horrible. I changed my address and they still sent the food to my old address and then told me I did the one time address change, but I saw no difference between forms. If you try to skip a week they send you daily emails to un-skip it… super obnoxious. I love the health benefits but there’s not much variety.

Really disappointed. I enjoyed the quality of the foods - particularly the fresh salads - but delivery and support was untenable.

I had clear delivery instructions in my profile. I had to file four separate complaints about delivery instructions not being followed, in ways that left my food unsafe (like dropping the bags in front of my gate, with no attempt to buzz my unit). Despite repeated attempts to have instructions followed, I had to cancel my subscription. I live on the South Side of Chicago, and I’m also concerned that the quality of their delivery service might differ based on neighborhood.

The buzzer on my unit directly goes to my cell phone - several times they tried to tell me the driver had attempted to deliver (but I had no missed calls). Furthermore, I happened to be in my car leaving for work when I saw one driver pull up, drop the bag off in front of the street, and drive off.

I used Thistle when I was in California and then moved. When Thistle arrived in my new area I decided to give them one last try. First delivery week I had horrible issues. I received my first delivery just fine but on Thursday morning when the rest of my meals were supposed to arrive, I received a bag with half of my order! They didn't even bother to give me what I paid for. Now I don't have food for Friday! The bag WREACKED like the worst stale ciggarette smoke you'd ever smell and now my apartment stinks! I didn't get a delivery notification either. I'm so angry, I'm done with them! I thought after all these years they would have finally added new meals but these are the exact same meals that I was ordering 4 years ago! It's BS. I'm always feeling hungry after the meal too so I share the sentiment others have, that the meals are too small. The vegan options should have more protein, too. A handful of beans IF that, seriously?

I have to agree with many of the complaints with Thistle. While I have been a customer for awhile the problems with deliveries have become too much. I’m also not a fan of the meal repetition. It has gotten boring. Additionally while customer service is pleasant and respond quickly…they never fix the problem, they just throw credits at it. I’m writing this as I wait (again) for my delivery. I’ve already canceled my subscription. Really disappointed. Can’t wait for the AI generated apology.

See? They wrote the same exact thing to me as they have to everyone else. Thistle has no intention of fixing the delivery issue. They throw credits to your account and that’s the extent of their problem solving. I wish them the best…I won’t be back.

Meals are healthy...but they only fill 1/4 of the box, and your meal is about 6 bite's worth of "food" this is not enough food for ANYONE. 500 calories per salad? But they are not actually 500, more like 300 calories PER MEAL. Use your brains here people AVOID THIS SCAM!

Very satisfied.
Quality food in great proportion. I highly recommend.
👍👍⭐️⭐️⭐️⭐️⭐️

During a health recovery recently, I was gifted some meals and snacks from Thistle Co. I deeply appreciated the healthy, high protein salads and unique snacks. I was impressed with the unique flavors and creative and tasty plant based proteins. I can really appreciate the convenience of eating a variety of health enhancing meals and satisfying my sweet tooth with low glycemic desserts that satisfies the craving of a special treat!
I definitely have a peaked interest in budgeting this service going into the new year!

The do not manage their deliveries with competent people. The bags are mangled and when reported...nothing is addressed. The delivery person for the company places the bags in places other than what was specified. You report it and AI answers and the issue is never addressed. What's the point of quality if the service is not.

Horrible. The worst I have tried.
Missing Meals, Spoiled Food, and it was attempted to eat same day as delivery, but it was inedible. Out of stock items replaced without informing you prior to make a decision.

Consistet quality and variety in meals. Reliable delivery. Conveniently packaged.

Two failed delivery attempts so far. Very odd delivery times. Was not able to take advantage of the 50% off promo and other credits, and now the next couple delivery food options do not look appealing and will be full price. Completely ruined the start of my New Year’s resolution of healthy eating with convenience. Could’ve and should’ve gone with another service.

The food is absolutely delicious. I'm on my first few deliveries. And when you look at the ingredients- no garbage. In fact, above and beyond healthy and fresh ingredients. It's almost like...they care. Is that possible? ha

So far so good! I've only had for one order so far but the food was tasty and nutritionally balanced. It's nice to not have to worry about cooking or shopping.

I paused my account and then saw it still processed the delivery and I tried to cancel my subscription days before delivery. I received the meal and it is the smallest thing you have ever seen and the noodles in the meal here so hard! I reached out to customer service and they are adamant about not providing a refund. Will NOT be using this service again, beware!

I love Thistle!! We do not have many healthy “fast food” options near me, so Thistle has been amazing!! I really enjoy all the options and flavors in the meals and the snacks and desserts are delicious too!! I highly recommend!