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See what reviewers are saying

Rated 5 out of 5 stars

After 50 years involved in all aspects of personal insurance, i have never experienced such civility and service along with professional advice. Even the trainee ROS was superb. I have employed around... See more

Rated 5 out of 5 stars

The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really h... See more

Rated 1 out of 5 stars

My fiancé bought me a lovely diamond engagement ring and uploaded the link sent by TH March and now they’re saying he’s not sent them the right documentation. He has tried to phone them numerous times... See more

Company replied

Rated 5 out of 5 stars

TH March made life easy after what was a badly timed water ingress event which happened between exchange and completion of the sale of my house. Both they, the loss adjuster and my builder worked tog... See more

Company replied

Company details

  1. Jewelry and Watch Insurance Company
  2. Business Insurance Company
  3. Home Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Personal Insurance Company

About TH March

Written by the company

Trusted insurance advisors since 1887, it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.


We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.


Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.


Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.


We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!


Contact info

3.9

Great

TrustScore 4 out of 5

849 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(849)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, transparent and competitive prices

We were recommended this company through a jeweller we used, and the process to get insurance sorted was easy, transparent and quick. And looking at other company costs as comparators, they were also competitive.

August 22, 2021
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Rated 5 out of 5 stars

Insurance claim

So glad I took out a policy with T H March. Very pleasant to deal with. No hassle or drama and very quick to settle our claim. Couldn’t be happier.

August 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Replacement Diamond Ring

I lost my late fiancés ring, and I put a claim in over 12 months ago, but with covid-19 and me personally avoiding going through our old stuff, on my part I really dragged this claim on (they needed the certificates etc). T.H March have been nothing but extremely understanding, patient and so helpful. I will definelty recommend them to all my friends and family, as well as insure any future jewellery through them, and only them.

Expectedly over the last 12+ months I received various updates/chaser emails from different staff, all were outstanding and I never felt any pressure from any of them. From all the companies I have had to contact on behalf of my late fiancé, over the last 18 months, TH March by far have exceeded my expectations.

July 30, 2021
Unprompted review
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Reply from TH March

Dear F
Thank you so much for your kind words. We're only glad that you felt the genuine kindness of our team here throughout a difficult time and that we were able to support you when you needed us.
Kind regards
Nat at THM

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Rated 5 out of 5 stars

TH March have been amazing at resolving…

TH March have been amazing at resolving my claim. It was the first time I’ve had to go through insurance and in this instance it was for my ring. They were so efficient and kept me informed throughout. They worked with the jewellers to make me my replacement ring and it was all resolved in a really timely manner. Jade was my main point of contact - thank you!

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Lost Ring

We have insured our jewellery with T H March for a number of years and always received an excellent service.
We recently had to claim for a lost ring whilst we were away on holiday and from contacting them to make a claim their support and prompt response was excellent. We would certainly recommend them to anyone.

July 14, 2021
Unprompted review
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Rated 5 out of 5 stars

T H March

T H March, is one of the only insurance company who offers jewellery insurance on its own. Whilst all others are offer on content insurance only. There application is very user friendly and you are insured instantly no need to waiting long.

July 10, 2021
Rated 5 out of 5 stars

Amazing service

Quick and easy process. 100% recommend.

June 30, 2021
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Reply from TH March

Hi Emmanuel,

Thank you for taking the time to leave a review, it's great to hear of your positive experience.

Kind regards
Greg at TH March.

Rated 5 out of 5 stars

TH March has been a great example of…

TH March has been a great example of how an insurance company should operate. Having not made any claims previously, we have had need to make 3 claims in the last 3 years and all 3 were settled without delay or fuss. Their response is always quick and they do what they say....can't ask for more!

June 30, 2021
Unprompted review
TH March logo

Reply from TH March

Hi Steve,

Comments and feedback like this really help to motivate us to give the best service we can.

Thank you for leaving a review.

Kind regards
Greg at TH March.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Explained everything in detail and it was a quick turnaround.

June 29, 2021
Unprompted review
TH March logo

Reply from TH March

We're glad you've had a positive experience!

Kind regards
Greg at TH March.

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Rated 5 out of 5 stars

TH March staff were brilliant

Oliver and Charlotte were brilliant when it came to helping me with my claim. They answered every question I had. And thank you to whoever else I spoke with on the phone, TH March staff were brilliant, can't fault them. Thank you!

June 28, 2021
Unprompted review
TH March logo

Reply from TH March

Hi Liz,

Thanks for taking the time to leave this review. Your opinions matter and we were delighted to be of service.

Kind regards
Greg at TH March.

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