Thomas Theo Reviews 

Cheap products nothing like they advertised. Refund policy you’re paying them to return. Total scam

This company claims to be a Canadian company, but they send garbage that is made in China. It wouldn't be sold in the cheapest discount store one could find. I purchased the Arisan Clogs that look nothing like the photos. They are made from cheap plastic and reeks of glue! They are the weight of a pair of dollar store flip flops.I wish I could post a photo!

Similar to the other reviews, I ordered the clogs for my dad for Father’s Day. I received them last week (after about a month’s wait!). They were drop shipped from China…. This is not a canadian company as they imply. The quality is extremely poor… I couldn’t believe how cheaply made the shoes were. You could see the glue, the “rubber soles” were foam like crocs and the “leather tops” are paper thin polyester. I am so disappointed and upset that I was scammed.

Absolute scam! I ordered the "clogs" for $80 and I can find a better quality shoe at the Dollar Store.
When I complained by email they responded right away with 4 different options. Now that I have replied, they are not responding. I am sure I am out $80. So MAD

They pretend to be a real bricks and mortar traditional store from Hamilton but are simply another Chinese company out looking to scam us. They got me!!!

Never again. A scam website in my opinion. I purchased two items on May 02. It is now May 20 and I have received only one of them. They promote themselves as shipping across Canada. It is a good play on words because while they may ship across Canada they do not ship from a Canadian warehouse.

THEY DO NOT HAVE A RETURN/EXCHANGE POLICY, So buyer beware. The shoes I bought are not based on American shoe sizes and therefore too big and unwearable. Heaven only knows what the second pair will be like, if I ever get them.

Money lost and now down the drain and my mistake for trusting them. Never again.

All ads suggest this is a Canadian company, shipping across Canada, maple leaf in ad, Facebook says business is in Hamilton Ontario.

Ok. So I buy a shirt - to be safe - 2XL. Size chart says chest is 134 cm, length 81.5 cm. I arrives after two weeks - from China. Chest - 124 cm, length only 74 cm.

The tout a “No questions asked return policy” - but when you go to return they try to sell you on “keep the shirt and buy another one at only 25%. Otherwise, you have to send them pictures and measurements to “prove” you’re not lying before they even give you a shipping return address.

Guess there ARE “questions asked.”

Oh. And IF they agree - you pay all shipping costs.

Grossly misleading and garbage quality.