I’ve been waiting 15 weeks for My items. And have not been provided any update on expectant deliver or been provided the refund I requested 2 weeks ago. Do not order. Do not waste your time. There are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a shirt Thanksgiving morning. Have confirmation of receipt of the order and confirmation that the order is on it's way; but nothing. I've got no product to rate, only the sub-par service.
The shirt is of wonderful quality but the sizing explanation is not in view I wear XL and after I had placed the order I finally found the sizing information, size XL is a 12. Since the shirt is on sa... See more
Company replied
The blazer actually has 3 buttons!
Company details
Information provided by various external sources
At Thomas Dean, the difference is in the details. We selectively design, construct and curate our men's collection to honor quality craftsmanship and timeless style.
Contact info
4957 Lakemont Blvd SE, Ste C #145`, 98006, Bellevue
- 866-326-9736
- info@thomasdean.com
- thomasdeanco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been waiting 15 weeks
I’ve been waiting 15 weeks for My items. And have not been provided any update on expectant deliver or been provided the refund I requested 2 weeks ago. Do not order. Do not waste your time. There are many others who have voiced their disappointment but like myself, my IG comments are quickly erased. This is deceptive and bad business. I repeat, DO NOT ORDER.
LOVE this company!
I cannot tell you how excited I am to have a contact at ThomasDeanCo! The personal care and service that I received was AMAZING! I would recommend this company to anyone looking for great design and super quality men's shirts. These customer service representatives know their products and are pleasant and efficient!A+
Bought a shirt
Bought a Paisley print men's sport shirt. Fit is perfect and it arrived reasonably quick. All in all, would not hesitate to purchase from Thomas Dean on-line again. Nice shirt.
GREAT Quality and Service
Thomas Dean "gets it" when it comes to quality of their product, and quick service. Their shirts do not look like all the others out there, and they make my son and husband look very hip and fashionable!
Excellent service! Excellent product!
From start to finish, the process was great. The product is great! My husband loved the gift! He's looking forward to wearing it to a concert in a couple of weeks.
Easy to use website. Great delivery!
No complaints! Love your products and plenty of sales to put smiles on your customer faces.
The "Go-To Dress Shirt" for the men in your life!
I love the Thomas Dean brand! I've purchased dress shirts for my husband where is stopped and asked, "where to I find a shirt like that?" And the Collegiate line has been great in helping as gifts for my son-in-laws.
Laurie went over and above with servicing my order!
I had asked for a special request and Laurie initially told me not possible. However, 4 or 5 hours later, she called and actually found what I was looking for! Excellent customer service. I actually found the one person who cared about what I wanted and truly wanted to make me happy instead of just saying no and forgetting about it!
WAY TO GO, lAURIE!!!
I spoke to a wonderful customer service rep
I called a few days before Christmas to order a great LSU button down shirt for my husband. The rep was so helpful and the shirt made it in time for Christmas. I will certainly order again!
Great shirt to wear to a Clemson football game
My son loved his shirt - it was delivered on time - I'm super pleased!
Great products great service.
Good sizing charts and return policy.
High Quality Company
Thomas Dean is a first class company, from the clothes to the customer service. I know the people behind TD personally, and you cannot find more caring, committed people, both in life and business. Buy with utmost confidence!
UNBELIEVABLE CUSTOMER SERVICE!!!!!!!!!!!
What a wonderful staff they have at Thomas Dean....I had a problem with my order and the website said no one is in sat or sunday. I sent an email and sure enough 2 hours later on a Saturday Laurie called me back and fixed my problem. Thank you for making my holiday shopping so much easier!!!
Great quality and great service.
The same. Great quality and great service.
Great product- great service!
Had a problem with UPS and delivery but Lori at Thomas Dean sent a new one immediately and we got in time to mail to St. Louis! UPS returned the first one to Lori - Good looking Shirt -will definitely use this company again.
Price Adjustments
I placed an order and the next day received an email about the items going on sale. The day after received another email that an additional amount would be taken off if the order was over a certain amount. I would have qualified for both discounts and feel really cheated each time I received these notices because the store does not do adjustments for recent orders. If an order is placed within 24-48 hours of a sale, why can't you make an exception and allow the adjustment? The order wasn't even ready for shipment and getting the emails just felt like salt rubbed into an open wound. Please reconsider and allow price adjustments if within a short time window. Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







