Thornmoney Reviews 

157
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

3 weeks 4 days after loan in New Zealand application and they did not provide me with any sort of feed back on why it was taking so long to process it. I have found out they have one staff member for... See more

Rated 5 out of 5 stars

Thorn money was accessed through my broker. My broker was excited for me when thorn offered a loan contract, with low doc options they have been extremely quick to respond, accepted alternative approv... See more

Company replied

Rated 5 out of 5 stars

I went through a broker which was Yakka finance. Found them on a web search. Specifically, James was my contact, he was excellent, he listened to the request, acted accordingly and kept me informed at... See more

Company replied

Rated 5 out of 5 stars

Awesome company to work with, have made purchasing a vehicle for my small business so much easier. When I am ready to upgrade the my truck, I know who I’m calling straight away. Won’t hesitate to r... See more

Company details

  1. Financial Institution
  2. also in
  3. Alternative Financial Service
  4. Financial Consultant
  5. Non-Bank Financial Service

Written by the company

Thornmoney is a lender helping Australian businesses reach their goals with flexible Invoice Finance and Asset Finance solutions. With thornmoney, funding has evolved to be faster and smarter. Get a quote or apply online at anytime. Brokers and Accountants! Our business development managers are here to support you! Partner with us and provide your clients with more flexible funding solutions. Previously known as Thorn Business Finance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(157)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process

Easy process. Would use again.

April 5, 2023
Thornmoney logo

Reply from Thornmoney

Hi Graeme,
We’re glad we could find a solution to your finance needs. Have a great day!

Advertisement
Rated 5 out of 5 stars

The important thing you have to know the Tim has a lot experience to get a quick approval

Perfect and excellent customer service I applied less than one day and I got a prove same time
Sam shepherd and Ronald mak they’re the best tow people to deal with them I am very happy what customer service they are

April 3, 2023
Thornmoney logo

Reply from Thornmoney

Hi Sam,

It's delightful to hear that you had a positive experience with Thornmoney. Our team members will be thrilled to hear that their hard work has made you happy. Have a great day!

Rated 1 out of 5 stars

Requests for additional paperwork

Requests for additional paperwork way too late in the process delayed my settlement

March 30, 2023
Thornmoney logo

Reply from Thornmoney

Hi Matthew,

Thank you for taking the time to provide us with your feedback. We appreciate your honesty and are sorry to hear that you experienced delays in the settlement process.
We understand that requests for additional paperwork can be frustrating, and we apologise for any inconvenience this may have caused. Our team strives to ensure that all necessary documentation is collected in a timely manner.
We will take your feedback and review our processes to collect supporting paperwork earlier in the process, especially for complex ownership structures.
Thank you again for choosing our company and we hope to have the opportunity to work with you in the future and improve your experience.

Best regards,
Thornmoney team

Advertisement
Rated 5 out of 5 stars

To whom it may concern

To whom it may concern
I’ll start by saying thank you Basil for your help with my recent purchase I’ve dealt with a lot of finance consultants but Basil gave me the best experience by far
Thanks again

March 24, 2023
Unprompted review
Thornmoney logo

Reply from Thornmoney

Hi Yaser,
Thanks a lot for sharing this feedback. I've forwarded this to Basil, and he's thrilled that he could help! Thanks again and have a lovely day.

Rated 4 out of 5 stars

Thorn Credit chattel mortgage

A lot less painful than obtaining my previous finance agreement from Scotpac but still felt there was some unnecessary questions and need for me to supply information that had already been provided but just from a different source. All in all, we got to settlement in the end and managed to get it over the line with sufficient time so I can collect the vehicle as arranged.

March 21, 2023
Thornmoney logo

Reply from Thornmoney

Hi Chris,

It's delightful that you found our process easy and quick. However, it's sad that we couldn't provide you a 5 star service. We take your feedback seriously, and will strive to do it better! We look forward to serving you again and let you enjoy an improved service!
Have a great day.
The thornmoney team

Rated 4 out of 5 stars

Quick and Easy Process

Although the interest rates are higher than most lenders and the application fee isn't added to the borrowed amount, The application process was very easy and fast.

March 8, 2023
Thornmoney logo

Reply from Thornmoney

hi there,
Thank you for your feedback. We're happy to know you found our service was fast and easy! Have a good day

Advertisement
Rated 5 out of 5 stars

Great service

February 28, 2023
Thornmoney logo

Reply from Thornmoney

Hi SR, thanks a lot for your feedback! We're glad to have you onboard. Have a lovely day!

Rated 5 out of 5 stars

I will recommend thornmoney with no…great

I will recommend thornmoney with no problem. They were very helpful and good patients, which made the experience stress free. Thankyou Thor money will be useful to me on next truck purchase .

March 9, 2023
Thornmoney logo

Reply from Thornmoney

Hi Mark, thank you very much for your feedback. Our team are very delighted to know you're happy with our process and customer service! We can't wait to help you secure your next equipment! Have a wonderful day

Rated 5 out of 5 stars

So easy and quick to get loan approved.

So easy and seamless process and loan approved.
They really made the process so simple and quick it was amazing from quick approval to getting invoice sent by supplier to money settlement.
Please keep doing business like this and you will get a lot of work and good reputation.

March 6, 2023
Thornmoney logo

Reply from Thornmoney

Hi Lloyd,
We really appreciate your feedback, thanks so much for sharing it. We're thrilled to know you enjoyed the product and service we provided. Your review encourages us to maintain our service! We hope to work with you again soon!

Advertisement
Rated 5 out of 5 stars

Great service and friendly customer support

Very quick in job and professional service with guidance helpful
Thanks 😊

March 6, 2023
Thornmoney logo

Reply from Thornmoney

Hi there.
Thank you for sharing your feedback! We're glad that you find our customer service team helpful and supportive. Have a good day!

Rated 5 out of 5 stars

Thorn money was accessed through my…

Thorn money was accessed through my broker. My broker was excited for me when thorn offered a loan contract, with low doc options they have been extremely quick to respond, accepted alternative approved methods for docs required making it convenient for me to keep my business running and concentrate on my income. They have also assisted me in buying my very first brand new truck!! Couldn’t be more thankful.

March 9, 2023
Thornmoney logo

Reply from Thornmoney

Hi Aaron,
It's happy all around to know our brokers and their clients are happy with service we provided! Your feedback has given us valuable insight into our products and services. It's a strong affirmation that what we're doing is right, and we'll try our best to keep it up. We sincerely thank you for sharing this wonderful review with us.
Thornmoney team

Advertisement
Rated 5 out of 5 stars

Aris from Thorn is great!

Aris from Thorn is great. Returns calls, gets letters of offers out quickly and is always a pleasure to deal with. Invaluable person and company to deal with as a Broker and in the finance industry.

March 7, 2023
Unprompted review
Thornmoney logo

Reply from Thornmoney

Hi Jason,
Thank you so much for your feedback. These are what we strive for, easy to deal with and be responsive on the phone. We'll pass this to Aris. Thank you again for making our day!
Thornmoney team

Rated 5 out of 5 stars

Good service

February 22, 2023
Thornmoney logo

Reply from Thornmoney

Hi there,
We really appreciate your time to share your feedback. We're glad that we could help! Have a wonderful day!

Rated 5 out of 5 stars

The Chad

Chad was amazing to deal with. Always quick to respond and went above and beyond everytime. Can 100% recommend

February 21, 2023
Thornmoney logo

Reply from Thornmoney

Hi there, It's meaningful to know that the thornmoney team provided you with excellent service. We'll pass on your comments to Chad. Thank you for making our day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look