Thorne Gardens Reviews 12

TrustScore 4 out of 5

3.8

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Company details

  1. Home & Garden

Information provided by various external sources

We are a complete gardening and landscaping services company who pride ourselves on the highest standards of work. We can transform your space into a place to enjoy and cherish for years to come and will work with you on planning and design to give you a garden you can be proud of.


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

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1-star

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Rated 5 out of 5 stars

Patio change and extension

Kerry laid a new patio, replacing and existing on and extending it for a larger area. Great communication throughout and excellent quality of work. Highly recommended.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful new patio

Kerry has completely transformed my garden. Kerry replaced my old patio with a beautiful new slate one. All work has been completed to an exceptionally high standard and I would not hesitate to recommend Kerry. His friendly, calm and helpful approach is second to none. Thank you Kerry

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

Get a quote not a estimate

Get a quote not a estimate, or like me you could find your final bill is almost twice the estimate price, and you could find your self taken to court by Mr Thorne, who did not win.
Looking at the reply from Thorne gardens he seems to live in a different world, the work that I had done after he left the site was to put right the work he did not complete I.e. remove a large amount of roots, and had nothing to do with preparing the ground for turfing.
This was covered by another quote and subsequent work by another contractor.

May 13, 2021
Unprompted review
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Reply from Thorne Gardens

I do appreciate all reviews and would always work with clients if they are not completely satisfied with the work I carry out.

I run a very bespoke, hardworking, and honest business and talk through every stage of every project with my clients, I have never had an issue with workmanship or payments in the years of running Thorne Gardens.

This client asked Thorne Gardens to carry out a large-scale clearance job on his front garden which had not been touched in years. The job was carried out to a high standard. I had discussed during the job that it was a lot larger than first estimated which he was happy with. This job was carried out last July and I still had not received payment for the additional work. Therefore, I did take this client to court. Consequently, he counterclaimed for a large amount of money to have another landscaper come in and prepare the area for turf, which was not part of the specification of the clearance job we carried out.

Just to clarify, the judge discarded the counterclaim and Mr Ovenden had to pay me additional money. There are no winners in these situations. Only a lot of stress and anxiety for all parties. It would never be part of the ethos of my business to take anyone to court normally. All of my clients give me repeat business, because of the standards I operate and the mutual trust we have.

Unfortunately a review cannot be removed if someone fabricates facts.

Hopefully, you will refer to my truthful and fair 5-star reviews, which set the actual precedence of how I run my business, the true relationship I have with my clients and the standard of work carried out.

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Rated 5 out of 5 stars

First class care

After contacting various gardeners who failed to turn up a neighbour recommended Kerry. At the time our grounds were a jungle which Kerry has cleared, redesigned, landscaped and is now not only low maintenance but also a relaxing place to enjoy throughout the changing seasons. Quotes and invoices are always itemised. Kerry and team are reliable, maintain communication and all work undertaken is completed to a high standard.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Longstanding gardener for me and family

Kerry has been looking after my gardens for at least 3 years and has come with me during every house move. He also looks after my brother's house in Kingsworthy and I am often fighting with my sister in law to pinch him first. Very reliable and leaves my garden and front area in a very nice clean state. Nice to come back to after a long days work. No hesitation to recommend and pricing is very fair and honest work always carried out. Looking to get some landscaping work done next summer with him.

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent garden services at a reasonable price

Kerry has looked after the gardens in both houses we rented in Winchester - he’s conscientious, timely, cleans up after himself, does a great job and doesn’t charge the earth. On the back of friends hearing about him and seeing his work he now also looks after their gardens too...further recommendation if you need any of the quality of his work. Kerry’s an honest, hardworking chap who’s always been happy to help us if we’ve needed a spare pair of hands - very happy to write this review and recommend him to anyone looking for garden or landscaping help in the Winchester area.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

I highly recommend Kerry

I highly recommend Kerry. He's done an amazing job in my garden, it now looks brand new. He took down two big conifers and several small one. He laid slabs where the conifer had been - you'd never know a tree had been there! He also dug out hedges in the front garden, then painted two sheds and all the fences. He fixed a wobbly fence and a leaking roof to the summer house. He's very tidy and a perfectionist, so you will definetly get top notch service. As i work nights i trusted Kerry to let himself in and to keep the dog and stroppy teenager safe, which he did and he now has a friends for life. Kerry's fees are very reasonable compared to others in the area. He's a generally all round nice guy, nothing was too much trouble.

September 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Kerry has done wonders in my garden.

Kerry has done wonders in my garden.
He is very hard working, going far beyond what l expected him to do.
The garden looks lovely.
He had made a small seating area, fixed my fence (l didn’t ask him to do this but he had a go and has made a great job of it) replanted pots, laid stones and trimmed shrubs.
Nothing is too much trouble.
He is also very likeable and extremely trustworthy.
I wouldn’t hesitate to recommend him to anyone.

September 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great Spring Tidy Up

Initially we had a climber that is such hard work cut back. The work was so good, tidy and neat that we had Thorne Gardens back to tidy up the front and back gardens for spring. So pleased with the work, shrubs nice and neat, some roots removed, leaves raked up and hedges shaped. Fantastic, efficient, friendly and excellent value for money.
Will definitely be repeat customers.

May 1, 2018
Unprompted review
Rated 5 out of 5 stars

Was impressed throughout and pleased …

Was impressed throughout and pleased with the results. I asked for a quote for patio laying, excavating, turfing and patio cleaning. The quote was very reasonable - nothing on top of material costs, and a good hourly labour rate. The work was done speedily, and I was consulted honestly throughout. Very happy with the end result as it has transformed our garden into a space we are proud of. Thanks.

October 11, 2017
Unprompted review

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