Thorntons Solicitors Reviews 

Our first house purchase in Scotland, so a steep learning curve from buying in England, Susan made it easy though! Explained everything step by step, kept us up to date, supported us through issues with our initial mortgage broker and moving to a new one, made sure the delays weren't going to affect the purchase. Everything was clear and easy. On the end of the phone or email with fast response times and excellent customer support! Would 100% recommend and if/when we move again we'll definitely go back to Susan!

All communication has been very clear. Tge process was outlined and explained at the start and I received regular updates/time scales. Jill was always very helpful and friendly

I recently purchased my first home with assistance and guidance during the conveyancing process from Sandra Pettigrew at Thornton's. The experience was smooth, and communication from Sandra was always prompt and clear at every stage of the process, which made navigating and understanding and unfamiliar process easy. I would recommend Thorntons to any first-time buyer

We now live in The Netherlands so selecting an agent to sell our property in Edinburgh “at a distance”, without us having to be physically present gave us a lot to think about.

The choice to use Thornton’s as our agent to both sell and handle the legal side of the transaction proved to be as good as anticipated from my previous work with the firm.

Having all parts of the activity in single organisation was highly beneficial. I was able to call on their combined expertise and the communication between the different elements was seamless.

James Shipman was my initial contact and gave a very professional overview of what they could offer, of their approach and a detailed cost breakdown of the different elements. After a visit to the property, he gave me a frank estimate of the price I could expect and what would be required to do prior to sale. He left me confident that they would be an excellent and good value choice.

Val Young was my main contact on the Estate Agency side. I found her very friendly and helpful in the suggestions made. She and the team rapidly put together the marketing package, including the placement on various websites and arranged for the external Home Report to be produced. They had several requests for immediate viewing concluding in a cash offer purchase within one week – quite impressive.

Sandra Pettigrew was my principal contact for the conveyancing work. She impressed in the speed and accuracy of her work, continuously keeping myself and my wife in the picture. She was clear on what was to be done and the sequence of events. She demonstrated great initiative in smoothly resolving a last-minute issue that arose. A very accomplished lady indeed.

As the Capital Gains Tax rules had changed a lot since we lived in the UK, we thought it advisable to take advantage of Thorntons tax advisors. Audrey Ford was a tremendous help in calculating and setting out the various options for us in a very clear manner and submitting the optimal one to HM Customs & Revenue. The saving between making the optimal choice and the worst of three scenarios was almost £30k I was pleased we took her advice!

In summary we were extremely satisfied with the professionalism, efficiency and effectiveness of the whole team and would not hesitate to endorse them to any other potential sellers.

Excellent service from start to finish. Sharon kept us informed and guided us throughout the entire home-buying process. She made everything straightforward and stress free. I'd highly recommend her to anyone buying a home. Thank you!

We engaged Thorntons when my wife's father died and we wanted to sell his house. There were a few complications, but through the whole process the various solicitors involved and their teams have been efficient, effective, and approachable at all times.

Excellent service from Steven Drake at Thornton's. We have received the highest level of professionalism and expertise and the service provided is always second to none!
Steven has a way of guiding you through the trickiest of situations in a calm and informative manner, he reassures you at every step from first contact to completion.
We simply would not go anywhere else! You truly do get what you pay for at Thorntons and that level of expertise is worth every penny!
Thank you so very much.

We were extremely satisfied with the legal advice we received from Thorntons. We greatly appreciated Derek's diligent professionalism, and we will gladly recommend their services.

Gillian Stewart in the Arbroath office made our house sale and purchase of our new home painless and stress free throughout.
Highly recommend.

We received excellent and clear support from Stewart at Thorntons for our recent house sale which was not straightforward.

Sharron has supported us on a number of “projects” over the last 6 years and I’d never go elsewhere. Sharron, keeps things simple, clear and concise. You’re never out the loop and always well informed and the advice Sharron has provided has always been nothing short of supportive.

Trust Thorntons, and thank you Sharron.

They made what could have been a very stressful experience, seamless & were always on hand to answer any queries.

David Mathieson was my property lawyer and has been on a few occasions. He is thorough, very knowledgable, advises sagely and prompt to reply to emails and telephone calls. I cannot recommend him highly enough.

We have recently sold our property with Thorntons and found the whole process straightforward. Communication was very good and queries were answered promptly. Our lawyer was on holiday for a short time but made sure we knew who would be dealing with our business in her absence and passed on the contact details. No complaints at all.

We chose this company as they had mostly good reviews, the employee who we had initial contact with was very pleasant and seemed knowledgeable about the housing market and we thought the fees were reasonable. What we didn't like was that thereafter we felt talked down to and not listened to. Their idea of the sale price did not align with ours and we felt pressured into going with their offers over price. When we eventually changed this to a fixed price we were encouraged to take low offers below this and told that it was unlikely that we would achieve our fixed price (which we actually did).

Teresa and Team handled our house purchase very efficiently and professionally.

Great support and advice again with my garage purchase. Honest friendly advice and very professional too.

The process of purchasing the property went smoothly with no delays. Derek was very prompt with sending me the actions I needed to take in order to follow the process correctly.

I would like to say Gillian worked with us amazingly to complete selling our family home and with are new purchase.

Would have given more stars in the review if possible.

Sandra was an absolute pleasure to work with on my recent purchase of a property in Scotland and provided Roberta and I great advice during the process. She communicated by phone and email every step of the way keeping us informed of the progress of the purchase.