Threshers Reviews 3,062

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and fast delivery service, noting that orders often arrive on time and are exceptionally well-packaged, preventing damage. Many appreciate the wide selection of products and competitive pricing, making it easy to find unique items and gifts. The overall service, including the ease of the ordering process and helpful communication updates, is consistently highlighted as excellent. However, some customers were not happy with the delivery experience, citing issues with missed deliveries, damaged items upon arrival, or a lack of flexibility in delivery times. A few other people also felt that the product quality or description was not always accurate, mentioning instances where items did not match expectations or had a short shelf life.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many consumers praise the fast delivery times, with... See more

Product

Customers generally report positive experiences with products, often praising the great selection,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise products for being reasonably priced,... See more

Based on these reviews

Rated 4 out of 5 stars

Threshers not a problem. Delivery company used doesn't give any leeway to delivery times. It took 4 attempts before I received my order. Repeatedly trying to deliver at the same time knowing that no... See more

Company replied

Rated 4 out of 5 stars

Was able to change arrangements at a short notice. Purchase arrived within designated hour and had been carefully boxed. Cheerful driver, quick and efficient.

Company replied

Rated 4 out of 5 stars

The bottle looks great a Cork and wooden stopper nice touch. The only problem I have with it is that for limited edition there's no num on the bottle or even a certificate to go with it. It could be... See more

Company replied

Rated 5 out of 5 stars

You did what you said you would do unlike many other companies who deliver products and delivered my gift to my sister gift wrapped and as promised on time. So excellent job. I can recommend you to... See more

Company replied


Company details

  1. Alcohol Store
  2. Beer Store
  3. Beverage Distributor
  4. Liquor Store
  5. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bottle and box were intact and well…

Bottle and box were intact and well packaged, I live in the north of Scotland and it came in three days 👍

June 4, 2025
Threshers logo

Reply from Threshers

Dear Steven,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great product

Great product, great service.

June 9, 2025
Threshers logo

Reply from Threshers

Dear Barbara,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Very good service always informed of…

Very good service always informed of delivery lost of choice

June 10, 2025
Threshers logo

Reply from Threshers

Dear Raymond,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent website and exceptional…

Excellent website and exceptional service.

June 9, 2025
Threshers logo

Reply from Threshers

Dear Paul,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Was able to change arrangements at a…

Was able to change arrangements at a short notice.
Purchase arrived within designated hour
and had been carefully boxed.
Cheerful driver, quick and efficient.

June 10, 2025
Threshers logo

Reply from Threshers

Dear Leslie,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

You should be able to pick a delivery…

You should be able to pick a delivery slot in advance, and not have to pay so much money to pick a subsequent delivery window (once the delivery failed)

June 10, 2025
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Reply from Threshers

Dear Customer,

Thank you for your review. Unfortunately, we cannot guarantee specific delivery times. However, we do offer options such as next working day, Saturday delivery, and Sunday delivery, which may be more suitable for your needs in the future.

We hope this helps, and thank you for your custom.

Kind regards,

Rated 5 out of 5 stars

Fabulous company from ease of ordering…

Fabulous company from ease of ordering to fantastic delivery .

June 2, 2025
Threshers logo

Reply from Threshers

Dear Jacky,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, nicely gift wrapped but can't say what it tastes like as it is a present for someone else

June 2, 2025
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Reply from Threshers

Dear Gill,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Plenty of choices of wine

Plenty of choices of wine. Delivery service was good

June 2, 2025
Threshers logo

Reply from Threshers

Dear Stanley,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

The safe packaging and prompt delivery…

The safe packaging and prompt delivery is quite commendable

June 9, 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great product

Great product, quick delivery

June 9, 2025
Threshers logo

Reply from Threshers

Dear Romy,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Havnt received item....was a gift for a…

Havnt received item....was a gift for a 70th....delivery firm went to 77....and 71....I messaged because was told * sorry you was out * when I was in....sent me photo...clearly see 77..71...on photo...useless firm

June 8, 2025
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Reply from Threshers

Dear Stuart,

Thank you for your review — your feedback is valuable in helping us improve our services.

We sincerely apologies on behalf of DPD for the delivery issue and for not getting your order to the correct location. We will be raising a dispute with DPD to ensure this does not become a recurring matter.

We’re very sorry for any inconvenience this has caused you and appreciate your patience and understanding.

Kind regards,

Threshers.

Rated 5 out of 5 stars

Worked well for me bought them for…

Worked well for me bought them for friends delighted

June 7, 2025
Threshers logo

Reply from Threshers

Dear Jean,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fast delivery well packaged and kept…

Fast delivery well packaged and kept informed on arrival small chip in one glass but for the price they were free an.anyway

June 6, 2025
Threshers logo

Reply from Threshers

Dear Carole,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Frans drinks

The delivery was on time and the fragile box had been well looked after.

June 6, 2025
Threshers logo

Reply from Threshers

Dear Robert,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars
Threshers logo

Reply from Threshers

Dear Sue,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

There was an unspecified delay in…

There was an unspecified delay in delivery, but it got there so no complaints.

June 6, 2025
Threshers logo

Reply from Threshers

Dear Phil,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 2 out of 5 stars

Beware of Duchus Island blend.

I received a bottle of Duchus Island blend from a faulty batch that meant I was unable to open the top.when I informed after sales they offered neither a refund nor replacement bottle when the issue was sorted. They suggested after mutilating trefoil top somehow, I cold buy replacement stoppers at Amazon. So, if I bought a fridge whose door won't open, or a car I can't get into,just take a sledge hammer, that'acceptable! Very disappointed.

June 11, 2025
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Reply from Threshers

Dear Kathleen,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

Please rest assured that your comments will be passed on to the producer.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Nice gin.

Arrived well packaged. Bottle is lovely but, most importantly, gin is very tasty! Will buy again.

June 5, 2025
Threshers logo

Reply from Threshers

Dear Maisie,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Keely,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

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