Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. Home Health Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Easy, quick. Insightful

Loved not having to prick my finger as I have always struggled with that. Test was easy to do, results were quick and so easy to understand. Only annoying thing was that my doctor didn't accept them and just repeated them themselves, after saying no to me in the first place. I don't like the idea of a subscription, but a yearly prompt email would be a great idea.

February 18, 2026
Rated 5 out of 5 stars

Valuable Insight

I began my journey with some anticipation. I really wasn't sure if I was doing the right thing. I had never heard of Thriva, but their offer was interesting. I completed the questionnaire online and ordered my test kit, which arrived the following day. Instructions were easy to understand. I took my blood samples using the new kit that you attach to your arm. It is indeed painless, but a bit fiddly using one hand only to attach and detach bottles. Having someone there to help would be easier. It is really important to read through the instructions first. I took the kit to the post office on the Monday morning and my results arrived on Tuesday evening. The report and results were easy to understand and provided advice on how to improve on the results and where to focus where necessary. Great advice. I will certainly repeat.

April 14, 2026
Rated 5 out of 5 stars

Fast, reliable information

The turn around times on tests are quicker than GPs. You can keep track of your results on a regular basis and the doctor reports break all the information down for you so you can understand the roles these things play within your body and how you can improve them.
The website and app also offer more information about the tests, what symptoms they could relate to etc, just a very useful service so if there is a problem you can go to your GP with not only evidence but understand what that means for you too.

April 14, 2026
Rated 5 out of 5 stars

Excellent

Excellent! Highly recommend!
Home bloods were simple & painless to take, the process was easy. Results were fast & included an in depth report & recommendations.

March 31, 2026
Rated 5 out of 5 stars

Absolutely brilliant device

Absolutely brilliant device. I have used the finger prick ones previously, which hurt! But there is no pain at all with this auto blood test. Warm your arm, drink some water, clean your arm, stick and go. I thought it didn’t work at first as it didn’t sting or anything, looked at the tube, and blood was coming out! Easy peasy. Had results back the next day too, so quicker than the 48 hours.

April 8, 2026
Rated 5 out of 5 stars

Really impressed with Thriva

Really impressed with Thriva. The test was quick, easy to do at home, and the results came back fast and clearly explained. It’s been incredibly helpful in shaping my health plan and making more informed decisions. Would definitely recommend and will be using again

April 10, 2026
Rated 5 out of 5 stars

Unbelievable turnaround times!

Unbelievable turnaround times! A totally painless experience, so quick, and efficient - my results were returned to me 24 hours after I took blood! I now have the information I need to take to my doctor to fast track better health

April 10, 2026
Rated 5 out of 5 stars

Brilliant Company

Brilliant Company

I have been using them frequently however I moved house and forgot to update my new address. I contacted them via WhatsApp and they sent another kit to my new address straight away

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent blood testing service through…

Excellent blood testing service through Superdrug. Popped in to Superdrug clinic on way to work. In for less than 10 minutes. So easy. Will use again if needed and would highly recommend to others who dont have time to go to a GP.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Quick and Easy

The kit, app and instructions shipped quickly and the whole thing is easy to us. The advice given by the GP was good, although I think might have missed a couple of comments that I made on my health profile which may have provided additional context for one of my results. Some of the review pages on the app don't seem to be updated with my results even thought the test results page shows they were completed. All in all I would recommend it, but some aspects of the app and website could do with some work

April 2, 2026
Rated 1 out of 5 stars

overly complicated

I did not receive the test, and they had to resend, when I did receive the test it was not labelled as to which test it was. Receiving access to the results is completed. Test results not clearly explained.

April 2, 2026
Thriva logo

Reply from Thriva

Thank you for taking the time to share this feedback - I'm sorry your experience wasn't as smooth as it should have been.

We're sorry to hear your kit didn't arrive first time and that when it did, it wasn't clearly labelled. That's not the standard we aim for and I've passed this on to the relevant team. We're glad you were able to access your results, and I take your point that the explanations could have been clearer - if there's anything in your results hat need extra clarification, please do get in touch with us at hello@thriva.co.

Thanks again for letting us know - feedback like this genuinely helps us improve.

Best,
Thriva

Rated 5 out of 5 stars

Why I used and promote Thriva

I have used Thriva for many years now. And will continue to do so. The support the team gives is excellent. They provide a wide range of metabolic complexes to choose from always giving a detailed explanation of the why and the impact on my health. Which is super important. This insight helps me shape both my food intake and training. This is why I like Thriva as an application. And BTW...the blood extractor aka AutoDraw is such a good piece of kit vs the finger prick. Makes the whole process so easy. Thank you.

April 1, 2026
Rated 1 out of 5 stars

Purchased one-time but got auto subscribed

Very angry that I ordered a one-time only test, only later to be subscribed. At every point in the purchase journey I selected once only and yet was still subscribed. There’s a total lack of clarity around this auto subscribe model and it’s very deceptive.

April 5, 2026
Unprompted review
Thriva logo

Reply from Thriva

Thank you for taking the time to leave a review, and we're really sorry to hear about your experience.

We take feedback about the clarity of our purchase journey very seriously, and we're sorry that the subscription model wasn't clear at the point of purchase. We'd genuinely like to look into this for you and make sure it's resolved.

If you haven't already been in touch, please reach out to us at hello@thriva.co and our team will be happy to sort this out for you right away.

The Thriva Team

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