I've had a great experience with Ashley and Katya. Ashley is clearly skilled and thorough, but what really sets her apart is how much she genuinely cares. She listens, explains things clearly, and nev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm a big fan of Thrive. No gimmicks, no sales pitch, just medical providers and great customer service giving you real advice about wellness and health. They were way ahead of the curve when it com... See more
Company replied
Every aspect of working with Thrive is straightforward. There is no fighting for answers: they go over your symptoms and actually hear what you're going through. Ive been working specifically with Lac... See more
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Thrive staff continues to be amazing. When I have questions or need assistance, they promptly respond. Brittany was very helpful in explaining my lab results. She gave me suggestions on what my n... See more
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Company details
- #1 of 22 best companies in Home Health Care Service
- #2 of 30 best companies in Medical Clinic
- #1 of 13 best companies in Women's Health Clinic
- #4 of 53 best companies in Online Pharmacy
- #2 of 74 best companies in Weight Loss Service
- #4 of 66 best companies in Wellness Program
Written by the company
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Contact info
2719 S. El Camino Real, 92672, San Clemente, United States
- (737)377-1600
- support@thrivelab.com
- thrivelab.com
4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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I’ve had an exceptional year subscribing through ThriveLab…
I’ve had an exceptional year subscribing through ThriveLab staff. My perimenopause symptoms are night and day, my ThriveLab provider adjusts accordingly and it works every-time. The pharmacies they work with have top 5 star ratings as well, I love having the peace of mind. My friends have an awful time taking shortcuts with off brand social media companies and don’t ever get good working meds consistently, let alone on-time but with ThriveLab I’ve never once had an issue. I’m proud to be a longtime patient.
July 23, 2026
Unprompted review
Reply from Thrivelab
Consistency the whole way through is exactly the experience we want for every patient. Perimenopause can shift so much over time, so having a provider who adjusts with you makes all the difference, and we're glad that's been your story. Peace of mind is a big part of why we do things the way we do. Thank you for being with us, it means a lot.
The Thrivelab Team
Happy to be heard
Britney is always wonderful to work with and so is Maria. They listen to your concerns and truly try to help. It's nice to have someone finally listen and not just try to get in and out as quick as possible and on to the next patient.
July 21, 2026
Reply from Thrivelab
Britney and Maria are so good at this, and we're glad it shows. Feeling rushed through an appointment is such a common frustration, so it means a lot to hear you've had the opposite with them. Taking the time to actually listen is the whole point. Thanks for the kind words, we'll pass them along.
The Thrivelab Team
Every aspect of working with Thrive is…
Every aspect of working with Thrive is straightforward. There is no fighting for answers: they go over your symptoms and actually hear what you're going through. Ive been working specifically with Lacey and she's easy to talk to, helpful and quick to respond. If youre looking for answers and help with your health, check out thrivelab.
July 26, 2026
Reply from Thrivelab
This is exactly what we hope people feel, so thank you. Not having to fight for answers should be the baseline, and we're glad that came through for you. Lacey is easy to talk to and always on it, so it's great to hear that side of her too. Thanks for pointing others our way.
The Thrivelab Team
Ashley and Katya: Skilled, caring and always responsive.
I've had a great experience with Ashley and Katya. Ashley is clearly skilled and thorough, but what really sets her apart is how much she genuinely cares. She listens, explains things clearly, and never makes you feel rushed. Katya was fantastic too, very kind, attentive, and always quick to respond and keep me informed between shipments. The whole experience felt professional and personal at the same time. And I've had wonderful results with my treatment. Highly recommend.
July 21, 2026
Reply from Thrivelab
This is so nice to read. Ashley and Katya make a great team, and it's good to hear that mix of skilled and genuinely caring came through for you. Feeling looked after between shipments matters more than people expect, so we're glad Katya kept you in the loop. Great to hear about your results too. We'll pass this along to them both.
The Thrivelab Team
Daniela is such an amazing…
Daniela is such an amazing practitioner. She really takes the time to listen and make her patients feel seen.
July 22, 2026
Reply from Thrivelab
Daniela is wonderful, and we're lucky to have her. That gift for listening and making people feel seen is exactly what sets her apart, so it's lovely to hear you felt it too. Thanks for the kind words, we'll make sure she sees them.
The Thrivelab Team
Appointment was on time as scheduled…
Appointment was on time as scheduled and the provider was very professional and explained everything very well.
July 22, 2026
Reply from Thrivelab
Love hearing this. On time and clearly explained is exactly how it should go, and we're glad that's how yours went. Thanks for taking a moment to let us know. We're here whenever you need us.
The Thrivelab Team
Thrivelab will get you felling great!
I love Dr. Brittany, she’s so helpful in determining the best plan of action to get you feeling better soon. She really listens and understands the symptoms women are experiencing with hormone issues.
Also thanks to Maria and the patient care coordinators, they are so kind and helpful.
July 20, 2026
Reply from Thrivelab
This is so nice to read, thank you. Brittany really does have a way of making women feel understood, and hearing that came through for you makes us happy. Maria and the coordinators will be glad to know they made your experience easier too. Thanks for being with us.
The Thrivelab Team
I was happy with my FaceTime with Dr
I was happy with my FaceTime with Dr. B she was fabulous and answered all my questions. I am excited to work with her and thrive lab.
July 8, 2026
Reply from Thrivelab
We love hearing this. Dr. B has a way of putting people at ease, so we're not surprised she made your first call a good one. She's just as excited to work with you, and honestly so are we. Welcome, we're really glad you're here.
The Thrivelab Team
They treat me as a human with kindness…
They treat me as a human with kindness and respect and go to work to help me feel like my best self again by truly listening and treating my hormone symptoms. I highly recommend.
June 28, 2026
Reply from Thrivelab
This means a lot to us. Being treated like a whole person, not a set of symptoms, is exactly what we want every patient to feel, and we're so glad that's been your experience. Thank you for recommending us, and for letting us be part of you feeling like yourself again.
The Thrivelab Team
Lacey shambo listens very well and…
Lacey shambo listens very well and respects what i have to say and is so easy to work with. She wastes no time helping me get to my goals.
July 10, 2026
Reply from Thrivelab
Thank you for sharing this. Feeling truly listened to and respected makes all the difference, and that's exactly the experience Lacey aims to give every patient. We love that she keeps you moving toward your goals without wasting a moment. We're so glad she's on your team, and we're here whenever you need us.
Warmly,
The Thrivelab Team
They are very attentive
They are very attentive, they listen, they help problem solve and offer solutions! I’ve been very pleased with Theivelabs!
July 10, 2026
Reply from Thrivelab
Thank you so much for this. Being attentive, really listening, and working with you to find solutions is exactly what we strive for, so it means a lot to know you've felt that. We're so pleased you're happy with your experience, and we're here whenever you need us.
Warmly,
The Thrivelab Team
Lacey was knowledgeable and listened in…
Lacey was knowledgeable and listened in a way that makes you feel heard.
July 8, 2026
Reply from Thrivelab
Thank you for sharing this. Feeling truly heard is everything, and Lacey has such a gift for combining that with real knowledge. We're so glad you felt it, and we're grateful to have her on your team. We're here whenever you need us.
Warmly,
The Thrivelab Team
I absolutely love my team!
I absolutely love my team! Brittney makes sure that she covers all of my concerns. She’s very informative and knowledgeable and is truly concerned for my well-being. Adriana is amazing! She is very good at answering all my questions and concerns and she answers them in a timely manner. She is very helpful and so friendly. I’m really blessed to have them.
June 30, 2026
Reply from Thrivelab
This made us smile. Thank you for sharing it. Brittney and Adriana both bring so much heart to what they do, and knowing they cover every concern, answer your questions quickly, and truly look out for your well-being is exactly the kind of care we want you to feel. We feel lucky to have you, because they clearly love working with you too.
Warmly,
The Thrivelab Team
I’m entering into the dreaded…
I’m entering into the dreaded perimenopause phase, but Doctor G has made me excited for some real solutions. She was very thorough and answered all of my questions as well as set the proper expectations. I’m super excited now for this next chapter in getting my health back on track
June 25, 2026
Reply from Thrivelab
Thank you so much for sharing this! Perimenopause can feel daunting, and we love that Dr. G helped turn that dread into something you're actually excited about. Being thorough, answering every question, and setting clear expectations is exactly the kind of care we want every woman to feel here. We're cheering you on as you take this next chapter into your own hands, and we're right here whenever you need us.
Warmly,
The Thrivelab Team
Dr B and Hazel, FABULOUS
Dr. B and her assistant Hazel are amazing! Any questions, immediately answered! Talk about caring for patients…. I go to a lot of doctors because of other health issues, but I’ve never experienced a provider care so much about her patients! I originally started with another provider here, she was really lovely…I’m a long time patient and that Dr left the practice for a short time, and I met this beautiful woman with the most beautiful soul, Dr Bimisa Agustin ( Dr. B)… my old provider came back so I was switched back over to the original provider I’d started with….. I called immediately requesting Dr B again. You can’t go back to good when you’ve experienced someone who really knows her stuff and gives a S*#T about you. You are not just 15 minutes on her calendar, she listens, she helps and you feel her love for what she does EVERY VISIT! I’ve never experienced such care, such service, and they work with you as much as you need to until everything is right with your hormones. I tried everything synthetic before coming here, the pellets, the creams “that stimulate your body to produce hormones “…. That never worked for me. Bioidentical is the answer if those others don’t work, in my opinion. But, you know when you’ve made a genuine connection with someone and you can feel the care, she invests in you. I’ve experienced that from all of the ladies here… but Dr B and her incredible staff, HAZEL…. These ladies are why I stay! Thank you for your service and for genuinely loving your patients enough to put up with them when they’re all, menopausal. 🤣
Seriously, thank you and HIGHLY RECOMMEND, if you want the short answer!
June 23, 2026
Unprompted review
Reply from Thrivelab
This absolutely made our day. Thank you for taking the time to share it. Dr. B and Hazel pour so much heart into their patients, and reading that you feel that care every single visit means the world to all of us. You're right that real connection matters, and it's something Dr. B and the whole team work hard to earn. We're so grateful you found your way back to her, and we promise to keep showing up for you with that same listening, that same patience, and yes, plenty of grace for the menopausal moments too. Thank you for trusting us and for recommending us so warmly.
With love,
The Thrivelab Team
I’m finally me again, and I’m thankful for that
From start to current, Dr. Garth and Maricarmen have been great to deal with. The time and focus they give makes me feel more than just a client. The communication and professionalism from both of them are second to none. This journey has been a great experience and I am loving the results. I have my energy back, and feel great again. The gym is meaningful again and I feel great. I’m finally me again, and I’m thankful for that
June 24, 2026
Unprompted review
Reply from Thrivelab
"Finally me again" might be the best thing we could ever hope to hear. Thank you for sharing it. Dr. Garth and Maricarmen genuinely care about the people they work with, and knowing you felt that focus and communication every step of the way means a lot to them. We're so happy the gym feels meaningful again and that your energy is back. That feeling of being yourself is exactly what this journey is about. Keep going strong, and know the whole team is in your corner.
Best,
The Thrivelab Team
10/10
This whole experience was so extremely easy and user friendly. The entire staff is kind and curious! I will recommend to everyone I know.
June 17, 2026
Reply from Thrivelab
Thank you so much for the 10/10. Easy and user friendly is exactly what we hope every patient feels, and we're so glad the team made you feel cared for along the way. Recommendations from happy patients mean everything to us, so thank you for that too. We're here whenever you need us.
Warmly,
The Thrivelab Team
And again
And again , feeling so happy with my hormones and the way my progress has improved . Thank you Thrive for this amazing opportunity to be part of a community that cares
June 23, 2026
Reply from Thrivelab
This makes us so happy to read. Thank you for sharing it. Feeling good in your own body and seeing your progress build over time is exactly what we hope for, and we're grateful you feel the care behind it. You're a valued part of this community, and we're so glad to have you with us. Here's to your continued progress.
Warmly,
The Thrivelab Team
Best Decision Ever
I absolutely love my provider! This has made such an improvement in my health. I’ve been with Thrive for two years and Brittany has found the sweet spot for my hormones. She tweaks when needed and answers any questions or concerns I have quickly.
June 22, 2026
Reply from Thrivelab
Two years with us, and we're so grateful for every one of them. Thank you for sharing this. Brittany really does pay attention to the details, and knowing she found your sweet spot and tweaks things whenever needed is exactly the kind of care we want every patient to have. We're so glad she's been able to make such a difference in your health, and we're excited to keep going with you.
Warmly,
The Thrivelab Team
Professional and Kind
My call was professional and informative. I was very pleased with all my questions being answered and appreciate the kindness and professionalism.
June 19, 2026
Reply from Thrivelab
Thank you so much for sharing this. Professional, informative, and kind is exactly the experience we want every patient to have, and we're so glad your questions were fully answered along the way. We appreciate you taking the time to let us know, and we're here whenever you need us.
Warmly,
The Thrivelab Team
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