I've been a Thrive member for over 10 years. I appreciate being able to purchase items that I either can't get at my local market or that I can get for less at Thrive. They are great when there's a pr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delicious, quality products. Transparent and honest. I found it little hard to navigate app while placing and reviewing my recurring orders, causing me to order products again that I really need yet.... See more
Company replied
Thrive Market always has been a good source of good food. Even though it is a bit expensive at times it is very nice to have the sales and free items from time to time! When I had an issues which deli... See more
Company replied
I had an issue with a FedEx delivery (they are unreliable in my area for on-time deliveries). My frozen box was all thawed out. Thrive Market listened to my concerns, and replaced the thawed out prod... See more
Company replied
Company details
Information provided by various external sources
We are on a mission to democratize access to healthy living. We hope you join us!
Contact info
United States
- thrivemarket.com
4.2
Great
7K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the Company
I love the Company, it's not like other huge companies. They donate a lot to the poor and needy, at one point I believe the CEO donated his salary for a year etc, It's a great company to support. The customer service is great, return process is great. Coupon codes that they randomly send are the best, and I love when I can get a free gift too. I just do not like the LGBTQ emails that come through during 'pride month'. The cu
February 3, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
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They are very understanding and…
They are very understanding and reliable to all their customers they serve and make sure that the customers needs are seen to and done correctly to make sure the customers are happy with the products they are buying
February 1, 2026
Unprompted review
Reply from Thrive Market
Thank you for your feedback. Your loyalty as a Thrive Market member is greatly appreciated.
Thrive Market is an amazing company…
Thrive Market is an amazing company with quality customer service. They have good sales and excellent product. I have been a thrive customer for years.
February 1, 2026
Unprompted review
Reply from Thrive Market
Thanks so much for your feedback! We really value your loyalty and are glad to have you as part of Thrive Market.
Customer Service was exceptional!
January 31, 2026
Unprompted review
Reply from Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Reply from Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
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Thrive Market is Great!
Thrive Market has great quality items, service and value. My healthy eating began with Thrive Market.
January 29, 2026
Unprompted review
Reply from Thrive Market
We appreciate you taking the time to share your feedback. Your continued support and membership with Thrive Market are truly important to us.
Thrive market has excellent products…
Thrive market has excellent products and excellent service.
January 27, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your feedback and for continuing to place your trust in us. Your ongoing support is truly appreciated, and we’re so glad you’re part of Thrive Market.
Annoying Auto Subscriptions
Super annoying auto-renewal process. Any orders become a subscription, so you have to turn off each item if you don't want more of it.
January 23, 2026
Unprompted review
Reply from Thrive Market
Hi Matt, we’re sorry to hear this was frustrating, and we appreciate you sharing your experience. Our recurring shipment feature is designed to make reordering easier, but we understand it can be inconvenient if it’s not what you expected.
We’d be happy to help review your account or walk you through managing or turning off subscriptions. Please reach out to us at help@thrivemarket.com, and our Member Services team will be glad to assist. Thank you for giving Thrive Market a try.
Thrive went above and beyond my…
Thrive went above and beyond my expectations when they resolved an issue I had with an order. Love thrive!
January 23, 2026
Unprompted review
Reply from Thrive Market
We appreciate you taking the time to share your feedback and for placing your continued trust in us. Your support means a great deal to us, and we’re happy to have you with Thrive Market.
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Quick to ship orders and very very…great service all around
Quick to ship orders and very very considerate about keeping me updated on everything with my order
January 16, 2026
Unprompted review
Reply from Thrive Market
We’re grateful that you shared your thoughts with us. Your continued support and membership with Thrive Market are very important to us.
Best customer service
The customer service was probably the easiest ever. Super easy and quick
January 20, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
AMAZING SERVICE!!! :)
The representative was understanding and determined to solve my issue. I appreciated it greatly!
January 19, 2026
Unprompted review
Reply from Thrive Market
Your support and feedback mean the world. We’re honored to have you as a member of the Thrive Market family—thank you for choosing to shop with us.
Reply from Thrive Market
Your feedback and continued trust mean everything to us! We’re so thankful to have you as part of the Thrive Market family!
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Thrive Market...a great place to shop
Thrive Market is one of the best places I know to buy high quality food at excellent prices, with fast delivery and excellent customer service. I often prefer their store brand products over the brand names, for quality and price. Overall, I get the impression that there's a very good group of human beings behind Thrive Market, not a faceless corporation.
January 16, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your feedback and for continuing to place your trust in us. Your ongoing support is truly appreciated, and we’re so glad you’re part of Thrive Market.
Great option
Customer service is helpful and the food and home options are what I like, at a fair price. It's a convenient way to get things that might normally take several stops.
January 17, 2026
Unprompted review
Reply from Thrive Market
We appreciate you taking the time to share your feedback and for placing your continued trust in us. Your support means a great deal to us, and we’re happy to have you with Thrive Market.
So Helpful
Through chat, Blake read my question and went beyond to help me with my situation.
January 16, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
Very helpful.
January 15, 2026
Unprompted review
Reply from Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
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This company has great customer service
This company has great customer service. I had a problem that needed to be fixed, and they are very professional and kindly resolved my issue.
January 14, 2026
Unprompted review
Reply from Thrive Market
Your support and feedback mean the world. We’re honored to have you as a member of the Thrive Market family—thank you for choosing to shop with us
So happy with thrive
So happy with thrive! Great customer service and superior products
January 13, 2026
Unprompted review
Reply from Thrive Market
We appreciate you taking the time to share your feedback and for placing your continued trust in us. Your support means a great deal to us, and we’re happy to have you with Thrive Market.
Reply from Thrive Market
We appreciate you taking the time to share your feedback and for placing your continued trust in us. Your support means a great deal to us, and we’re happy to have you with Thrive Market.
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