Thrivin Gymwear Reviews 

I had accidentally ordered two of the same item. Zandy diligently helped update my order that was about to ship and refund my account for the accidental item! Will be ordering again.

Hi, I would like to provide some feedback to Thrivin. I happened to receive a defective product, so I immediately sent an email about it. I received a really quick and excellent response, and there were no issues at all. They were eager to rectify the situation right away and offered sincere apologies. I greatly appreciate the company's approach; the defective product didn't bother me, as mistakes can happen to anyone. I was assisted by a representative named Lorence, and I appreciate the work he did to get everything sorted out. Now I’m waiting for my gift card and hope everything continues to go smoothly! Best regards, Aino

Today I wore the tshirt and the leggings they are amazing I am definitely going to re-order again soon !

I've made numerous orders from Thrivin and not once was i disappointed. They do what they promise,the quality is great, many colors to choose from, what i would ask kindly is that they should add more pastel and neutrals for the shorts.
Josie also helped me tons with my order, so fast,so kind and helpful,resolved my issue in minutes amazing person really and great company with respect to their supporters💖

Great customer service! They responded quickly, were friendly, and handled my issue professionally. Even though my leggings developed a defect, they offered a fair solution and made the process easy. I really appreciate their support and will definitely keep shopping with Thrivin.

My order was marked as delivered but I never actually received it. It was a stressful situation at first, and getting it sorted out took some back and forth with support.

That said, once my case reached the right person on their team (thank you, Karen!), they handled it really well - they reviewed everything carefully and sent me a replacement without any hassle. I really appreciate that they took the issue seriously and made sure I ended up satisfied.

Would recommend Thrivin, especially for how they stepped up when something went wrong.

The team quickly offered me two options: wait for the item to be restocked or choose a different one. I decided to replace it with another item that was more expensive, but to my surprise, they didn’t charge me the price difference. I truly appreciated their generosity and willingness to make things right.

The only suggestion I have is to improve communication. It would have been even better if I had been informed right away that the item was out of stock instead of having to contact customer support myself. That would have saved me time and unnecessary waiting.

Overall, I’m extremely happy with how everything was resolved. The outstanding customer service made a great impression on me, and I’ll definitely continue ordering from them. They make my favorite gym wear, and this experience has only made me appreciate the brand even more.

Special thanks to RENEE ✨

In the start it said delivered, but it was still not sent from China. But when it finally arrived, it’s super. This was for my daughter, and she is very satisfied.

⭐☆☆☆☆ (1 Star)

I really wanted to love Thrivin, but after multiple issues, I can’t recommend them.

My first disappointment was the shipping. It took much longer than I expected, which was frustrating from the start.

Then I had two separate pairs of bottoms fail in the exact same place…the inseam/inner thigh area. One was a pair of pants, and the other was a pair of shorts. In both cases, I had sized up, and both developed rips after the very first wear. For activewear, that’s incredibly disappointing.

Unfortunately, because of the lengthy shipping time and the company’s return window, I was told there was essentially nothing they could do since the items were outside their return period. Even though the issue was a clear product failure after one use, the focus was placed on the policy rather than the quality of the product.

To make matters worse, customer service later promised me a $20 off coupon as a goodwill gesture. I never received it.

At this point, it’s not even about the money. It’s about a pattern of poor follow-through. Between the slow shipping, two products failing after a single wear, being unable to receive a replacement because of the return window, and then not even receiving the promised coupon, I left feeling like customer satisfaction wasn’t a priority.

I don’t enjoy leaving negative reviews, but I believe people deserve to know about my experience before spending their money.

Super calitate. Ai recimand!

**Disappointing experience, eventually resolved**

I originally left a very negative review after purchasing leggings from Thrivin based on the sizing information provided on their website. Unfortunately, the leggings I received did not correspond to the measurements in their size guide.

When I contacted Thrivin, I was initially directed towards their standard returns process, which meant I had to pay €27 to return an item that I believed did not match the sizing information provided by the company.

I subsequently raised the issue of the return cost and had a number of emails back and forth with Thrivin. Initially, they offered 50% of the return shipping cost as a gift card, which I felt was an unsatisfactory response. After further correspondence, however, Thrivin eventually agreed to refund the full €27 return shipping cost.

I appreciate that they ultimately resolved the issue and refunded the money, and I think it is only fair to acknowledge that.

That said, the resolution took considerably more effort than I feel it should have. Had the return shipping cost been refunded when I first raised the issue, this would have been a much more positive experience.

So while I’m pleased that Thrivin ultimately did the right thing, the experience was unnecessarily frustrating.

I'm really happy with my order from Thrivin! Everything arrived quickly, and the quality is great. One pair of leggings unfortunately ripped when I first tried them on, but Thrivin team (Lorence) was super helpful and handled everything really quickly and professionally. The whole process was easy, and I really appreciate the great customer service. I'll definitely be ordering from Thrivin again!

They where super fast with the reply and changed my order with no hassles makes me definitely want to come back and shop with you’s

The worker assigned to answer my email, Nina, was totally understanding and immediately jumped to to help me. I was afraid I was gon a get a "sorry we cant do anything" but she and her team actually helped me get the size fixed on my order! It was a total sigh of relief for me. So grateful to Nina!!

I had a great experience with the Customer service agent Kenneth, who was able to solve a tricky issue with my return & refund process. I was really impressed that my case wasn’t just dropped or left unsolved especially because it was an unusual error. Great communication, quick responses and a happy ending! Thank you so much again, Kenneth! 😇

I had a refund issue with my order, and Joanna made the whole process incredibly easy and stress-free. She responded quickly, kept me updated throughout, and resolved everything smoothly and professionally. It's rare to receive customer service that's both efficient and genuinely helpful. Thank you, Joanna, for your excellent support—I really appreciate it. I wouldn't hesitate to shop with Thrivin Gymwear again!

Ronnie was amazing!!! They solved my problem Within 24hrs!! Great support!!

I contacted the costumer service and was very happy that they replied immediately. Plus my request was handled as well within 24h. So thank you very much!

Well, guess what, all the hype is real 🫶. I've ordered over and over again and I'm totally in love with the quality. Their customer service is impeccable, l had a few issues with a pair of leggings and Karen reviewed my concerns, responded back and forth numerous times and offered me a resolution in no time. Oh yes, I'm satisfied and l will continue shopping. This brand is the total go to and has delivered everything it promises. Thank you thrive and thank you again Karen 🙏

It was a bit confusing at first, because I bought something that was sold out. But the customer service helped me to get something available. The quality is good; the sizing is a bit smaller.