Thumper's Pet Supplies Ltd Reviews 313

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are delighted to have found Thumper's Pet Supplies! Brett and Laura gave us loads of helpful advice on pet nutrition before we even brought our puppy home and have helped us choose the most nutriti... See more

Rated 5 out of 5 stars

Laura & Brett offer an extremely professional business. They are always happy to answer any queries I have. The quality of food and treats available are excellent quality and I regularly get comments... See more

Rated 5 out of 5 stars

Great knowledge and genuine passion on all things dog related!!! Couldn’t recommend more 👍 They have helped me with knowing how to calm new puppies stomachs down after vaccinations through certain... See more

Rated 5 out of 5 stars

Excellent service and sensible advice I don't subscribe to the "review culture" and only give them when I genuinely have something to say. I cannot praise Thumper's Pet Supplies enough. Brett was... See more

Company details

  1. Pet Store

Written by the company

Bringing you a curated selection of the best, natural pet food and treats available in Bedford and beyond. We're passionate about quality care for our canine and feline friends, we set about ensuring we stock the best natural food and treats that are nutritionally rich, perfect in aiding our pets in living active lives


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing dog food

Amazing dog food. Having had a really fussy cavapoo for nearly 3 years this is the first food he has cleared the bowl meal after meal.

Superb service from Thumpers. Very knowledgeable staff and great quality.

October 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

5/5 for service

Amazing service and very knowledgable staff! Shane we only just found them!

All the best for the future!

May 29, 2024
Advertisement
Advertisement
Rated 5 out of 5 stars

Very helpful assistant

Very helpful assistant. Explained the benefits of raw food and the difference between brands.
Excellent range of natural chews…

March 25, 2024
Advertisement
Rated 5 out of 5 stars

Comes in a range of different flavours

Comes in a range of different flavours, very healthy and also very soft so an excellent treat to use whilst training. Really enjoying having our large bag dog food delivered and it was delivered without any problems. Items can be put in the freezer too. Keep up the good work! 🐕

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Dog treat

There was a slight confusion with the delivery, but answers to emails were very swift and helpful. Product very good my dog really enjoys them as a high value treat for training.

March 4, 2024
Rated 5 out of 5 stars

Great range of natural chews and food

I took one of my dogs and we received a very friendly welcome and great advice on natural chews for my power chewers.
There’s a great range of frozen dog food too which I’m going to move my dogs onto, plus a selection of dogs toys. There was no sales pressure, just very helpful suggestions which were backed with a clear understanding of dog behaviour and positive reinforcement training which was extremely useful. A great experience, highly recommended!

March 2, 2024
Advertisement
Rated 5 out of 5 stars

Fantastic all round service

Very fast and efficient delivery, have yet to use the meat, but everything looks fresh and well packaged. So far, extremely satisfied with service. Great to find somewhere local that is such great value and quality.

February 13, 2024
Rated 5 out of 5 stars

Good customer service

This super company is owned and run by passionate animal lovers, who have abundant knowledge of dog health and nutrition. Good, friendly advice in store and good delivery service.

January 24, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look