It's helping quite a bit with my son's psoriasis. I'm just ordering a 2nd pot because he's explained it does relieve the constant itching and has helped his skin calm down and definitely looks better.... See more
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Company details
Written by the company
Truly all natural skin care. Created for eczema and psoriasis, loved by all skin types.
Contact info
GL8 8HR, Tetbury, United Kingdom
- info@thunderbirdskin.com
- thunderbirdskin.com
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Smells like burning
Smells like burning. My partner has been using it daily for weeks now and no change. I used it on my psoriasis and ended up making it worse. Gutted.

Reply from Thunderbird Skin
I've applied it to a test patch on my…
I've applied it to a test patch on my elbow with plaque psoriasis for a couple of weeks now . The psoriasis looks worse if anything! Very disappointed.
Hands starting to look normal again
I’ve just tried the rescue balm, I have quite mild psoriasis that mainly affects my finger and knuckle joints but can looks very angry when it flares up. Two days of using this product and the redness is down and hands starting to look normal again. My only gripe is that it doesn’t smell great but at the same time any nice smelling lotion has always made my hands a lot worse. Its a thumbs up from me
Thank you Thunderbird!
I have suffered with serious eczema all around the body for 7 years now. I got prescription after prescription; they'd quickly solve the issue, but after a few days it'd flare up.
Last year I was getting desperate and looked for natural alternatives as the rash was growing onto my face. I found Thunderbird and gave it a shot.
A year later, the eczema intensity has decreased about 95%! The only advice I can give is that you should give it time; for me, I only saw effects after applying it day by day consistently after a week or so, unlike the prescription steroids, which act pretty much immediately.
Also, please take the 1-star reviews with a pinch of salt; they reflect people who don't realise that skincare products vary in effectiveness for different individuals.
Rescue balm caused my eczema to worsen…
Rescue balm caused my eczema to worsen sadly got full bubbles and sores after using for a while, It didn't happen immediately but after using for a while so becareful when trying it.
Was hoping this would help with red….
Was hoping this would help with red skin left by a long bout of eczema. Hasn’t helped. Much more red, sore and itchy. Also had times when skin was very dry and flaky like I hadn’t applied any cream! Im sure different people have different experiences but hasn’t worked for me! Sorry! 😔
Very good
We had contact dermatitis and this immediately assisted. It did not cure but greatly alleviated itchiness and dryness.
WOW WOW WOW
WOW WOW WOW! After fighting eczema on my face for 4 months, trying every viral high street brand, resorting to steroids, having to put my social life on hold.. I finally found the rescue balm! After one application my skin instantly felt less itchy, less sore, appeared less red and dry! The inflammation went down and after 2 days of applying this products I’ve finally got my face back! No more dry skin, no more burning sensation. THANK YOU THUNDERBIRD SKIN! This stuff is AMAZING! Already ordered 2 more for my family members to try! Amazing product, amazing service! Overall VERY HAPPY!!
Excellent balm for severe eczema
Easy to order. Prompt delivery. My severe eczema improved dramatically from the first use. My skin is mostly clearer than it has been for years with daily use of balm.
Early days of use but my eczema has…
Early days of use but my eczema has reduced substantially in two weeks.
Bad reaction to product, zero accountability
I had a clear adverse reaction to Thunderbird Skin’s Rescue Balm. Within minutes my skin became bright red and intensely itchy. I washed it off immediately, but the reaction persisted and I had to take an antihistamine.
I contacted the company promptly and explained the situation politely. The response I received was dismissive and concerning.
I was told: “Just because a new treatment hasn’t performed a biblical miracle on your skin overnight doesn’t mean it isn’t working… Be patient (seriously, give it at least 4 weeks).”
I was also told that the reaction was likely due to steroid overuse, despite the fact that I do not use steroid creams.
Rather than acknowledging a possible product reaction or prioritising skin safety, I was advised to “push through” and continue using a product that had already caused visible inflammation. A refund was refused.
I have never experienced this level of patronising and unsafe guidance from a skincare company. Advising customers to continue using a product after an acute reaction, while dismissing their account and refusing a refund, is not responsible practice.
Based on my experience, I would urge caution before purchasing from Thunderbird Skin.

Reply from Thunderbird Skin
A true repair cream that has restored…
A true repair cream that has restored my skin, thank you. I wish this product was sold in Sweden so I wouldn't have to wait for customs to clear it.
Not great at all
Not great at all. Far better products on the market. Had eczema my whole life. Burns and stings when applied.
Not the best
I bought this cream hoping it would cure my psoriasis but it made it look very red and inflamed , I tried it for a week and couldn’t believe how bad my psoriasis looked since using it , it was bright red blotchy patches on my elbows and arms , I stopped using it immediately. Was very disappointed really thought it would be a miracle balm
The balm is bad but the customer service is far worse…
Unfortunately the balm did not work for me. That’s fine and not the reason for the negative review. I returned the product due to the reaction and they did not care to ask what my reaction was or what they can do to help. They just told me that I need to send it back at my own cost. When they received it back, they went to lengths to try and make my refund ineligible. They then tried to charge me more than what was advertised on their website for them to send it back. When they received my chargeback from my bank they turned nasty and played the blame game. Not professional at all and will not recommend the balm or the company to anyone. Avoid companies like this - will do anything to keep your money. Phil from “customer service”needs further training

Reply from Thunderbird Skin
Brilliant stuff!!
Love this. Works perfectly to calm down the dermatitis that I occasionally suffer from. Quite hard to use as it is very solid and needs warming between your hands before applying, but once you get the hang of it, it goes well and is easily absorbed
I bought this for my eczema to soothe…
I bought this for my eczema to soothe and repair the skin, it did the opposite and made my arm itchier. I tried again a few months later to see if it was the balm and again had another flare up.
The product is also overpriced.

Reply from Thunderbird Skin
My Daughter has very sensitive skin and…
My Daughter has very sensitive skin and can have flare ups at any time, quite often caused by soap products, but heat also and I even think some things that she eats, she came home the other week screaming in pain due to the itching on the back of her legs, they were red raw, I ordered this cream to try as we have tried many others!! When it arrived a few days later her legs were really bad, very sore and dry, within half an hour of putting this on she said her legs felt better, and within 3-4 days her skin had returned to normal! It really has been great, my only negative in the smell is not the most pleasant, but I assume that is because they don’t add any unnecessary fragrance to it, but that is a small price to pay for the excellent results
Fantastic balm
Fantastic balm! Soothing and gently repairing sensitive and dry skin, earth friendly 💓. I am so pleased with the results and very grateful. Thank you so much.
Not for me.
I was bought a tin as a Christmas present by my husband as I'd been bombarded with the ads and like most people with chronic eczema I'll try anything!
I'm not really a fan, I'm afraid. The grainy texture is a bit grim, and although there are instructions on the website for melting it in a water bath etc I don't think that's what most consumers are expecting to have to do when they buy a product.
During normal use, it very quickly melts into an oil, so I can't get a big blob on my finger and take time dabbing it onto all my inflamed patches, as it melts into dripping oil within seconds.
I haven't noticed any improvement to my eczema after consistent use of this product, so sadly it hasn't worked for me.
The tin is a good size, it's a bit overpriced but there are usually offers available... However not worth the money in my opinion I'm afraid.
There are other similar "natural" products out there that have worked better for me and are a lot more pleasant to use.

Reply from Thunderbird Skin
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