THURROCK FIRE AND SECURITY Reviews 5

TrustScore 3 out of 5

3.0

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Company details

  1. Security Equipment Store
  2. Furniture Store

Information provided by various external sources

Your local fire and security specialists


Contact info

3.0

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Bad after sales customer service

Unfortunately after receiving really good service during quotes, installation and initial aftercare, 18 months later their customer service and aftercare is appalling.
We need an alarm reset and engineer visit but no one replies to my messages and they have left us stranded with an alarm that we can't use.
I've had to find another local company.
Best to stay clear if you want a decent after sales service!

August 25, 2020
Unprompted review
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Rated 5 out of 5 stars

100% Recommend

Reliable, helpful and efficient. All of the staff that I have encountered have been 10/10, they helped me to get the best product for me and my budget. Unlike other companies I didn’t feel that they were just out to sell me their most expensive product but that they actually gave me the best product for what I wanted. Would 100% recommend.

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Turned up on time they were very friendly professional and tidy, even took the time to guide me through using the alarm
Highly recommend!

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service, very polite guys, great VFM

Excellent service, very polite guys and good value for money. They explained everything in non geek language. Tested my fire alarm and house alarm and removed a fault that had been bugging the system for a while.
They were happy to keep my existing system running so no over the top push to change to something newer. I would definitely recommend Jamie and his team.

January 8, 2019
Unprompted review

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