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3.7
5 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I purchased from them in March and although I forgot to add on the postage they still posted them to me arriving within two weeks. Brilliant service and trusting too which is very unusual.
I have previously ordered 9 times and received Thyroid S with no problems.
The last time it didn't get to customs according to Australia Post. Everytime I asked Siriya to investigate, the reply was to wait. So after 5 weeks of waiting I filed a dispute with my credit card and got a refund. I never found out what the problem was. Customs didn't contact me to say there was a problem. The label they put on it stated that it was a gift of very little value. This was completely false as I purchased it for $262AUD They only offered me a partial refund for something I never received.
Reply from thyroid-s.shop
Hello Carolyn Berry, According to updated tracking detail, you package was hold by your customs, and have never return to us. We ask you to wait, or contact your customs, as they may require you to pay import taxes, that you have to responsible for. Finally, you open a dispute to your bank, not to pay the product cost and shipping cost, and you got a refund back to your credit card (according our payment gateway informing us, and we already informed you about this). Our price is USD165/bottle, including shipping cost, not $262.
Becca who reviewed thyroid-S shop sounds like an insufferable C.U.N.T they are very nice and professional they are prompt in email replies and ship in a timely manor
Reply from thyroid-s.shop
Hello Jordan, thank you very much for your review.
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