Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Amazing Service! I booked a hotel and had a few specific requirements for the room, but I wasn’t sure how to check this on the website. I contacted an agent and received a very quick reply, eve... See more
We booked the Sonu Nigam concert and a Hotel stay. Both booking procedures went very smoothly and the team at Ticketbox were very proactive. For the Hotel stay, after booking via the website, I... See more
I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡 She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to custom... See more
Company details
Written by the company
Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.
Best booking platform
We are ready to give you a dedicated and best service.
Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.
Contact info
United Docks 1, Floor 2, Port Louis, Mauritius
- +2302146464
- chat@ticketbox.mu
- ticketbox.mu
The best hotel deals is right here!
4.6
Excellent
538 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking(Villa)
I wanted to book a villa, but unfortunately was unable to. The ticketbox.mu team assisted me very quickly and the booking was done in no time. I highly reccomend. Thank you.
February 25, 2025
Unprompted review
5⭐️ for Ms Reshma
Greetings. It was a real pleasure to liaise with Ms Reshma. She is very friendly and performs her duty in a professional manner. She has done her level best to meet my expectations. I am really delighted that she did her best. I am pleased with her service and valuable support.
She gets a 5⭐️ for her dedicated commitment. Kind regards Rajeev
February 24, 2025
Unprompted review
First time booking via TicketBox
This was my first time booking via TicketBox, and I must say it was the smoothest booking experience I've ever had! Everything was seamless. Thanks to Mr Chundun for his assistance.
February 17, 2025
Unprompted review
Thank you…
Nushrat you did a great job from scratch.
I was looking for a hotel last min and you made it happen .
All went well .
Thank you for very quick respond .
February 15, 2025
Unprompted review
Professional work
Hello
Recently booked a hotel through ticketbox and my experience was generally posistive.Mr Chundun managed all my reservation swiftly, truely appreciated his professionalism..
Highly recommend Ticketbox.
February 14, 2025
Unprompted review
The team was very responsive and…
The team was very responsive and professional
Thank you again Team Ticketbox
February 14, 2025
Unprompted review
AMAZING EXPERIENCE
The hotel staff was so welcoming. From the tasty food to the activities and the room service, there was much to choose from. We were able to extend our checkout time from 2pm to 6pm without being charged. Could not ask for me. SO WORTH IT.
February 4, 2025
Unprompted review
Had a very easy and quick servjce…
Had a very easy and quick servjce provided by Reshma. Very humble and professional lady. Will surely reach out for ticketbox again.
February 13, 2025
Unprompted review
good experience
The waiting time for confirmation was quite long. otherwise all good.
February 3, 2025
Poor service for rescheduling my stay…
Poor service for rescheduling my stay at Radison Blu. Hotel was keen to reschedule but Ticketbox made things difficult.
February 5, 2025
Excellent service
Reshma was responsive and delivered very good service. It was a pleasure dealing with her.
February 7, 2025
Unprompted review
It is my first time booking with ticket box and i must say they responded to me very quickly. I was very satisfied with the service of miss/mrs neha. Thank you for the quick service provided.☺
It is my first time booking with ticket box
February 6, 2025
Unprompted review
Very reactive
Very reactive, very nice over the phone and helpful.
Thank you for assisting during the process.
February 5, 2025
My first time hotel booking with…
My first time hotel booking with Ticketbox.mu. Very satisfied! Excellent customer service. Quick and efficient. Neha has been very helpful and highly competent. Would definitely recommend it
February 2, 2025
Unprompted review
Quick service & very trustworthy
The service is very fast this is the fastest service I’ve ever got 💯 Ticketbox is number one
February 3, 2025
Unprompted review
Thanks to Neha for your help for my…
Thanks to Neha for your help for my booking it's my first time I booked on ticketbox.mu and it was amazing, And listening to clients request...
Wish u all the best
January 25, 2025
Unprompted review
Highly recommended!!!
Highly recommended!!!
Specially Mr Chundun thank you very much !!
January 31, 2025
Unprompted review
Kind staffs
Kind staffs
Very good approach
Rapid service
Fully recommended
January 31, 2025
Unprompted review
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