Ticketcharge Reviews 81

TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

i was disappointed to find out that the tickets you are selling are not in your possession which means you do not instantly get your tickets after paying. guarantee tickets in time for event sounds go... See more

Rated 3 out of 5 stars

I've ordered tickets from other services in the past and have received physical tickets. We've kept these tickets as souvenirs. Ticketcharge sent us pieces of paper to be used as tickets, and told me... See more

Rated 3 out of 5 stars

Everything was fine, pretty easy navigation and user friendly interface, easy to search and find what you need. Actually I'm happy with service But, very high service fee and I had to print tickets... See more

Rated 2 out of 5 stars

I tried to buy tickets for my daughter and husband to see Neil DeGrasse Tyson in Seattle on November. It was impossible to get the on Ticketmaster's website, so I called Seattle Theater Group - becaus... See more

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2.3

Poor

TrustScore 2.5 out of 5

81 reviews

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Rated 3 out of 5 stars

Ok, but...

Everything was fine, pretty easy navigation and user friendly interface, easy to search and find what you need. Actually I'm happy with service
But, very high service fee and I had to print tickets... it's already 21 century but I still have to print ticket!
Why not to create app to download tickets and use barcode to enter?!

January 29, 2017
Unprompted review
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Rated 1 out of 5 stars

Company made an error on my ticket times and won't correct it

I ordered tickets on line- did not complete the order the first time as I had to confirm with others so the company sent me an email reminding to finish my order and I did. Right after I finished and looked at the confirmation I saw the time had changed from 1:00 to 6:30 and since it is a Sunday and I am taking children it doesn't work well. Several emails and phone calls to them but they "can't do anything about it". Will never order from them again!

January 28, 2017
Unprompted review
Rated 1 out of 5 stars

Overpriced

Paid $293 for $70 worth of tickets
There was only one ris from the top of the tier brhind us
This was the worst seats I have ever purchased
Will not buy from you again

January 28, 2017
Unprompted review
Rated 5 out of 5 stars

First timer

Haven't been to concert yet, a little nervous about buying the tickets online don't seem real. A little hesitant!!! Bought as a gift, won't be going to concert wife is. Hope it turns out good.

January 27, 2017
Unprompted review
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Rated 3 out of 5 stars

Concert tickets ,

Hello I tried to purchase tickets on line .. Website jammed up had to call was not confidant of the order but in the long run I have my tickets .. Guess they could make the site a little more user friendly..

January 27, 2017
Unprompted review
Rated 4 out of 5 stars

Satisfied

Only complaint I had is I bought tickets and they called me an told me they weren't actually available. They accommodated me... but still not what I wanted. They kept me informed etc. but almost felt like a bait and switch tactic. Just saying.

January 27, 2017
Unprompted review
Rated 1 out of 5 stars

Trible price... you guys

Trible pricing.......you guys charge me 188 $ for 45$. Pink Martini concert.... That is real rip off...
2 ticket total I paid 378 $
Instead off 90$
Never ever from you guys again...

January 27, 2017
Unprompted review
Rated 1 out of 5 stars
Ticketcharge logo

Reply from Ticketcharge

Hi Kip,
We are sorry to see you had a negative experience with our company. I have dispatched in investigation into what happened with your order as there are multiple parties involved besides our marketplace. We will get back to you with a resolution. We appreciate your patience.

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Rated 2 out of 5 stars

Scam

At the last minute they switched good seats for lousy seats and I had to remind them twice to send the tickets.

January 27, 2017
Unprompted review
Ticketcharge logo

Reply from Ticketcharge

Hi Kip,
We are sorry to see you had a negative experience with our company. I have dispatched in investigation into what happened with your order as there are multiple parties involved besides our marketplace. We will get back to you with a resolution. We appreciate your patience.

Rated 3 out of 5 stars

Just Ok

Actually thought I was on the Theater website directly. Didn't carw for the fees and additional cost at the end of the process.

January 27, 2017
Unprompted review
Rated 3 out of 5 stars

A bit much

I had no issues buying my tickets from here but a service fee of 10.50$ per ticket is crazy when it is just an emailed ticket. If it was mailed I understand but not for email. Also ticket prices were 10$ per ticket higher than ticket master. Only reason I didn't buy there is the site was under maintenance.

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

Chicago

Excellent choice to purchase tickets. Looking forward for this concert.

January 27, 2017
Unprompted review
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Rated 3 out of 5 stars

Ummmm

Everything was great except I paid extra to receive "real" tickets in the mail and instead received the same tickets that I could have printed myself.

January 27, 2017
Unprompted review

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