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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user experience, finding it fantastic and enjoyable, with many highlighting the engaging and interactive nature of the attractions. People frequently mention the excellent exhibits, the variety of offerings, and the overall quality of the visits, often recommending them to others. However, some people were dissatisfied with the location, finding it inconvenient or difficult to navigate. There were also occasional issues with staff, with some reviewers describing them as less than enthusiastic or unhelpful, and concerns were raised about long queues and the perceived high price of tickets or additional services.

What people talk about most

Location

People report ambiguous experiences with location. Many reviewers praise specific locations, highlighting... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the online services and... See more

Staff

Consumers have ambiguous experiences with staff. Many reviewers praise the staff for being helpful, kind, and... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found prices to be fair, with some noting... See more

Product

Users describe ambiguous interactions with product. While some reviewers praised specific items like the... See more

Based on these reviews

Rated 4 out of 5 stars

Overall the trip went well and as advertised. The gardens were outstanding. Only downside was the meeting location at the airport. It is located at the far end of the terminal whereas the loading area... See more

Rated 4 out of 5 stars

Our experience was fantastic, until when at the very top of the dome, outside, we heard an alarm going off. I thought it was a crane on another site but my husband heard that we needed to evacuate t... See more

Rated 4 out of 5 stars

Had a gesture time st the Paradox Musuem. The exhibits big or small were well thought out and fun.The queuing was a nuisance but it is quite popular and it's obvious that great efforts are put in to... See more

Rated 4 out of 5 stars

- Incredible collection of Ancient Greek items. Gorgeous physical space overall. - Roomy cloak room to leave bags. - Could be improved: more staff attending lines and at the cloak rooms. Despite n... See more


Company details

  1. Travel Aggregator
  2. Event Ticket Seller
  3. Travel Agency

Written by the company

We simplify the process of travel planning by helping you discover the best things to do and explore a city effortlessly with personalized travel suggestions, all in one place


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Staff on the entry cheats

On the entry staff photograph us with explanation it's free photos. On exit they are asking for 27 pounds for images. It's shame to organise business on this way.
Also all experience wasn't so spectacular. Glasses was dirty and make difficulties for personal photographing.

April 8, 2026
Unprompted review
tickete logo

Reply from tickete

Hi Ida,

We’re really sorry to hear about your experience, this is certainly not the kind of situation we want for our customers. The concern around the photos is disappointing to hear.

We’d like to look into this further with the attraction. Could you please share your booking ID with us at support@tickete.co so we can investigate and assist you better?

Appreciate you bringing this to our attention.

Warm regards,
Team tickete

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Rated 5 out of 5 stars

There was so much to see and do

There was so much to see and do. We spent almost five hours and only saw a fraction of the exhibits. It started getting a bit crowded in the afternoon, but it was still manageable. My six-year-old loved it.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Keukenhof is truly breathtaking

Keukenhof is truly breathtaking, with millions of vibrant flowers arranged in stunning, artistic displays.. The park feels like a living painting, where tulips, daffodils, and hyacinths create endless wawes of color. Walking through the gardens is peaceful and inspiringd, with beautifully designed paths and scenic spots at every turn.

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

Not a good time for a fire alarm to go off!

Our experience was fantastic, until when at the very top of the dome, outside, we heard an alarm going off. I thought it was a crane on another site but my husband heard that we needed to evacuate the building. We unfortunately did not get to see everything that we wanted to see because of this. I hope to be able to return to do this another time.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great trip to Keukenhof

We had a few hiccups securing our actual physical tickets at the train station as instructions were not clear, but once that was sorted we had a lovely time, starting with the bus trip to the gardens where we were driven by a super bus driver called Sylvia. She was fantastic- a five star person! The gardens were absolutely beautiful and we are so pleased we made the effort to go see them.

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent attraction

Excellent attraction. I prefer this viewpoint to the other sites because of its history as well as the incredible 360degree views. Very fairly priced. We didn’t have to wait long at all to go in (we were in within 15-20mins). Overall a wonderful experience that I would not miss!

April 4, 2026
Unprompted review
Rated 2 out of 5 stars

The way MOMA treats Van Goghś masterpiece...

The way MOMA treats Van Gogh's masterpiece is disrespectful, in the chaos of tourists totally ruined my experience make impossible to enjoy the magic

April 5, 2026
Unprompted review
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Reply from tickete

Hi Vladimir,

Sorry to hear your visit was impacted, especially when trying to enjoy Van Gogh’s work. We understand how frustrating the crowds can be.

MoMA can get quite busy at peak times specially during Easter break, but your feedback is noted and appreciated. If you visit again, early or late hours tend to be quieter.

If we can help further, feel free to reach out at support@tickete.co.

Regards,
Team tickete

Rated 5 out of 5 stars

Responsive, kind, competent

I bought tickets for a venue, these tickets were not refundable and no rescheduling was allowed. However, the Tickete.co team efficiently and pleasantly changed my tickets because I chose the wrong date by accident. They deserve all the praise - kindness and professionalism which go hand in hand is very rare these days. Thank you again!

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Bay Gardens and Domes visit

The whole visit to the gardens and Domes was an amazing event, we spent such a lovely time exploring the Flower and Cloud Domes, so much to see and experience. Would highly recommend to anyone visiting Singapore.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Friday

This was an amazing day. I finally got to see the monkeys swing from branch to branch, the tiger showed his beautiful face, and the bear back side (he as running back in the cave). I gain courage to walk through the kangaroos path.

April 3, 2026
Unprompted review
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Rated 2 out of 5 stars

Don’t buy online if you are EEU citizens!

We decided to buy the tickets because of the line in the museum; but there is no possibility of reservation for EEU members online (free tickets), so we had to pay the entrance even if we are all EEU citizens. This is totally unacceptable

April 1, 2026
Unprompted review
tickete logo

Reply from tickete

Hi Bruna,

We completely understand your frustration. While we’re glad you were still able to visit, the availability of free tickets can be limited and, unfortunately, that’s beyond our control.

We hope you still had a pleasant experience overall.

Kind regards,
Team Tickete

Rated 2 out of 5 stars

Spamming for storing details and…

Spamming for storing details and reviews.

April 2, 2026
Unprompted review
tickete logo

Reply from tickete

Hi Battornarak,

We’re unable to locate your booking at the moment. Please feel free to email us at support@tickete.co with more details about the issue, and we’ll be happy to assist you.

Kind regards,
Team Tickete

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