Ticket Liquidator Reviews 

940
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing tickets is fast, convenient, and very user-friendly. Many people also appreciate receiving their tickets quickly and finding fair prices for great seats. Consumers often praise the smooth checkout process and clear communication regarding their orders. However, some people mentioned that customer service was unhelpful when they needed assistance with accidental order mistakes or ticket changes. Others also expressed frustration about delayed ticket delivery times right before events and unexpected additional costs. A few reviewers noted difficulties reaching support teams when problems arose with their purchases.

What people talk about most

Order

Users describe ambiguous interactions with order processes, as many reviewers experienced quick delivery and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is very user-friendly,... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the platform for offering fair,... See more

Customer service

Customers had ambiguous experiences with customer service regarding ticket issues. While some reviewers... See more

Website

Consumers find website to be ambiguous, while some praise the easy purchasing process and competitive pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found tickets at good value. But it took a while because it’s kinda hard to use the map and listings at the same time.

Company replied

Rated 4 out of 5 stars

Person who assisted me was great. Explained everything and helped make the whole thing easy

Company replied

Rated 4 out of 5 stars

The prices were ok. I think the third party sellers should indicate if seats are aisle seats.

Company replied

Rated 5 out of 5 stars

First time using Ticket Liquidator to purchase Bow Wow tickets. The price was cheaper than ticket master. It was very easy, they were very informative through email and text about my tickets. The tran... See more

Company replied


Company details

  1. Event Ticket Seller
  2. also in
  3. Hobby Store

Written by the company

Since 2003 Ticket Liquidator has provided sports, concert, and theater fans access to the largest inventory of tickets at reasonable prices. Tickets are listed by thousands of carefully vetted professional ticket-selling companies, all backed by Ticket Liquidator’s 100% Money Back Guarantee. And with 7-day-a-week customer service, Ticket Liquidator is here to help you find the seats you want at the price you need for the event you can’t miss.


Contact info

4.1

Great

TrustScore 4 out of 5

940 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(940)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the beginning everything went well…

From the beginning everything went well or as was expected. I definitely recommend.

October 29, 2026
Ticket Liquidator logo

Reply from Ticket Liquidator

Thank you for your feedback! We're delighted to hear that everything went as expected from start to finish. Your recommendation means a lot to us, and we truly appreciate your support. We hope you have an amazing time at your event!

Rated 5 out of 5 stars

Great prices

Great prices, had the arena layout, would buy from again

October 20, 2026
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Reply from Ticket Liquidator

Thank you for your review! We're glad to hear you found great prices and that the arena layout helped with your purchase. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Smooth delivery

Order was easy, delivery on time, communication consistent.

October 20, 2026
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Reply from Ticket Liquidator

Thank you for your review! We're glad to hear the ordering process was easy, your tickets were delivered on time, and that our communication kept you informed throughout. We appreciate your support and hope you have an amazing time at the event!

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. I have trust issues with them. They won't release my tickets to me!
I bought 6 total tickets and they have only released 2 and they say they will release them but why do it for some and not others for same concert? Doesn't this sound suspicious? Will never use them again!

October 7, 2026
Unprompted review
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Reply from Ticket Liquidator

Thank you for your follow-up. While one of your orders has already been delivered, please note that tickets on our exchange may come from multiple independent sellers, and each seller can have a different delivery timeline. For Orders #54494551 and #54494477, the tickets are still within the seller's listed delivery window and are expected to be delivered by the estimated delivery date shown on your order. In some cases, tickets may be released sooner, but most are not made available until the seller's on-hand date. We understand that waiting for tickets can be frustrating, and we sincerely appreciate your patience and understanding. Our team will continue to monitor your orders to help ensure delivery before your event.

Rated 5 out of 5 stars

Easy purchasing

Easy purchasing, fair pricing, solid % cashback through Capital One

October 15, 2026
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Reply from Ticket Liquidator

Thank you for your review! We're glad to hear you found the purchasing process easy and the pricing fair. It's great to know the Capital One cashback offer added even more value to your experience. We hope you enjoy your event!

Rated 5 out of 5 stars

Great experience I use you all the time…

Great experience I use you all the time for my ticket sales

October 19, 2026
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Reply from Ticket Liquidator

Thanks for being a loyal customer! We're glad you keep choosing us for your ticket purchases. We appreciate your support and look forward to helping with your next event. Enjoy the Game!!

Rated 1 out of 5 stars

Wrong day?

I inadvertently selected the wrong day, and I'm stuck with the tickets. I understand that's in your policy, but honest mistakes happen, and I'm disappointed that customer service wasn't able to help.

October 19, 2026
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Reply from Ticket Liquidator

We're sorry to hear you purchased tickets for a date other than the one you had intended. We understand mistakes can happen and appreciate how disappointing this situation can be. While we're unable to offer refunds, cancellations, or exchanges for orders placed with incorrect event details, all order information and terms and polices are displayed for review and confirmation before the purchase is finalized. We appreciate your feedback. If you need further assistance, you may call us at (860)768-9263. Our team is available daily from 10:00 AM to 9:00 PM EST

Rated 5 out of 5 stars
Ticket Liquidator logo

Reply from Ticket Liquidator

Thank you for your feedback! We always try to make the ticket- buying experience as easy as possible and always strive to provide efficient delivery. We hope you enjoy the concert!!

Rated 5 out of 5 stars

Every time I’ve used the service it’s…

Every time I’ve used the service it’s gone very well. No issues thus far.

August 22, 2026
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Reply from Ticket Liquidator

Thank you so much for your continued trust and support! It means a lot to hear that every experience you've had with us has gone smoothly. We're grateful to have you as a returning customer and look forward to helping you make even more great memories at future events!

Rated 5 out of 5 stars

It was a very pleasant day with doc and…

It was a very pleasant day with doc and his family

September 23, 2026
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Reply from Ticket Liquidator

We're happy to hear you had a pleasant day at your event with friends and family!! Thank you for sharing your experience, and we appreciate the opportunity to be part of your special event.

Rated 5 out of 5 stars

I have been using Ticketliquidatar for…

I have been using Ticketliquidatar for years and I have never had a problem.

September 22, 2026
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Reply from Ticket Liquidator

Thanks for being a loyal customer! We're thrilled to hear you've been using Ticket Liquidator for years without any issues. Your continued trust means so much to us, and we truly appreciate your support. We look forward to helping you create many more great event memories!

Rated 2 out of 5 stars

I bought a ticket for $ 99 and it…

I bought a ticket for $ 99 and it says that I now have a $40 ticket. Also it is so small on my phone I cannot see what's written below the bar code and can't enlarge or copy it into my email. Please respond and help me with this. Thank you

September 11, 2026
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Reply from Ticket Liquidator

Thank you for your feedback. We'd like to clarify that we are a secondary ticket marketplace, where tickets are listed and sold by individual sellers. Because of this, ticket prices can vary from listing to listing and may be above or below the original face value. We provide multiple disclosures throughout the purchasing process advising customers of this. We understand that discovering a lower face value on the tickets can be disappointing, and we appreciate your perspective. However, customers are able to review the ticket price and order details before completing their purchase, allowing them to make an informed buying decision. One you print the ticket you will be able to view it better. We appreciate your feedback and thank you for sharing your experience with us.

Rated 5 out of 5 stars

Got Tickets fast!

Shopped tickets and received them within minutes

September 8, 2026
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Reply from Ticket Liquidator

Thank you for your review! We're glad you found the ticket shopping process easy and that your tickets were delivered within minutes. We appreciate your support and hope you had a fantastic time at the game!

Rated 1 out of 5 stars

I needed to separate the two tickets…

I needed to separate the two tickets and they were unwilling to help me. This cost me a lot of hassle and money.

September 6, 2026
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Reply from Ticket Liquidator

Thank you for your review. Upon reviewing your order, we confirmed that our team assisted you by providing instructions on how to transfer a ticket to another person. We strive to provide accurate and helpful support in every interaction and appreciate the opportunity to clarify the assistance that was provided. Thank you for your feedback.

Rated 5 out of 5 stars

No problems

No problems! Good service

August 16, 2026
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Reply from Ticket Liquidator

Your feedback made our day! We hope you enjoyed your event. Thank you for sharing your experience!

Rated 5 out of 5 stars

Capital One gave me 30% cash back on my…

Capital One gave me 30% cash back on my purchase

August 22, 2026
Ticket Liquidator logo

Reply from Ticket Liquidator

Thanks for taking the time to share your experience! We hope you enjoy the event and look forward to servicing you again soon!

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