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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers found the ticket management and overall user experience to be seamless and efficient, praising the ease of accessing and using their tickets. The staff at various venues were frequently highlighted as wonderful, kind, attentive, and helpful, contributing to an enjoyable experience. People also appreciated the excellent organization and atmosphere of the events. However, some customers were dissatisfied with the pricing, finding it expensive for various reasons, including comparison to other events and additional fees. There were also occasional issues with event planning, such as incorrect start times leading to missed performances, and long wait times for merchandise. A few people also noted difficulties with venue entry, including long lines and confusion with security checks, and some found the seating arrangements or crowd behavior to be disruptive.

What people talk about most

Service

Clients share ambiguous opinions on service. Some reviewers praise the excellent service, highlighting... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the process of purchasing and... See more

Location

Reviewers mention ambiguous feedback about location. Some customers praise specific venues as phenomenal,... See more

Staff

People report ambiguous experiences with staff. While many praise the helpfulness and professionalism of... See more

Price

Users describe negative interactions with price, frequently citing outrageously high costs for tickets and... See more

Based on these reviews

Rated 4 out of 5 stars

Ticket management for the show was good - no surprises. However I also bought parking and that was not available through ticketmaster - simply said not available. I only got an email the day before fr... See more

Rated 4 out of 5 stars

It was a nice time out, but for a fan event there was not much for fans to engage. It was like going to a team practice. It would have been nice to do a meet and greet for kids (13 and under), or even... See more

Rated 4 out of 5 stars

It's nice to be able to order tickets from my couch and not to have to line up outside the venue to buy tickets like back in the day. I would have rated 5 out of 5 were I able to buy a SINGLE FRONT R... See more

Rated 4 out of 5 stars

Josh Ross' performance was great! We did not enjoy the opening act at all. I would consider Josh's music on the edge of pop and Chandelier's music is honky-tonky old style. He seemed to... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I had a great seat but I couldn’t see the show. Everybody stood up. Wrong venue for a dance party.

Maybe counsel the artist to select an appropriate venue. The QE Theatre is not a dance barn. More fitting would have been Rogers Arena, with space in front of the stage for dancing. The audience was invited to dance, so everyone stood up. Of course, there is no room to dance, so the 10 percent of people who actually wanted to dance forced the rest of us to stand up if we wanted to see the performance. I love David Byrne but I am horribly disappointed. I left after 4 songs.

April 4, 2026
Unprompted review
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Rated 4 out of 5 stars

It's nice to be able to order tickets from my couch!

It's nice to be able to order tickets from my couch and not to have to line up outside the venue to buy tickets like back in the day.
I would have rated 5 out of 5 were I able to buy a SINGLE FRONT ROW TICKET. It's really unfair to restrict front row purchase to a minimum of two tickets!!

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ticketmaster app always a nightmare before a show

The show was great but to get the ticket never worked with the google wallet thing, why does it have to be so complex, just send the tickets by email with code bar or QR code like before.

It is getting worse every time, my last concerts too I had to end up at the ticket office, the ticketmaster app is always trouble with loging in, turning in circles forever, very bad integration with Android. Now with the google wallet even worse.

Not to say that ticketmaster is encouraging scalpers, letting them legitly reselling tickets, it is terrible.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

Good but not great

It was a nice time out, but for a fan event there was not much for fans to engage. It was like going to a team practice. It would have been nice to do a meet and greet for kids (13 and under), or even press questions kids could ask the players before or after the game. It was like being at the game where the ones that pushed the most and jumped in front of little kids got the most items. There was no way for the average person to know how to sign up to get on the ice with the players.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I am Consistently pleased with every…

I am Consistently pleased with every interaction with Ticketmaster.ca. From searching Artists, selecting Venues, viewing seating options, purchasing and sometimes transferring tickets. Thank you for keeping pricing comparable and the positive results every time through Ticketmaster.

April 3, 2026
Unprompted review
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Rated 4 out of 5 stars

We initially bought tickets to see Prof…

We initially bought tickets to see Prof and That Mexican OT and then found out the night of via social media posts that That Mexican OT couldn’t make it through the border, I thought maybe Ticketmaster would have sent an email or notification regarding that, it was disappointing only seeing one of the artists you thought you were going to see, especially for $105 a piece. Prof was amazing however, I would definitely go to see him again in concert one day. The Burt, as always, is a phenomenal venue.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Such an amazing experience

Such an amazing experience! Watching my favourite movie with a live band and a very interactive audience! I highly recommend this experience for all!!

April 2, 2026
Unprompted review
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Rated 2 out of 5 stars

Very unprofessional the way meet n greet,VIP was set up.

Very unprofessional the way VIP and meet and greet were set up. The workers doing registration and name tags were not informative. I paid a lot more for meet and greet and missed it as there wasn't a specific person handling VIP's. Staff for price is right brushed the issue under the rug and we were not compensated with even a memorabilia. No staff cared to rectify the big problem. Highly would not recommend paying extra for anything!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Show was amazing, George still has it!

Show was amazing, tickets easy to have in wallet ahead of time….venue was a “pour” event so bar staff had to pour every canned drink into a plastic cup, and they closed the bar about 30 min into the main show….seems to be happening more and more, venue bars closing at 9….i guess they don’t want to make money?

April 2, 2026
Unprompted review
Rated 3 out of 5 stars

Very less pyros

Very less pyros, boring matches, almost same moves by all wrestlers. Women’s division need to do best. It was looking acting more than a wrestling. There was no brutal fights.

April 1, 2026
Unprompted review

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