TicketsOnSale Reviews 

20,184
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,109 reviews, reviewers had a great experience with this company. Customers frequently mention that the digital platform is exceptionally user-friendly, clear to understand, and remarkably straightforward for securely purchasing tickets without experiencing any unnecessary complications during the transaction. People really appreciate the fast, highly efficient, and smooth purchasing process when choosing and confirming their preferred event seats online. However, some customers also noted frustrating issues with ticket prices being significantly higher than what the original venue charges. Reviewers additionally mentioned experiencing considerable confusion regarding delayed ticket delivery times, unexpected currency charges, and navigating the complex digital transfer process.

What people talk about most

User experience

Customers had great satisfaction with user experience, highlighting that the website is user friendly and the... See more

Order

People report ambiguous experiences with order, noting that it was very easy to place the order and purchase... See more

Website

Consumers find website to be ambiguous, while some reviewers noted tickets were easy to purchase online and... See more

Price

Customers consistently note negative experiences with price, expressing widespread dissatisfaction over... See more

Service

Users describe ambiguous interactions with service, highlighting frustration when tickets are not delivered... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I guess things change with time and technology. Ticket buying has always been; agree to the price, hand over the cash, get a ticket. This wasnt that. I received many emails from many different senders... See more

Company replied

Rated 4 out of 5 stars

Somewhat confused by the ticket transfer process and this email that asked if I had recieved my order yet. I received confirmation of future transfer. It's just a little confusing.

Company replied

Rated 4 out of 5 stars

The buying process was pretty easy. I just didn't having to wait on the actual ticket!

Company replied

Rated 4 out of 5 stars

It was easy to do, never got a ticket off of here before and was very easy

Company replied


Company details

  1. Event Ticket Seller

About TicketsOnSale

Written by the company

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site.

A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.

100% Buyer Guarantee

Buy with Confidence

Buy with Confidence
We guarantee that your tickets will be authentic and delivered in time for the event. Our checkout cart is encrypted for your protection.

Contact info

3.9

Great

TrustScore 4 out of 5

20K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(20,184)

4,157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The transaction was swift.

The transaction was swift.

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the review! It's great to hear we hit the mark for you. Thanks for your support!

Rated 5 out of 5 stars

Good

Good can’t wait to go

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the feedback! Knowing we could make your experience a great one is exactly what we aim for. See you next time!

Rated 3 out of 5 stars

not sure yet

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your review. Our support team at support@ticketsonsale.com would be happy to look into your order and answer any questions you have.

Rated 3 out of 5 stars

Not sure yet forced to complete too…

Not sure yet forced to complete too early.

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your review. Our support team at support@ticketsonsale.com would be happy to look into your order and answer any questions you have.

Rated 5 out of 5 stars

easy

VERY EASY AND VERY QUICK!!!

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

We're so glad you had a great experience — thank you for the review and for being a valued customer!

Rated 4 out of 5 stars

Easy and fast

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the review! We love hearing that our customers have a great experience from start to finish. Thanks again for your support!

Rated 1 out of 5 stars

I searched for Ticketmaster and got this instead

I searched for Ticketmaster, and this site came up with the title "Ticketmaster". I purchased tickets for literally twice as much as they were selling on the real Ticketmaster. This should be illegal.

October 12, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your feedback, sorry you were unhappy with your experience.
As a resale marketplace, the tickets listed on our site are sold by independent sellers, and prices are set based on their determination of demand. As a result, prices may exceed face value. This is standard practice across the ticket resale industry, and we display this information throughout our site so customers can make informed purchasing decisions before completing their order.
We're glad you were able to secure the tickets you wanted, and thank you again for your feedback.

Rated 1 out of 5 stars

Where are my tickets?

Where are my tickets?

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your review. Our support team at support@ticketsonsale.com would be happy to look into your order and answer any questions you have.

Rated 5 out of 5 stars

Pretty easy to use!

Pretty easy to use!

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you so much for sharing your experience! We work hard to make the process easy, so it's great to know it paid off. Hope you enjoy the event!

Rated 1 out of 5 stars

Oh how I wish I had read reviews on…

Oh how I wish I had read reviews on this company before I bought tickets from them. Sold to me for a show 50 days before the show. Refused to send tickets until the day of the show, only to find out that the seats I picked were not at all where we were sitting, but that we had been stuck with restricted views and I was refused a refund by my credit card company as it was over 30 days since I bought the tickets. These people are con artists and get you in the "fine print". Use any other ticket site but them.

October 22, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your feedback, sorry you were unhappy with your experience. We display all order information throughout our site so customers can make informed purchasing decisions before completing their order.
We're glad you were able to secure the tickets you wanted, and thank you again for your feedback.

Rated 5 out of 5 stars

Easy communication

Easy communication

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

We're so glad you had a great experience — thank you for the review and for being a valued customer!

Rated 5 out of 5 stars

Easy to use service excellent website

Easy to use service excellent website. So nice. No bs

October 24, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for taking the time to share your experience! We're delighted everything went so well from start to finish. Enjoy the event!

Rated 5 out of 5 stars

Great purchase

October 19, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the review! It's great to hear we hit the mark for you. Thanks for your support!

Rated 3 out of 5 stars

I’m worried I won’t get my tickets on…

I’m worried I won’t get my tickets on time. The reviews online aren’t great.

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

We're sorry to hear about your experience, and we want to reassure you that every purchase through our site is protected by our 100% Buyer Guarantee.

If you have any concerns about your specific order, our support team at support@ticketsonsale.com is happy to assist.

Thank you again for your feedback.

Rated 1 out of 5 stars

I got fooled thinking that you were the…

I got fooled thinking that you were the actual Metropolitan opera, not a reseller adding nearly $100 to each ticket.

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your feedback, sorry you were unhappy with your experience.
As a resale marketplace, the tickets listed on our site are sold by independent sellers, and prices are set based on their determination of demand. As a result, prices may exceed face value. This is standard practice across the ticket resale industry, and we display this information throughout our site so customers can make informed purchasing decisions before completing their order.
We're glad you were able to secure the tickets you wanted, and thank you again for your feedback.

Rated 3 out of 5 stars

Not hard but Im not computer savy

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for your review. Our support team at support@ticketsonsale.com would be happy to look into your order and answer any questions you have.

Rated 5 out of 5 stars

It was easy to navigate and their…

It was easy to navigate and their communication was great! Emails happened immediately and I was able to find everything I needed through there!

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the feedback! Knowing we could make your experience a great one is exactly what we aim for. See you next time!

Rated 5 out of 5 stars

Very good

Fast and good communication.

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

We're so glad you had a great experience — thank you for the review and for being a valued customer!

Rated 5 out of 5 stars

Awesome

Awesome enjoyed the site

October 23, 2026
Unprompted review
TicketsOnSale logo

Reply from TicketsOnSale

Thank you for the review! We're so happy everything came together smoothly for you. Enjoy your event!

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